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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 203 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the Pixel 4 64GB's camera quality, ease of use, and size. Many appreciate the phone's performance and screen quality, along with features like wireless charging and face unlock. However, some users express concerns regarding battery life and the lack of a headphone jack. Other criticisms include the phone's tendency to overheat and limited storage options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 203 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    WORKS WONDERFULLY!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS WONDERFULLY! WORKS WONDERFULLY! WORKS WONDERFULLY!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and no issues. I had the original Pixel and this is a huge upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Back home where I belong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying an iPhone, happy to be back with stock Android. Amazing camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera takes amazing pictures! This is my second google phone purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I upgraded

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Pixel 4. I had the 2 before and it started to get slower and not work so I upgraded and I'm so glad I did. I had a problem with the original one I bought but Verizon shipped me a new Pixel 4 and I haven't had any problems since. Not sure if the camera quality is as good as they claim it to be but I just use Snapchat to take my pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Beautiful cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system, the best you can get with android, with a great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves this phone. Easy to use and good quality.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    No flagship at flagship price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced pixel device. Battery life is horrible. Lack of fingerprint reader means biometric unlock is by facial recog which in the age of covid sucks and almost useless. Redemption comes in that it's a pixel and will be supported for 2yrs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Photo Quaility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone takes the best photos I have ever seen on a cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, amazing pictures great sound really loud speaker

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, many features that are simple to learn

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone overall - best camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone and camera. best out there! Night Shot is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a pixel 2...the 4 is much quicker....no complaints so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel 4 is an excellent smartphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Android OS 11 is fast, intuitive, feature packed and easy to use. I like the facial recognition better than I thought I would. The battery life is better than expected, lasting all day without much difficulty using dark theme. I haven't explored all the camera features and settings. At this point I am very satisfied with this smartphone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    I decided not to keep it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pixel 4 has gotten some serious backlash for having a short battery life. For this reason alone I opted to return the phone. I would consider purchasing the Pixel 4XL. The battery lasts twice as long as the Pixel 4 according to test results.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my wife using store pickup. When I got there, they couldn't actually locate it. However the salesman, I believe his name was Christian, went above and beyond to get the order fixed. They never did find it but they substituted it for another color and allowed me to keep the same promotional price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Easy to set up-LOVE the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to use, takes great pictures.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Samsung for years but loved my daughter's pictures from her google pixel phones. Thought I'd try one since she loved hers and was on her 2nd one. I love it. The only thing I haven't been able to figure out is how to get my personalized ringtones and notification sounds to work on it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Quick death of a battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to turn off all the "new" features just so the battery could last a bit longer then 8 hours. If you need an all day battery this is not the phone for you. Otherwise it's another good but not great phone from Google.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh, I miss my Samsung. I was really excited to get this phone. The picture quality was an upgrade from my old Samsung, but my old Samsung was old. It's glitchy, though. Doesn't always respond to touch, doesn't keep the lock or wake controls I set, internet shuts down. They did an update a couple months ago that I absolutely hate. The phone's become mercurial. It use to be easy to take a screenshot or to move between open windows. It is not the case anymore with their convoluted changes. Just because I leave an app open does not mean I'll be able to get to it when I want. Just because I close an app doesn't mean it'll sincerely close, either. Pretty disappointed.

    No, I would not recommend this to a friend