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Customer Ratings & Reviews

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Comp. Value: $899.99

Customer reviews

Rating 4.4 out of 5 stars with 721 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Pixel 4 XL's camera, describing it as "in love" with the quality of the photos it takes. The phone's face unlock feature is also well-received, with users appreciating its "classy" design. However, some customers have expressed concerns about the phone's battery life, with some saying it could be better. The price of the phone is also a point of contention for some, who feel it is too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 721 reviews
  • Rated 3 out of 5 stars

    6 months and camera doesn't work

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've kept this thing relatively well protected. It's slid of the couch and fallen in the car. Typical non-negligent abuse a phone should hold up to. Not a scratch or dent exist on it and after 6 months the camera and flash has stopped working (crashes). Going through to possibly factory reset the phone is a nightmare. From most others it seems this won't fix it and requires the phone to be repaired. Back camera works but is useless in most places. My pixel 2 held up much better. Losing the finger print scanner in these times is a real pain. Have to pull down face coverings in order to login to my phone or type the code. I'm disappointed for a $1k phone.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      We really appreciate your feedback, and we are sorry to hear that you are having issues with your Pixel 4 XL.

      If you are still experiencing this issue, we recommend contacting our 1:1 support for assistance.
      (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. I should have gone for more storage though.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best PIXEL yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera and buttery smooth stock android experience. Nothing like it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best Android Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has the best camera, especially for nighttime photography!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best phone I have ever owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and Smooth display are the features that I like the most

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Love it. Easy to use and has a Great camera as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera. Alright battery. Overall good phone..

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Good phoen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera. Alright battery. Overall good phone..

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Google pixel 4 xl

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone, great for photos and everything else awesome

    I would recommend this to a friend
  • Pros mentioned:
    Face unlock

    Rated 5 out of 5 stars

    Love the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade from my pixel one xl the face unlock is so fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Android Phone for All

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google's maintained the standard set by the Pixel line. Not quite enough of a value add to upgrade if you've just purchased a Pixel 3/XL...but worth a look if it's been a few years since your last upgrade. GREAT Android phone for current iPhone users looking to switch due to it's clean implementation of Android and frequent updates directly from Google

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Pixel 4xl

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great best camera available on a phone period

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Well rounded phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, camera and display. Very pleased so far

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Secondly phone with a great camera nice and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera and you get some free benfit like Google one 100GB

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Pixel phones. Only downside is the battery life

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Camera - Pixel 4 XL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the camera quality and the phone is pretty slick itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easy to use; takes great pictures and is reasonably priced compared to some phones with similar features and capabilities. It is actually my 2nd one- the screen shattered on the first and I replaced it through the plan I had with a deductible, so I actually had it over a year. I liked it enough to get it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS PHONE! GET IT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regardless of any of the negative reviews, this phone is fantastic! Especially at the reduced price that you can currently find. If you have ever wanted a pixel or just want to experience pure, bloat ware free android, this is the phone for you. You can watch and read reviews all day long, or just get the phone! You won't regret it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New phone new problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally this is a good smart phone. Lots of great features and functions. The problem I have stems from being used to my fingerprint unlock from previous generations. Now it's unlocked by your face, and it doesn't function well. I literally have to stare at it straight on to unlock, and it will randomly unlock when my face is not directly looking, when I'm not using it. The most irritating thing is the "back" function. Nearly ever app on every phone has a side swipe function, so when you try to use back swipe, it will do the apps programmed function instead of "go back". I miss my old phone, but I guess I have no choice with this being paid for now.

    No, I would not recommend this to a friend