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Customer Ratings & Reviews

Google - Pixel 3 XL 64GB - Just Black (Verizon)-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 564 reviews

95%
would recommend to a friend

Expert rating

Rating 4.4 out of 5 stars with 28 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 91 Reviews
  • Rating: 4 out of 5 stars

    Different from my Samsung

    Posted
    MikeeH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Coming off of a Samsung Note 5 this Pixel3 XL is taking some getting used to. While the screens and functions are intuitive, they are different from what I'm used to. For instance, the icon for the speakerphone is not separate from the phone icon, rather it appears as part of that screen... difficult to explain but when I first started receiving phone calls while driving I was hanging up on the caller when I tried to engage the speakerphone function. There were other issues like finding the setting to mute the message notification and not realizing that I had somehow engaged the "do not disturb" function. Yeah, I'm a dummy but that's just me. Hopefully, your learning experience will go better. Now, as to the rest of the phone, I love it! Battery life is terrific, the screen is bright and clear and the notch doesn't bother me at all. So yeah, overall I'm pleased.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very quick

    Posted
    Cptcavy
    • Verified PurchaserVerified Purchase

    Still finding New abilities available.My last phone was 5 yrs old .Had problems getting everything to download from it.none of my ringtones or notifications came over and only a few of my contacts. The voice assistant is very nice and works right most of the time. On the down side,why do they have to make the case so slick! Till I bought a cover I had a really hard time holding on to the phone.Hold too much and the side buttons are getting pressed.Not tight enough and it slides right out of your hand or shirt pocket..Definitely need a cover case! Screen is sensitive, which is good but also clicks on things many times you don't intend to. Still I like the speed and the finger print works well.its only been a couple of weeks, I'm sure I will find more reasons to like.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Phone

    Posted
    RC46
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    So far it's been an all around good phone. The December security update seems to have fixed some glitches such as the speaker quality and ram management. The camera is what it is hyped up to be, best I have used on a phone to date. Call quality and phone basics are very good. Oh, of course I have to mention the infamous notch. Yes, it's big but doesn't bother me that much with general phone use, messaging, app use and web browsing. Where it becomes very noticeable is watching video in landscape when stretched to full screen. Battery life is good, not outstanding. There are better phones out there but the deciding factor for me was the $400 off Black Friday promotion and didn't want to spend more.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Camera! Great User Experience!

    Posted
    SirPresto
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I really enjoy the Pixel 3 XL. The user experience is fantastic! Gestures work well, very fluid with no hiccups. The screen looks great and the front firing speakers sound good. The best part is the camera. Hands down, it takes amazing pictures, especially in low light situations. Not really much to complain about. Yes it may have a notch but you don't really notice it after a few hours of owning it. Google does a great job working/blending it into the experience. Battery is decent, last me about a day most of the time. I would certainly recommend to anyone who wants a good phone with a fun and intuitive experience.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Likes and dislikes

    Posted
    Sucker
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I just switched to the Google Pixel 3xl from a Samsung Galaxy S7 Edge (I previously owned a Samsung Galaxy S5). Although both are android phones, I'm used to the way the galaxy series operate/layout features and this is causing me a personal problem and I'm questioning weather I'm making the right move. My options are to keep the Google Pixel 3xl (which is costing me less that $19.00/month) or return it and get a Samsung Galaxy S10+ (which will cost me $31.00/month). Because of the operations of the two phones and their monthly cost, I'm between the rock and a hard place.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great phone, some shortcomings

    Posted
    Stergos
    • My Best Buy® Member

    Firstly, the phone is amazing at what it does, it has a great bright screen, the phone is really snappy when it comes to browsing and has one of the best cameras ive ever seen on a phone. The speakers are okay,nothing amazing but still very usable. Ive seen people complain about the notch on top on the screen, for me it kinda just vanishes after a while. The only con i have for this phone is that sometimes, it can slow down, Google has sorta fixed this with a security update but i will u[date this as they correct it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Kind of early to tell

