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Customer Ratings & Reviews

Your price for this item is $360.99
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The comparable value price is $799.99

Customer reviews

Rating 4.2 out of 5 stars with 501 reviews

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Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers frequently mention the Pixel 4's camera capabilities, praising the quality of photos and shots. The phone's usability and ease of use are also well-received, with positive comments on its design and size. However, customers express concerns about the battery life, wishing for longer battery life. Storage limitations due to the lack of a microSD slot and the phone's price point are additional pain points mentioned by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 501 reviews
  • Pros mentioned:
    Camera
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone and great features, camera is amazing. Battery could be better

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that its a little less wide than my previous phone. Easier to hold. I keep trying to unlock with the fingerprint, which isn't on this phone since it has face recognition. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Usability

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up with $300 off and love the camera. Great looking phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Excellent Android experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Assistant flows naturally throughout the entire phone. It's a very enjoyable experience. Unfortunately I really can't recommend this phone. I other hand can recommend the xl. The problem is the battery, while I've been told the AI can adapt and adjust the battery usage so it should last longer, I couldn't wait. I would wait for more information about Google's Android software upates, via social media, and see if what Google's says is accurate.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best Android there is

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a guy who looks at stock Android as the perfect OS, the Pixel 4 is the best version there is. The form factor is likeable as it fits well in hand and is very convenient to use one handed. Only pain point remains the battery capacity. I struggle to get through the day. Planning to add a battery case to compensate for it. Motion sense remains a little gimmicky

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Better than i thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accommodating, versatile and easy to use. Takes excellent pics even at night. Lots of features, great sound quality for music and phone conversation. Best phone I've owned yet. Purchased from Best Buy be and saved 400.00 big ones and didn't even leave my house. The negative reviews must be from phone aholics because this phone deserves 5 stars.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    updated my wife phone she loves the pixel line and so do I, we happen to get it on sale and that made it worth it don't pay full price if you do go with a different flagship phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Usability

    Rated 5 out of 5 stars

    Love pixel phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera on a phone. Simple easy to use with no bloatware!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Usability

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just a great phone it takes nice picture it's easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything on the phone I have enjoyed. Very quick, easy to use (previous apple user). The only fault I see is the face recognition for face unlock isn't that great when trying to unlock in darker environments or certain angels. The battery life is ok, I did expect it to last a little longer but still playing with settings to see what works best.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome Phone So Far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my Pixel 4 for a few weeks now and it's awesome. The camera is amazing, I had very little bumps switching over all of my saved iPhone data, and I love the assistant (so much better than Siri). All in all it's a great phone–a little on the expensive side but with Black Friday and open box deals it was much cheaper and worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great Camera but no headphone jack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great phone with a great Camera that even overshadows my Note 9's camera. However the lack of a headphone jack sucks since I like the headphone jack

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Usability

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look, feel, performance. Love the camera features.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice phone, Battery life ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice upgrade from the S7 I've been using. Only real downfall is that the battery life isn't that much better than the S7. Was hoping more from a 3 year upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone but even better service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this phone as a gift for my wife. I already own one myself, but her Essential Phone is on its last leg after a few falls needed to be replaced. Luckily I caught this on sale and saved almost $400. Anyway, we moved recently and this smart guy forgot to change the shipping address before ordering. By the time I realized it (the next day) it was too late and had been shipped. I called customer service and they attempted to intercept the package but no success. On delivery date we attempted to get the package from the old address but the resident claimed not to have received it (surprise) although online tracking indicated that it was received. I called customer service back to explained the situation again, and before I could finish they told me they'd send another one, AT NO CHARGE! Got the phone a few days later and my wife and I are happy. I typically use a variety of resources to shop online, but Best Buy be will be my first stop going forward. They earned my loyalty. Oh, and it's the best pure Android phone on the market (along with Essential, RIP) , by far.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone with a great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for a few weeks now, and I've loved it. I purchased it open-box, and it was like it was never opened, perfect condition. Great feel, and love that it gets frequent updates. Only con is the smaller battery life, but if it's not used heavily during the day, an overnight charge works great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 3 out of 5 stars

    Great Camera, But is it Worth the Upgrade?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this a since release date. The camera is amazing, but my Pixel 3 performs as good or better than the Pixel 4 in all other respects. I'm hoping that updates will fix these issues, such as call volume switching not working on speaker phone, etc., but I am going to return it if an update doesn't come soon. Again, the camera is AMAZING, and if everything else starts working, this will be a great device, but it isn't worth 800 if you have a Pixel 3 or even a Pixel 3a.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great cell phone, pure google

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pixel 4 gets more crap than it deserves. Yes, it should have a bigger battery, but I’m finding as this has been optimizing, it’s doing great. This phone is guaranteed 3 years of updates which is rare for an android phone, but isn’t your security online worth it? Quite capable and pictures look amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With some minor adjustments in the settings I am able to get 4 HOURS OF SCREEN ON TIME. this is with always on display and battery saver mode OFF. this phone is the most perfect size for me and the 90HZ refresh is just the icing of the cake. The software experience is amazing and the camera is stellar.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent phone, but could have been priced better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent phone with an outstanding camera. But I found it expensive for the 64 GB version and would have preferred the 128GB for that $650 price that was selling during Black Friday. But all in all, the phones are now mini computers and they are being priced as much, which I don't understand why.

    I would recommend this to a friend