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Customer Ratings & Reviews

Model:
GA00678-US
SKU:
6382481
Your price for this item is $899.99
with activation today

Customer reviews

Rating 4.5 out of 5 stars with 203 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the Pixel 4 64GB's camera quality, ease of use, and size. Many appreciate the phone's performance and screen quality, along with features like wireless charging and face unlock. However, some users express concerns regarding battery life and the lack of a headphone jack. Other criticisms include the phone's tendency to overheat and limited storage options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 203 reviews
  • Rated 4 out of 5 stars

    Good phone's

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phones with a lot of goodies No finger print option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced iPhone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son moved from iPhone to this phone and prefers the technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone all around especially if you like taking pictures and videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the camera!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff at Best Buy was incredibly knowledgeable! Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but wish everything would have downloaded to make it easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value and quality, I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for pixel users

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A definite must have if you have a Google phone before this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel 4 is awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use. Cutting edge tech and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes nice pictures, battery lasts all day and then some

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great design. The photo quality is amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK phone, no promised google hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fine phone. Just turn off wifi if you want to open the hotspot. And if you're switching from iphone there are a few issues like iMessage, which bestbuy helped me resolve. They just forgot to give me my free google home device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera, beautiful pictures!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it a few days but I already love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    only problem is camera and a update

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    portrait mode will not work with update.. i just got the pixel 4 yesterday 06/02/20 got an update and the portrait mode stop working...

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      We really appreciate your feedback, and we are sorry to hear that you are having issues with your camera.

      If you are still experiencing this issue, we recommend contacting our 1:1 support for assistance.
      (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Wastebasket money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone I've ever owned. I loved the Pixel 3a and I can't believe they missed the mark so bad on this phone. The battery may last 4 hours. The back button is basically the same as swiping from the side. I can't tell you how many times I tried to go to the next page or next picture and went back instead. Waste of money!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi AmandaR,

      We really appreciate your feedback, and we are sorry to hear that you are having issues with your Pixel 4.

      We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.

      We recommend taking a look at your battery stats to see if any apps are using an unusual amount of power, you can do this by searching 'Battery Usage' in the search bar.

      If you continue to experience these issues, we recommend contacting our 1:1 support. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 3 out of 5 stars

    Locked to Verizon for 60 days

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even after activating, phone will be locked to Verizon for 60 days. Buy the unlock version.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone but hate FaceID.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everything about the phone except faceID. Bring back the fingerprint reader.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Should be just software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Google products but extremely disappointed with this device. Battery was main drag and reason I returned it. 8-10 hours with use. A lot of other Flagship phones that are better value. Sorry Google but this was more like a beta version.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this! Batter died in few our

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great features and enhanced technology. I was very impressed when I saw it in store. However, once you buy it you can't enjoy this phone due to poor battery performance. I have used it for 4 months and using low batter mode even its 100% charged and turn off all the features such as motion sensor, auto light adjust screen.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Tktk,

      We really appreciate your feedback, and we are sorry to hear that you are experiencing poor battery performance.

      We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending Pixel’s battery life. The Pixel 4 is intended to have high-performance, all-day battery that charges quickly.

      We recommend taking a look at your battery stats and see if any apps are using an unusual amount on power you can do this by searching 'Battery Usage' in the search bar.

      If you continue to have battery issues, we recommend contacting our 1:1 support (From your phone click on Settings > Tips & support > Contact us). googlepixel

  • Rated 2 out of 5 stars

    Good phone, poor service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff member who "helped," with phone setup clearly didn't want to do it and was neither courteous not competent.

    I would recommend this to a friend