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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.2 out of 5 stars with 501 reviews

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Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers frequently mention the Pixel 4's camera capabilities, praising the quality of photos and shots. The phone's usability and ease of use are also well-received, with positive comments on its design and size. However, customers express concerns about the battery life, wishing for longer battery life. Storage limitations due to the lack of a microSD slot and the phone's price point are additional pain points mentioned by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 501 reviews
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best device ever. Best camera, best processor. 6 Gb of ram

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and best deal at this time. Worth buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy great photos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my the phone and my wife is happy also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Sound and picture quality is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smooth phone, easy to use. last long, charge fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good size for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen size for our mom whose eyes are going bad

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone comes without the headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So frustrated that best buy charges $40 for Verizon phone upgrade fee and now Verizon is also charging $40 for the same upgrade. After finishing all the setup now phone becomes hot every 15-20 minutes of activities. Finally when I was looking for headphones in the box, it's missing. I want my $40 back and one headphone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great item- easy set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift- order came very quick and set up was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great capacity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my cellphone and I recommend this

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned for XL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mistakenly ordered Pixel 4 instead of Pixel 4 XL. Sure it is a fine phone but not what I was looking for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got quick and attentive service. Product is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this phone to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for a great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal phone and great engineering from Google

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid this Phone. Go for an older model.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has owned numerous Pixel phones. This one has such terrible reliability, I would recommend avoiding it as a purchase. The Pixel 4 we bought has been in for repairs twice for inexplicable reasons. The first time, the battery died (or malfunctioned?) -- the phone was only 5 months old. This second time, the screen will not light up. Both times, a gentle shake of the phone revealed loose parts inside the case. I'm afraid the quality control is just not there. If you do a quick internet search, you'll find ample complaints of people whose phones died sometime in the first year. We are quite happy with our Pixel XL and Pixel 3XL which are 3+ years and almost 2 years old now; neither has needed a repair. I would recommend going for an older model phone over this one: the quality control just doesn't seem to be there.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Underwhelmed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processes so poorly that Snapchat filters glitch the phone out, battery died after 12 hours of minimal screen time, lack of buttons leads to accidents...really wanted to like it, just don't.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Oh So Orange....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is great but falls short on up to date functionality that is needed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Some what disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has issues shutting apps. Have to shut it down to close them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I paid 200$ more for this just before thanksgiving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but I was not aware of thanksgiving deal paid 200$ more

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Usability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Still The Gold Standard for Android

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little device almost perfectly marries form and function. The camera is absolutely fantastic, and shows why Pixel users remain Pixel loyalists. This is my first exposure to the suite of features introduced with the Pixel 3, and they are undeniably fantastic. Night Sight is an absolute godsend. The zoom lens provides excellent photos from a distance with minimal fiddliing. The best aspects of the camera software, however, are what it does to improve photos without the requisite finessing required from so many other handsets. Photos just look great, with improvements seldom necessary. The design of the device is excellent as well. Too many phone manufacturers that pursue the "glass sandwich" design aesthetic utilize smooth sides, amply curved glass, or polished metal in such a way that you find yourself desperately hoping the phone doesn't slip out of your hand. The back glass has a bit of texture, and the front and back are surrounded by an ample band that provides just the right amount of grip. The camera module doesn't protrude in a cumbersome or obnoxious way, despite the fact that it's raised a bit from the body. Call volume and sound are excellent. Reception worked pretty well for me, too, but I have the benefit of using this near a large American city where signal reception is virtually never a problem. The display is bright enough, but not exceptionally bright. I didn't find it to be dim at all, but it's certainly not as eye-searing as the max brightness setting on some other devices I've used. Users shouldn't have any problems using the device in sunlight, even though a shade or two of extra brightness certainly wouldn't have hurt. The fingerprint sensor is gone, so users who absolutely love that feature or have connected their fingerprint scan to certain apps are likely to be disappointed. This isn't really that relevant to me, since bass and electric guitar have consumed about four-fifths of my fingerprints anyway! The face unlock feature in place of the fingerprint scanner works pretty well, but old-fashioned users can always bypass it in favor of a numeric or pattern password. The Motion Sense features are still a bit in the gimmicky stage, but skeptics should take not of how Google improved the Home voice assistant over time to make it arguably the best offering of voice assistants on the market. I have full faith and confidence that the Motion Sense features are only going to get better over time, because I saw precisely the same thing happen with my Google Home. The battery, it must be said, is... adequate. Not terrible, but not great, either. Maybe I use my phone slightly less than other people, but I have no problem making it a full day with this device. Battery life is on par with other devices I've owned, like the LG G5, so I'm not complaining. There are other options for users who want super battery life, so if that's a deal breaker for you, then perhaps this isn't the phone for you. The performance and software are absolutely excellent. This phone absolutely tears through everything you can throw at it. the 90 Hz refresh is nice, but that's of primary interest to people who play resource-demanding games. The drop from 90 Hz to 60 Hz the phone toggles between doesn't affect fluidity or the overall experience of using the phone. I prefer consoles and computers for the most demanding games and programs, anyway. Best of all, in my view, is the fact that this device is guaranteed two years of upgrades and even more security updates. Anyone who's ever had a device orphaned by a manufacturer knows how important this is; I just learned that my trusty former primary phone (that the Pixel 4 is replacing) is going to be stuck on Android 8.0, so the promise of software upgrades and support has extra value to me. And the interface is stock Android. No manufacturer overlay, no rival App store, no reduplication of apps and features (two photo apps by default??), and no bloat. No nonsense apps that can't be uninstalled. 64 GB isn't the largest amount of on-board storage, but regular maintenance shouldn't make the available amount of space inadequate. Clear your cache every now and then and get an OTG cable and you're fine. I do wish this device cam with an SD card slot, but that would be unprecedented in both the Pixel and prior Nexus line. In short, I really like this phone. It's well built, has the best camera from I can see, and is certain to be upgraded in the future. And for those who think the Pixel 3a is a good compromise at a cheaper price, I could share a horror story or two about the Asahi Dragontrail glass covering the Pixel 3a cracking on me when I looked at it funny. How Asahi is supposed to rival Corning (regular Pixels) is beyond me. I look forward to what kind of software wackiness will be debuting on this device in time, and I'll be loving it while I wait.

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Camera, Impressive Features, OK Battery Life

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pixel 4 has a great Android experience, a fantastic camera, and includes some very impressive features. The battery life is just okay, though. The Pixel 4 offers a "stock" Android experience -- you get the Android operating system without the various tweaks, enhancements, and modifications that many other smartphone manufacturers overlay on top of Android. I'm really enjoying the Android 10 gesture navigation and the Pixel Launcher. App performance has been quick and responsive. The phone feels sturdy and well-built, although the shiny black backside seems a bit fragile and prone to fingerprints. It's a comfortable size to use in one hand, but large enough to read text, type, etc. The screen is sharp and colorful, but not the brightest around, so it's a bit harder to see in bright daylight. There's no headphone jack, but that's not a problem for me since I primarily use Bluetooth headphones. The Pixel 4 places a lot of focus on photography. The rear-facing camera lenses work together to provide optical and digital zoom, and produce crisp, clear photos at various distances. The built-in camera app from Google has an impressive Night Sight feature which I've used to get some incredible photos in low-light situations. Overall, I'm pretty happy with the Pixel 4, but I wish the battery lasted longer. I would recommend it to a friend so long as they were okay with the fact that a long day of heavy use will probably result in the need to recharge before the day is done.

    I would recommend this to a friend