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Customer Ratings & Reviews

Google - Pixel 3 XL 128GB - Just Black (Verizon)-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 216 reviews

94%
would recommend to a friend

Expert rating

Rating 4.4 out of 5 stars with 27 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-9 of 9 Reviews
  • Rating: 3 out of 5 stars

    blew up on me after 2 weeks

    Posted
    pigeot
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    took 2 weeks to get this all loaded and configured properly- android systems are very different than apple, and the transition was ugly. But, that's for another review! The camera on here is phenomenal, and that's why i chose it. However, after exactly two weeks, while i was on the road and away from all backups, the phone's operating system mysteriously disappeared and I was unable to turn it on, and i lost everything. Phone store tech tried a lot of things and couldn't help. A friend had just bought this same model a month before me and the very same problem/failure message happened to him, and he had to send it away to be replaced. I had to rush out to replace mine and it was a nightmare. Is this an Android problem, or a Google phone problem?

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Meh...still Android & android isn't iOS

    Posted
    PCGamer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Blah blah blah, yeah the camera is great, but so is the XS Max, which destroys this phone in EVERY other category. Sure, you can customize Android to your hearts content, but you DON'T get iMessage (way to go green bubble) and you can get literally EVERY Google app that matters, including Google Assistant, on IOS now. So really, if you are buying a phone to sit around and tweak all day, change your wallpapers, grid-count, etc...basically just play, this is good. It doesn't offer any REAL benefit over iOS, but you do lose huge features, mainly iOS, Apple security, iOS patch updates (yes, even faster than Google hardware gets it), better overall App store and way better ecosystem. Google is locking Android down like iOS, so you might as well get the real thing and pass on this dud.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok phone

    Posted
    Myself
    • My Best Buy® MemberMember

    This phone is ok. Coming off an iPhone 6, but have had and used Samsung's, HTCs as well. Phone works ok, but sometimes apps don't open properly, and the finger ID on back is a little more of an inconvenience I think then apples placement. But not a big deal. My biggest gripe is the battery life. If you play just a few games or watch any video, the battery goes super quick. iPhone 6 would last all day doing same usage but this one I have to charge by evening. Charges quick but maybe because battery is so small. But if I recall Samsung's battery on the 8 edge was about the same.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great phone but....

    Posted
    kathy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love this phone. Works well....beautiful screen and gorgeous pictures. But I have one problem....the battery. The minute you start using the phone the battery starts going down. By the time I get home at the end of the day the battery is down to 40% and thats not even 12 hours. Need to have a phone with a good battery that takes me through at least 24 hours...too bad...as I said I really like the phone.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Pixel 3XL Phone just went black

    Posted
    MTHomas
    • Verified PurchaserVerified Purchase

    The phone had a few issues when I first got it like could not respond to group texts or send pictures or emojis. The Android 9 system was just upgraded yesterday and today the phone went black. It will ring if I call it but cannot restart phone and do not have charger handy so not sure what is going on

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Has the goods

    Posted
    Pixel1owner
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I really like the pixel phone, mostly for the great camera and unlimited storage on my google photos account. I can live with the notch and chin even though they hurt the overall design, what i don't really like is that the hardware itself doesn't offer anything new.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Overrated

    Posted
    Thunder1foot
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Lots of bugs to be worked out. Cant close one app at a time. Camera takes two hands to work. Can't hold study and shoot with one hand.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Nothing special

    Posted
    Nick
    • Verified PurchaserVerified Purchase

    No different than my Moto mod same phone same feature the camera no better just alot more memory and alot more money

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Camera is the best part of this phone

    Posted
    CindySedona
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The phone has just the basics. The notification are slower on this phone than on my galaxy 9. I returned phone in the 14 days.

    No, I would not recommend this to a friend