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Customer Ratings & Reviews

Google - Pixel 3 XL 128GB - Just Black (Verizon)-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 222 reviews

93%
would recommend to a friend

Expert rating

Rating 4.4 out of 5 stars with 28 reviews

Pros

Cons

Customer ratings & reviews

Page 2, showing21-38 of 38 Reviews mentioning:
google features
  • Rating: 5 out of 5 stars

    Great Phone

    Posted
    CJune75
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Great phone. Always love Google Phones. Everything you need, nothing you don't.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Warranty replacement (bad screen)

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Best Buy was excellent and reshipped to me no hassle a replacement Pixel 3 XL using via next day air. After 4 days the screen malfunctioned and had a vertical magenta line on the screen. Minus one star for only getting 4 days out of the pixel 3 before a hardware failure. Best Buy sent me a prepaid return label for the first phone. Not sure if everyone gets a reship like that no-hassle for similar product issues; was it because it was inside the normal return exchange window or was it was because I'm a my Best Buy elite plus member? Regardless please with that replacement experience. @@@@@@@@ As of this writing I'm at day 11 with the replacement and all is still good. fingers crossed) Took advantage of the black friday deal and paid using the Verizon Device Payments to get the discounted pricing. After paying the first device payment to Verizon the "Pay off device" option enabled a few days later and I paid off the remaining balance successfully to be out from under the no longer under contract for the device. So Verizon Device Payments are kosher for me since they have the escape early payoff option. The pixel 3 supports 5W Qi wireless charging but doesn't support 10W Qi wireless charging. The Pixel 3 only supports "Google's 10W proprietary wireless charging technology." and only chargers vetted through google's "Made for Google" program get fast charging. The "Made for Google" Google Pixel Stand Wireless Charger is priced at the very healthy price of $79! They seem to finally be getting in stock now but $79 is a lot of coin for a wireless charger. Was it really that hard to support the already existing and widely available wireless fast charging (not invented by Google) ? I'd like to subtract half a star for that since Google proprietary stuffs since crippleware is a pet peeve of mine. But since I can't subtract a half star I'll round up so we're still at 4 stars. So it's mostly the build quality longevity issue with the screen that's the concern for me but only time will tell. With the black friday pricing I'm mostly happy so far the value is there. There are lots of new features that I still have not gotten into the habit of fully utilizing. If the phone still has no hardware problems after a couple of years I'd add back the star I subtracted.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Pure Google at its finest

    Posted
    Blake
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I've had my Pixel 3 XL now for just a few days, but it's my favorite phone since the original Razr. Android P is a phenomenal product, and the pure Google software experience is second to none. The AI features built into the phone really differentiate it from other Android phones, and the call screening function in particularly literally makes my day better. Extremely pleased with the purchase - especially catching the Best Buy Black Friday deal on it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wonderful Phone

    Posted
    Kathy
    • My Best Buy® Elite Member

    I not only love my new pixel 3xl, I love Google. They take great care of their customers and the phone is so much smarter than my previous note 8. I'm super satisfied. FORGET ABOUT THE NOTCH!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this phone!

    Posted
    Jonathan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Was worried about hardware not being on par with some of the other major flagships like samsung but I was worried for nothing. The fact that you get a clean stock Android is awesome and makes up for that plus with prioritized updates above other devices, unlimited photo and video at full resolution with best camera and assistant on any Android, there is little room to complain. Screen is great and speakers are loud. Plus the active edge with built in Google assistant is just great!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so good

    Posted
    Ps4nyc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It's a nice bloatware-free phone. Take a moment to go through the pixel tips so you know how to use the new phone. Also, let the phone upgrade to get all the bugs out. I'm a pixel user going forward now. Google has built solid, robust phones where I get the latest updates as soon as they are released.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    What a camera!

    Posted
    bryanwillie
    • My Best Buy® Member

    I mean the phone is great and all but it's the camera that's just amazing. Night sight is magic and photos in general are just too good. I have not taken out the DSLR for last 2 months, I blame pixel 3 :) Phone itself is great too with clean UI, useful Hey Google and fast. It restarts so fast! wireless charging is slow though, probably only negative.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone

    Posted
    JasonS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Love this phone! The camera is amazing and Google's new low light camera feature is amazing! The phone is fast and responsive and moving my apps and files over fromy previous phone (a Samsung Galaxy S7) was very easy with the included adapter and instructions. I like that this model of the pixel also comes with wired headphones and includes the adapter for them. It's a great, reliable phone!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome camera phone

    Posted
    Reccetitan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this phone for my daughter. Waited for the 128G to go on sale since there isn't expandable memory capability. Incredible picture quality and simple to use. Love the unlimited storage with Google Photos. I will say the phone is large and daughter has small hands. Thought this would be a problem. However, she installed Popsocket for gripping.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great screen and sound with no lag in performance