    Posted
    SouthDakota
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I just received and set up my phone this week so it is too early to determine how the phone will work longterm. I can say that I like the size of the screen. As someone over 50 who wears bifocals, the phone became much easier to use when I increased the size of the icons and text. Though this phone is an android and I'm replacing an android, it is taking some time to figure out where everything is and how it all works. PIctures appear to be very vivid and that will be nice when taking trips or gathering with family/friends.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    worth the switch

    Posted
    PixelMan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I switch from an Iphone 6S to this pixel 3xl and have not looked back. There is not one phone out there today that does everything well. I like to think that this one hits the most checkmarks for me. I do wish it had the 3.5mm headphone jack. The adapters have not been an issue so far. The screen is crystal clear and the camera is amazing. Stock android is the only way to go and what lead me to this phone over the s9+. If your are looking at the phone give it a try.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Awesome phone, bad set up

    Posted
    Kevin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I really love the phone and my first one worked really well and the transition was smooth from a Samsung device. The issue happened when there was an issue with the camera and a replacement device needed to configured. This is when we experienced issues with application transfers and accounts, which has been a bit painful. But that has nothing to do with the device and more do to with the service at our best buy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great

    Posted
    silverfx21
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Overall great phone with some software issues. One of the biggest issues with the phone is the wireless charging since 3rd party chargers are limited to 5V unless you buy the pixel stand. Other than the wireless charging the phone is great. I do not like the notch but after a while you do not notice it. I would have preferred the not pink over the black but with a skin and a case it doesn't matter.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    great camera . I mean phone

    Posted
    Omar
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This phone is pretty fast. Turns on quickly, turns off quickly. You'll be one of the first to receive any android updates. At roughly $600 this phone is worth it. If you are in the market for a new smartphone, you should consider this phone. It costs less then other flagship phones and performs just as well as the top of the line phones

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good phone

    Posted
    Dannyboiii
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I've owned this phone for about a month now and it's worked good so far. The wallpaper app just started crashing tho so we will see if this is a sign of more problems to come. Everything else has worked great. Only other complained I would have is that there aren't very many accessory options like you would find for an iPhone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great when it works

    Posted
    Doug
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Once the bugs are worked out this will be a fantastic phone. Worst thing about it is memory management. For some reason it keeps killing background apps, which should be good normally. But, in practice it means one cannot listen to podcasts in the background while having google maps open for directions. I’d recommend with caution.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love the phone, still has issues

    Posted
    Fitz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Seems like every new phone that comes out theres an acceptable rate of failure due to the laziness of the average customer, speaker phone doesnt work, schedule way to hectic to be without phone for a few days while its being fixed. Still my favorite phone and brand.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far good

    Posted
    TheGirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Hubs finally got this phone after ordering it on Black Friday a week and a half later. So far he likes it. It definitely has some cool camera upgrades that I haven't seen on any other phone,talking about the 360 photo option. So overall good for only having the phone up and running for a few days.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fairly easy to use after a Samsung phone

    Posted
    Dorothy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The only negative (so far) that I've noticed (as compared to a Samsung Note), is that there is no indicator of a new msg. without actually checking the phone. The Samsung had a blue flashing light when a new notification was received.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great smart phone for the price.

    Posted
    poisondart
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    There is definitely a learning curve to using it when one is used to an iPhone or an older Galaxy. I think that I will love it, but since it is so new to the market, I am having a hard time finding a user guide so I can learn how to get things accomplished.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Takes some getting used too!!!

    Posted
    Pixel3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I think it is a good phone, I seriously miss when Motorola had good phones though, they were my favorite at on point. The Pixel 3 XL really has me baffled but I am finally getting it down. I have no choice really as I will never own an I Phone or Samsung.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    awesome phone

    Posted
    jdpeck
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    phone is great. fast, smooth, battery is great, and camera is amazing. only issue is all glass design makes you not want to go without a case. if you have a pixel 2xl is not worth the upgrade, if you have any other phone it definitely is

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good value

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Switched from iPhone to Android. Got the phone for $25 a month. Has nice features, good touch screen and sound quality. Nothing to really complain. It's been only one week so cannot comment on battery. So far so good and enjoying it.

    I would recommend this to a friend