Customer Ratings & Reviews

Love it. Screen resolution is excellent. Perfect for business use.

Great phone i would definitely recommend. The color Jade is awesome

Great phone for iPhone users wanting to switch to android.

This phone is so good. I upgraded from the pro. Love the bigger size.

Excellent help explaining product and finding accessories

Nice phone it has all the updated versions in it Camera is the best

This is the second pixel I've owned and I had an iPhone 14 plus in between. I do not think I'll switch back

noticeably faster and smoother than the pixel 8 pro

Best phone ever. Ever ever ever ever ever ever ever

Definitely love the phone just that a day ago it froze for a few hours and I couldn't even turn it off

I’m truly conflicted about how to rate & review this new Google Pixel 10 Pro XL. On the one hand, if I were upgrading from an older or inferior Android phone, I would happily give it a glowing 5-star rating. It has a stunning display, superior Pro Camera, sleek design, ~30-hour battery life, & oodles of helpful Google Apps as well as advanced AI integration. On the other hand, I’ve been using a top-tier Android smartphone with slightly better resolution, a stylus, & better optimization & widgets. So, I feel in many respects that this is a small step down. Therefore, I have to give it 4 stars. With so many features that can be pointed out, I’ll just mention a few positive & negatives that stood out to me. - No bloatware: I absolutely love that there is no third-party or carrier bloatware on this unlocked model. - Camera: Next-level quality 50 MP Octa PD wide camera with Pro Res Zoom up to 100x. I love catching pics of some of the amazing birds in our area. For the first time, I was able to zoom in & catch a great shot of a beautiful soaring Red-tailed Hawk on a hike this week. When I switched to video, the AI stabilizer allowed me to smoothly follow him until he landed. This is by far, the best smartphone camera I’ve had so far. - Battery life: I’ve used the phone heavily over the past week; so, I can attest to the 24-30+ hour battery life. I played background YouTube Music for some of the workweek & was surprised at how little it drained the battery. I do wish the battery displayed the percentage of remaining battery life without having to swipe down to view the number. - Limited Widgets & Customization: I’ve spent a good amount of time customizing my Android phones over the years with my current brand; so, I was disappointed in some of the limited choices with this Pixel smartphone. - No Physical SIM card / eSIM only: Before mentioning the negatives, there are a couple of minor upsides to eSIM. Not having to take the protective phone case completely off to insert or change out the SIM card is nice. And if travelling outside the US, you should be able to easily download an eSIM. This is very convenient for intercontinental travelers. However, for the rest of us, I don’t like the loss of control as a user. For starters, I was still forced to visit my local carrier’s retail store to activate the phone. In the past, if I had a phone that went bad or if I wanted to try out a new phone, I could simply pop out the SIM card & reinsert it into the new phone without needing to contact the carrier. I don’t enjoy spending time calling customer service or having to visit the store for something simple that I used to be able to do quickly and without carrier assistance. Physical SIM cards are supposedly included in Pixel 10 phones outside the US. If that’s the case, then it doesn’t appear to be a design issue but rather a control issue by Google for its US-based customers, & I’m averse to this. The primary reason I’ve favored Android in the past is due to the user’s ability to customize & personalize options. My other high-end Android phones still offer both the physical SIM & eSIM options. - Weight/Bulkiness: Although this Pixel 10 Pro XL is nicely designed, it feels heavy & a bit clunky in my hand even before adding a protective case. It weighs only a tad more at 8.18 oz. vs. my current 8 oz. Android phone, but I’m used to a sleeker, smoother design with curved/beveled edges. Overall, this is an improved offering from Google with a quality build & seamless AI integration across all its Apps. If you live your life on your phone, utilizing it to organize your schedule & streamline your daily tasks, this would be a worthy choice. And if Google continues leveling up in their design & ability to personalize, I could see them pulling even with the competing flagship Android brand if not leading in this space in the future.

Google Pixel 10 XL is a nice phone. First time google phone. Having to retrain myself after being a Samsung person.

The Pixel 10 Pro XL doesn't look very different from its older brother Pixel 9 Pro XL. The outside look is the same. Same size and same shape. The performance on the other hand is completely different. Especially camera and AI. What is very good about the phone: The camera system: Pixel 10 Pro XL had an amazing set of cameras that features a triple rear camera setup with an upgraded 5 times telephoto lens. It heavily uses AI to deliver stunning sharp photos even at 100 times zoom. Obviously competing with some other brands. Google also added a Camera Coach feature that gives you tips on how to get the perfect shot. AI: I should have started first with this side of the phone. The camera is amazing! The phone is centered around the Google Advanced AI capabilities. The new Tensor G5 might not be very powerful executing some heavy tasks but it runs the AI Gemini very well. Fast and very productive features. Display, which is another important item of a phone: The Pixel 10 Pro XL offers a 6.8 inch OLED screen (LTPO) which is very bright and can be used outdoors in direct sunlight. The refresh rate is variable and ranges from 1Hz to 120Hz by the phone G5. It extends the battery life and provides smooth visuals. OS updates: This Pixel 10 Pro XL is under 7 years Google OS support of security updates. Battery: It lasts long enough. I was able to use it (heavy to moderate usage) the whole day without needing to be re-charged. Qi2 Wireless charging is supported and some kind of MagSafe magnet is also added. Wired charging is fast too. I use a 30W charger that brings the phone up to 80% in no time. Not very good: The Pixel 10 Pro XL is on the heavy side... Performance: As I mentioned earlier, the Tensor G5 chip is not a significant improvement. It lags behind the raw processing power when compared to other brands... Some heavy games might not perform well. Video Quality: The camera's video capturing is still under development. Hopefully some new improvements will follow soon. eSIM only: I was shocked to see that Pixel is using an eSIM only for the Pixel 10 Pro XL released in USA. I am not very happy for it... In general, this phone is excellent for daily use. It provides an exceptional AI, top-tier cameras, bright display and pure Android user's experience. While it is not the top performing phone, the AI-driven tasks and overall user experience makes it a highly capable and intelligent device for most everyday's tasks. I'd recommend it if you are looking for a pure Android experience with powerful AI features and long time support. eSIM only is a something to consider when making the decision.

Lack of training for employees. Data transfer was botched. It took me 2 weeks to complete the setup.

It felt like a downgrade over my pixel 9xl pro. My smart watch is not compatible with this phone but worked before I upgraded. Am not happy with this phone at all

I attempted to get the emerald color but due to unavailability I had to choose black. I love the phone but was not able to get the color I wanted.

no problem with phone , it was the experience at the noblesville best buy service counter. i tried to turn in my trade in and was informed that it wouldnt be deducted from bill which it stated that it would. Once your trade-in is complete, it may take up to 7 days for your refund to be reflected on your payment method. the refund he said would be a credit that i had to spend in store. contrary to what was advertised, if i would;ve known that i would have went elswhere. decieving !!! wont do business with again.

Pixel is going on the right direction, but it still needs some improvement on the battery specially.

The box said it was a pixel 10 Pro XL, but the phone in the box is not correct. It does not have a place to install the sim card.

This has nothing to do with the phone and everything to do with Best Buy's sales and support process. To take ownership of the phone, I was required to purchase it three times. One refund was a success after several hours and one is still pending after three weeks. Many promises, but no refund. Best Buy and I have wasted almost 9 hours of each other's time trying to rectify their poor processes. From their mistakes on their online versus store promotions to their overseas support staff. My customer experience was a series of fumbles and mistakes that no one can take ownership of. Their fallback was to thank me for my patience and suggest they understand my frustration. If there are other vendors you are looking at for a product purchase, I would encourage you support them.