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Customer Ratings & Reviews

Your price for this item is $19.44per month
for 36 months; 0% APR

Customer reviews

Rating 4.5 out of 5 stars with 278 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Pixel 5 5G 128GB's battery life and camera quality, frequently praising its performance and ease of use. Many appreciate the phone's smaller size while maintaining a good screen size, along with its storage capacity and 5G capabilities. However, some users reported issues with Bluetooth connectivity and found the user interface to be somewhat different from previous versions. The price point was also generally considered favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 278 reviews
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone for the price point and the fact it is straight from Google means you'll get timely updates. One key lacking issue for me is the call quality does suck - but I use headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highest value 5g phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Optimal 5g phone for practical consumer who utilizes Google apps for synchronization. Great for work and android compatibility as well as overall utility. Processing functions well with most apps although lower processing power than competitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from a 2XL. Great price for a phone. Top of the specs hardware? No Best software to optimize said hardware? No doubt. The wide angle lens is great. I do wish there was a dedicated telephoto lens, but for $499 I'm quite pleased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible phone call voice quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and immediately returned. I am such a google device person (home is all on google, I’m always on google work docs and email, and I even have the google laptop) I was so excited for this phone and everything seemed great until I called someone. It sounded like I had a ton can on the end of a string talking to the other person. I was so upset bc for me hearing someone’s voice means a lot (especially after all the separation with covid). My boyfriends voice was so distorted and distant sounding I immediately went to return it and switch back to apple. I hope they fix that for the future models.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Love it. Switched from Samsung so not too big of a change, but I have always liked Google products. Some things are a little different, but manageable and it just takes some getting used to the differences.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over Great, with a couple minor gripes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it five stars if it wasn't for the low screen brightness and slower CPU. The phone is still responsive but it does fall a bit behind other phones in the same price space. However, the phone is a great experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    5/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed at all with this phone. The price was ok. You have to swipe to do anything... go back, open the menus, etc. There no aux. The internal speaker is pretty ok though.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Rgmow,

      The Pixel 5 does not have a 3.5mm headphone jack, but USB-C headphones are fully compatible. To see the full list of tech specs, please visit: g.co/pixel/specs. googlepixel

  • Rated 5 out of 5 stars

    Best Pixel to Date!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been with Nexus/Pixel phones for several years now and this is yet again the best phone I've used! Price is right and the options are plenty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pixel 5 niceness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this phone they moxed features of the 4 and 3 pixel to make this a perfect blend. bring back the finger scanner and still keeping the swipe function to back out of windows is awsome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice step up from the old 3a XL I had, alas the camera feels a lot less powerful. The photos come out grainy if not taken in direct sunlight, over all a good phone regardless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pure Android!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pure Android is exactly what you get with the Pixel 5. Is it the perfect phone, no, but at this price point, it's exactly what you need to accomplish your googley lifestyle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pixel 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks sharp, lots of memory. Difficult to get used to screen actions with no hard buttons for back or home. Not any bloat wear which is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good midrange phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone even with having a midrange processor. It's not the best but at normal retail price of $699, but it was much easier to justify buying at the black Friday price of $499.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my pixel! i wish yall carried more case options but its okay because i absolutely love my new pixel 5. especially coming from a 3 to a 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is everything and more. The mannerisms are completely different from past pixels ,but it creates a better experience. The phone is beautiful and sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm an iPhone person

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is happy with this phone. But the price dropped on it by $100 two weeks in a row. Price match would have been nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my daughter as she is the Android user of the family after seeing this product and the value i might be switching over to Android myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The attendant that helped me was very knowledgeable and friendly. This was my first time buying a phone from best buy, I was very happy with the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone shopping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deric was our salesperson. He did a great job showing us the new phone. Really appreciated all his help and knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than my old Pixel 3 XL, but easy to get used to. Google seems to be focusing on software over hardware, and for me that's the way to go.

    I would recommend this to a friend