    Posted
    Hunan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased the Pixel 3xl to replace a Samsung S7 edge. I chose the 128 gb version as this phone does not have an SD card slot. Very happy with the performance. Very fast,much better sound then the S7 edge. The camera is also first class. If you are looking for a new phone,please consider the Pixel. PS you also get unlimited uploads at full resolution to Google Photos as well as 3 years of timely software updates.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Camera is amazing - junk-free UI is great as well

    Posted
    ColinL
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    With this phone you get Android (currently 9.0) without any add-on UI elements such as you would get with Samsung. The camera is currently peerless as an overall capability due to quality of images and video, as well as the software intelligence of Motion mode, smile detection, digital zoom on the front facing camera, and more. It, like all modern phones, should be protected by a case. I am using the Google Pixel 3XL factory case and it works great - see my review on the case itself for more details. I purchased it with $150 in incentives which made it a very good deal relative to other options I had at the time - but let's be honest, if you want an unaltered Google experience, this is the only real choice. The camera alone makes it a clear choice over the Pixel 2. Battery life is acceptable; plan on charging mid-day if you are a heavy user.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great overall phone

    Posted
    Dougalorn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I've had this phone for 2 months now, it's very quick and responsive. I had the original pixel xl and upgraded to the 3 XL. I use it with my connected devices and Google home and I love the convenience it offers. I bundled the pixel stand with a new case and car charger and saved some money. Porting from my old phone to new phone was seamless, I've a lot of work apps that require special security features and they connected without difficulty. All of my Bluetooth devices connected easily as well. I use the phone with a Bluetooth headset working a 10 hour day and have more than 50% battery at the end of the day.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent

    Posted
    Davy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great phone. So adaptable when you know the tricks and tips. Notch is NOT an issue ... it's actually great when you learn how to best use it (Nacho Notch app). Fast. Great camera. Integrated google assistant. Simply awesome.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great upgrade from iPhone 6+

    Posted
    cmosbum
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is my first Android phone and I'm very pleased with the switch. The Pixel 3XL actually transferred the majority of my apps so that the switch was fairly seamless. I did have to log into my various accounts, but no big deal. A few of my special apps for photography did require a new subscription. Photo transfer is easy via either my Free Google Drive account on gmail or by enabling the USB for file transfer. Pictures are outstanding unless you try to zoom to max: while the AI delivers a pleasing picture, the details look a bit like a painting (which may be good for some users). Night shots are outstanding, as is the motion mode to let the phone or yourself pick the best shot from a series. I did buy the wireless charging stand which charges the phone very quickly and works like a Google appliance and alarm clock. Goodbye, Apple and Mr. Scott!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Simply amazing

    Posted
    ksuwildcat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Let me say that I've had a Samsung since the first Galaxy phone released and figured I'd never look back. I upgraded from the Galaxy Note 4, after owning since launch date and swore I'd keep that phone until it literally stopped working. I didn't want to let go of the removable battery, IR blaster and microSD card. I almost bought the new S10+ or Note 9, however the early reviews of the S10 said that the picture quality still wasn't beating the Pixel, even with all of the cameras. If you are a camera junkie, this phone not disappoint. The night side mode takes stunning pictures that you'd need a DSLR on a tripod to take otherwise. I average about two days on a charge and. The notch does not bug me, in fact I didn't even notice it after 20 minutes of use. I find zero limitation with the 4gb of RAM, however I am not a power user. The headphones that come with this phone rank up with my Bose in ear headphones. Also, the data transfer cable was legit, it moved about 60gb of data from my Note within 13 minutes. Lastly, I love the Android UI on this and the Google photos. Very happy! I'll upload two unedited photos I've taken.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My Favorite Phone Ever - My First Google Pixel!!

