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Customer Ratings & Reviews

Google - Pixel 3 XL 64GB - Just Black (Verizon)-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 556 reviews

94%
would recommend to a friend

Expert rating

Rating 4.4 out of 5 stars with 27 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-17 of 17 Reviews
  • Rating: 3 out of 5 stars

    Great features, too glitchy

    Posted
    SDC80
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I made the switch from iPhone to Pixel3XL after 11 years of Apple. I was hesitant but gave it a shot anyway. Some of the features like call screening, Google Lens and the wide angle selfie cam were awesome. However, after a week I noticed there were some glitches that made me feel Google needs to improve upon before they can be called a true competitor to iPhone. Sometimes during a phone call the screen would go black and I could not end the call or use the keypad until the call ended. This is a problem when the other person doesn’t answer and you’re forced to leave a voicemail. Another issue was apps would be randomly opened when I woke up or the wrong contact would be displayed when I received a text. Little things, but enough annoyance to return back to iPhone. Maybe in the future I will switch when the kinks get worked out.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent Android Phone But Not Worth Buying

    Posted
    Judson
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It probably is only worth the price during sales. After all I paid $600 for this (meanwhile you can buy an Oneplus 6T at this price any day). Pixel has the quickest update, no doubt about it. Best single camera set up (but most others have 2 now). The advantages pretty much stopped here. If you value these heavily, go get one now and you will be happy. Now the BAD: The form factor is atrocious and Google doesn't even bother providing a legit notch hide option. LG with Oreo has a better solution! No headphone jack. The new Pixel launcher with Pie Gesture is some hot trash, I will put it this way. Pixel 2 allows you to go back to classic, no more on the 3. I use Nova anyways but be aware. 4GB RAM? Not sure if it can last you 2yr+ Most of all, I absolutely have no idea why I can only get 4hr SOT, my old Pixel 2 XL does better than that. Bummer. I wouldn't recommend buying this any time soon. $499 is where it should stay.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Camera

    Posted
    Janey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Ok so here it is, if you were always an iPhone user then switching to GP3 is difficult for sure, but not impossible. I had it for a week and at day one I had full blown headaches trying to get familiarized how to move my contacts over, customize the keyboard and screens, get all my old apps on, send texts and etc. It was a challenge sure by mid week I was starting to get the hang of it and didn’t mind some of the lag in processes. Not to mention my iMessages were not getting through but would still get the old messages on my old phone when wifi was on. So by day seven, I was like ok I can keep this GP3 but I don’t want to. I prefer iPhone and got the iPhone Max (2018). Maybe in 2 years I will give it a try again. With all that the GP3 camera was great!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It's not for me

    Posted
    sdavis117
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    While the camera may be a great one, the salesperson that really pushed us to change from the Samsung Galaxy that I was there to purchase didn't mention that there's no expandable internal storage in the form of an SD card. When discussing it I made it clear that I don't use the cloud for storage and the reason I was getting a new cell phone was because mine had no room for apps. We ended up bringing it back and got the Galaxy that I wanted in the first place. This may be a great phone but it's not for those who don't want to use the cloud for storage.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Having an issue with one of the two I bought

    Posted
    Mark
    • Verified PurchaserVerified Purchase

    I bought two phones, one for me and one for my wife, mine works really well, my wife's not so much.. Standing next to each other I will have full signal strength bars and she will only have two, her phone is constantly dropping calls and losing network connection. We need to take it back and get a different one. I would recommend it to a friend only if they replace my wife's phone as hers might be a fluke.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Google Fi is a great alternative but...

    Posted
    Lizzie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Dont like the extra connections like that of an iphone. Doesnt allow you to view gps while your on other apps. I am pretty sure it will be a much better version for the next one though. The transferring part is as simple as ever. I love that it bites from any of the services that covers better depending on your location, that is if you are using Google Fi.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great phone, not durable

    Posted
    Dmurph
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The phone has great features and is very fast. Screen is beautiful. Unfortunately, even with a case and a screen protector, the screen cracked in my pocket while sitting at the office. I could understand a cracked screen if I dropped it, but not just sitting with it in my pocket. Disappointed in the lack of durability for even just normal use.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Had it for a day and returned it

    Posted
    Curbster
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Pros: Camera quality is better than my iPhone X by far. Native google phone without all the bloat Ware Cons User interface was clunky. Too Many guestires needed to do what I need and coming from iPhone I lost patience with it.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Better out there for the price!

    Posted
    Android
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The bluetooth was very intermittent and phone speaker would vibrate inside the phone at high volume. Not what I would call quality. I had to take it back. Sad to, I wanted a clean Android phone.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good price, but mediocre phone

    Posted
    JM92
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this phone and it only lasted 3 days before I returned it. The speakers sounded like garbage and it couldn't handle more than two or three apps at once.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It's better than expected

    Posted
    Edward
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a pretty good all around phone but after about six months with the phone I have started to notice some screen "burn in".

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    I prefered a different phone

    Posted
    Erin
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I decided to go with a different phone. I was not used to the different type of navigation throughout the phone. Although the camera is amazing.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Pixel 3

    Posted
    BobC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works good. I think I like my Motto better. As it had a longer battery life with the auxiliary battery. The Pixel XL is good. That's it

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good phone but price doesn't match value

    Posted
    sportsfans
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The phone is solid construction and a great screen, but the improvement over the 2XL just doesn't justify the expense.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great camera

    Posted
    Mypix1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love the phone on all fronts EXCEPT first one I bought went dead about 5 days after purchase and got the replacement

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Bluetooth Sucks

    Posted
    Sfmayor86
    • Verified PurchaserVerified Purchase

    This phone is awesome. BUT my Samsung would automatically connect to Bluetooth, this phone does not.....

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great phone

    Posted
    Valerie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I don't like that ads popup when your in the middle of texting or reading something.

    I would recommend this to a friend