Customers appreciate the Pixel 10 128GB (Unlocked)'s excellent build quality, crisp photos, and vibrant screen. Positive feedback also highlights its smooth performance in handling daily tasks and long-lasting battery life, easily lasting a full day. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Performance
Rated 5 out of 5 stars
Pixel 10 Open Box Review
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I took my mother in to upgrade her cell phone. We originally wanted the previous model, Pixel 9, but there weren’t any in stock. The associate was super helpful and offered to show us a Pixel 10 in an “open box”, meaning it had been returned but otherwise in new condition. We were able to take the phone out of the box, turn it on and check it out before buying. The cost of the phone was less than we would have paid for the older model. She’s had it a few weeks now and it’s perfect, acts and feels just like a brand new one. The phone itself is great! It feels well made when you hold it, everything opens fast and smoothly. We’ve had zero issues and have been more than pleased with the device.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The need arose for a new device, and with the sale price for the Google Pixel 10, it seemed like a good choice. I have never been disappointed with a Pixel phone, and I suspect this time will be no different.
The build quality is good, the camera is a significant upgrade from my last device, and I expect that this phone will last me a good, long while.
I wholeheartedly recommend this phone to people who want a good product without spending top buck for the most expensive flagship models.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone works super well, I love it overall. The only thing is admittedly, the reception is weak, but that may be T-Mobile having issues in my area. Much Improved battery life.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had an amazing experience at the store! The associate went above and beyond to help me get the best Black Friday discounts and made sure I didn’t pay full price.
He even guided me through getting a new Best Buy credit card, which unlocked even more savings. Truly grateful for the support and the great deals—this kind of service is rare and much appreciated!
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The AI is the Star, Not the Gimmick.
Before the Pixel (I have the 8 Pro), every phone felt like a slightly different aluminum slab running the same software. This phone changed that. It truly feels like a personal device, not just a window to the internet.
My favorite part isn't even the megapixel count, it's the post-processing AI, because that’s what I actually use every day.
Detail: The Camera That Saves the Day (And the Photo)
I recently took my dog to the park, and in one perfect action shot, there was a random stranger walking right behind her. Annoying! In the past, I'd delete the photo. On the Pixel, I opened it, circled the person with Magic Eraser, and poof—they were gone, leaving a clean, natural background. That single feature makes me love this phone. The fact that the camera consistently captures the best skin tones and low-light scenes I've ever seen is just the icing on the cake.
Detail: The Quiet Confidence of Tensor
What I truly appreciate about the custom Tensor chip is that its intelligence is ambient. It doesn't scream "I'm Smart!"; it just works. For example, I no longer pick up spam calls. Call Screening intercepts them with a calm, robotic voice, and I can see the transcript. It’s like having a personal secretary vetting my calls. This saves me time and frustration daily—it's a small, consistent luxury that defines the whole experience.
Overall Experience
If you are tired of phones that only promise speed and give you more clutter, the Pixel's clean, intuitive software is a revelation. The guaranteed, long-term software support from Google is a major confidence booster, too. This phone isn't just powerful; it's practically clairvoyant.
Highly recommended if you value a world-class camera and AI features that actually improve your quality of life.
This version is focused on specific, positive experiences (dog park photo, saving time on calls) to make it highly convincing. Let me know if you want any of the other sections (like Display Quality) fleshed out with a personal touch!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this phone 2 weeks ago to replace an iPhone. The trade in did not go smoothly, the manager at the Avon, OH Best Buy gave me a number to contact their online trade ins and I got my full trade in value today. Thank you Avon Best Buy! Great service on a good phone.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect phone! Better than iPhone in my opinion. Interface is so much better then cricket liquid glass on iOS 26!
I would recommend this to a friend
Rated 5 out of 5 stars
Best phone upgrade!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone has worked smoothly ever since I first got it. The camera quality and battery life is amazing and helps me when I work. It doesn’t lag or glitch and the playback speed is very fluent as well as its loading time. Best Buy made it easy to get the phone once I picked it up in store and giving me all the pros and cons of it. If you need a phone that is fast working yet easy and not complicated, this is the phone to buy!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this for my mom and she absolutely LOVES it. The phone is beautiful, fast, responsive, and the built-in AI tooling is a huge plus. She spends a lot of time editing photos and using all the edit tools. The screen is bright, clear, crisp. The battery last 2 solid days with moderate-high use and also charges pretty fast. I can't recommend this phone enough. I wish, however, google made this in a flip design (yeah, I know they have the fold version) to make it easier to carry. Hopefully this will be coming soon.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I stayed with my Pixel 3 because it's one of the best Pixel models IMO. I'm pleased with this model and don't mind the missing features due to the new ones.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pixel 10 is not bad at all. I am not a power user. It does everything I need.
Google Pixel 10 was purchased with a trade in Samsung S23 for a great price during Xmas sales. I purchased online took my SGS23 in when I picked up. Salesperson "Hudson" is Great within 48hrs My trade-in amt. was credited to my acct. with additional $60 promo from Google. Thanks Best Buy and Google.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my very first Pixel — and my first Android device after years of using iPhones — and I have zero regrets! I went with the base model Pixel 10 instead of the XL or Pro since I already have an iPhone Pro, and I’m glad I did. The size feels perfect, the color is gorgeous, and it does everything my iPhone does — and sometimes feels even simpler.
The setup was smooth, and for someone completely new to Android, it was surprisingly easy and user-friendly. If it weren’t for iMessage (and my family still being on iPhones), I would be switching to Pixel full-time. This phone is a great alternative and the perfect first step if you’re curious about trying Android.
If you’re looking to “jump ship” or just want a second device that works flawlessly, the Pixel is the way to go!