    Posted
    PandoraX88
    • My Best Buy® Member

    This is my first Google Pixel phone (my 4th smartphone), and I'm so impressed by it that I'm in love! So far it has to be my favorite phone I've ever had. However, it was the most expensive phone I've ever purchased, which I normally wouldn't pay so much (my Samsung S7 was my second and the Motorola Moto X 2nd Gen Designed by You being my first smartphone/the cheapest that I had only paid $31 total; 1 cent for the phone, $30 to upgrade plus tax). Speaking of price, that's the one thing that was stopping me from buying the Pixel 3/3XL was the price tag, which is unnecessary no matter which version, to be honest. Other than that, I'm so happy with my purchase and I certainly recommend it! I've always had either a Samsung or a Motorola phone - whichever was the cheapest (between 2 flip phones and 3 smartphones over the years with those brands), but this time I decided to splurge and get the Pixel phone because I heard so many great things about it. I'm so glad I made the change! I switched from the Samsung Galaxy S7 (my first Samsung smartphone - in general, my 3rd smartphone). It was time for a new phone, considering the Samsung phone is still in wonderful condition, inside and out, it's just the battery wasn't holding its own anymore and I was constantly charging it between 2 to 4 times a day depending on what I was using it for/how long and always carrying a charger everywhere I'd go. I was so over it. When I was shopping for phones, I was comparing/debating between the new Pixel 3/3XL and the new Samsung 9 Note or even waiting until 2019 for the newest Samsung folding phone, but I always went back to the Pixel (as I desperately needed a new phone; replacing a 3-year-old phone), so I couldn't wait any longer. Between both phones, they both have their pros and cons (no phone is perfect, though if only to combine those 2 together it would be close to perfect), but again, I went back to the Pixel. I love that the Pixel has a lot to offer, and Samsung too (one of the reasons why I hate Apple products - they don't offer much and they're boring to me for such steep prices, in my opinion), but one of the things that drew me into the Google Pixel was the camera; my goodness does it take amazing photos! I've always wanted a phone that could be almost as good as a digital camera, at least for a phone, and I think the Pixel nailed it for the most part (though I'm big on zooming into long distances, so I wish the zoom lens on any phone for that matter would be better). The screen is huge, which I love. I've never had a big screen before, and now I don't think I could ever go back to a small screen ever again, lol. I think the phone is easy to use when you get the hang on the functions/swiping such as I don't even miss the home button. Login onto your phone with the fingerprint reading is fast, and I use it way more than I did on my Samsung. And also I've never cared for it on my Samsung, but I love using Google Assistant, it's very helpful. And the battery is amazing, for now. Let's see if it holds up over time. Some downfalls (besides the price); that notch is an eyesore and huge. I never liked notches, though they don't bother me much now that I've a phone with one, at the same time, that notch is killing me. There has to be some way to work around it. And I hate that there's no headphone jack. Why remove it?? I love the headphones it comes with, don't get me wrong, but they could have kept the jack because it makes it convenient to have while having a type-c charging port. I've had this phone for about a month now and I seriously love it! And I think you will too.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    10/10 Software; 8/10 Hardware.

    Posted
    Aaron
    • My Best Buy® Member

    I would give a 4.5/5 since this phone isn't perfect. But it's pretty close. I'll round up since I'm sure people will be leaving bad reviews because of the notch. It's understandable to not like the notch. I get it. I'm not a huge fan of the notch. But you can easily hide it if it really bothers you. Go with the XL if you want a bigger screen, higher screen pixel density, and a Samsung panel. Go with the regular 3 if you want no notch, and a smaller body. Otherwise they're practically the same phone. The battery size difference ends up evening itself out. So either phone will have similar battery life. The hardware isn't perfect, but it'sn't bad. Google handles the 4 gigs of RAM fine. I wish it had a headphone jack and expandable storage but that's a complaint on a lot of phones in 2018. It doesn't have the best hardware on the market, but that'sn't why I gave it 5 stars. The software is incredible. Stock Android, amazing camera and camera features, assistant call screening, etc. This phone has some serious software inside of it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Solid Phone, superb OS

    Posted
    FLguy
    • My Best Buy® Member

    I really enjoy the 3xl. I have had it for 4 months, and it's still crisp and zippy. I'm not a games, a little candy crush. I use it for reference searching for work, photography, streaming videos, reading, surfing internet, financial management. The pros 1 - The camera, just like every one else says it's amazing. What I really like is the wide angle selfie. I thought it was kind of a gimmick, but I use it a lot! I could write a book on how amazing it's. The video is good. I'm not do much into this, I'm a photo guy. 2 - Google Assistant. With the squeeze the sides to laugh the assistant, I use it more and more. And now they're is the Google voice that dictates, it's incredibly accurate. I'm a physician, it even transcribes the medical lingo. 3 - The screen quality is superb. Bright and crisp. 4 - OS is buttery smooth and absolutely intuitive. I'm amazed how flexible Android is. 5 - Duel front facing speakers are fantastic. 6- finger print reader is fast, accurate and in the perfect place on the back. 7 -all day battery. Cons 1 - the notch is stupid. I'm use to it, but still stupid. I rather have bezels. Personally I though the 2xl was just right. It's not a show stopper. 2 - no head phone jack - just a stupid trend. I bought my phone from Google. I have had no issues, it works just fine. The only improvement aside fixing the cons - they have night sight, they should make a slim sight - you know, makes me look skinny.

    I would recommend this to a friend