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Customer Ratings & Reviews

Your price for this item is $19.44per month
for 36 months; 0% APR

Customer reviews

Rating 4.5 out of 5 stars with 278 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Pixel 5 5G 128GB's battery life and camera quality, frequently praising its performance and ease of use. Many appreciate the phone's smaller size while maintaining a good screen size, along with its storage capacity and 5G capabilities. However, some users reported issues with Bluetooth connectivity and found the user interface to be somewhat different from previous versions. The price point was also generally considered favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 278 reviews
  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I had to upgrade from the Pixel 1 finally and held out for the Pixel 5. 5G is becoming available in more and more locations around me, so the speed is great.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Google Pixel 5 two weeks in.....great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect pocket size, great display and camera. Phone not loaded down with bloat ware so it's really fast. Fantastic deal!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Had a pixel before? Get this.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Pixel line of phones and going from the 3XL to this is very nice. I wish there was an XL version. But I'm still ok with this one. The battery life is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pixel 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pixel phones are really great phones best software overall. I do wish the xl version was available. Camera is great and the security chip with these phones are a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. USPS shopping was an issue - Best Buy made it right. 90hz screen performs impressively well. Google phone is great as usual. Upgraded from a Pixel 2 XL.

    I would recommend this to a friend
  • Cons mentioned:
    User interface

    Rated 5 out of 5 stars

    Good phone, great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone so far but the only downside is that the user interface is a little different from previous pixel models. With use it becomes easier. Great price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    better than expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exceeded all expectations. After 6 year Samsung user, I switched and am impressed with ease of navigation, speed and AI ease of use.

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 2 out of 5 stars

    Terrible Phone Speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I am a fan of the Pixel Line, this Pixel 5 has such a bad Phone Speaker, that I had to return it. To help you understand, the "earpiece" for the phone speaker is under the glass of the phone. There is no external speaker! Therefore, when you are on a call and the other person is talking, the entire phone vibrates, making it VERY annoying to have a conversation. Also, because the speaker is under the glass, the sound for music, videos, etc. is also very poor. The bottom speaker is good enough, but gets muffled with the combo of the under glass speaker. The other features of this phone are why I originally purchased it, and they are what makes the Pixel my favorite phone. Unfortunately, this one HUGE design flaw made me return it. Sure hoping they fix this with the Pixel 6!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfection!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love It!!! Brilliant color. Easy to setup. Easy to use. Didn't even need phone company assistance to transfer contacts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another hit in the Pixel line of phones. East transfer tool, great display and overall a great upgrade from my Pixel 2. 5G is a nice addition too

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a Google Pixel that was beginning to die. New one is much faster. Plus, caught 5G connectivity, and a quick speed test was amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as good as the 2XL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Pixel 2XL which was the best phone I ever had but it was 3 years old and Google had stopped updating it. Still evaluating it but for now, the Pixel 5 is not as good. It seems smaller though in actuality it is the same size -- i.e the aspect ratio is different and making it seem smaller. 5G is a work in progress -- I went to a Verizon store where the phone notification said it was on 5G, but the rep said, for now, 5G is a rebranding of LTE. The jury is still out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter due to samsung phones were out of stock. Sales guy had one and recommended it. She loves the phone. Ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From what the nay sayers are saying this is a good phone and I'm happy with it and it is much more snappy compared to my pixel 3 XL just wished it had Wi-Fi 6

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pixel Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone, another great product from google. Switched from Iphone 7 to pixel 3 two years ago, and am very pleased now with my new Pixel 5.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love pixel phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better battery life than pixel 3. Really like the pixels. Nice to have same settings etc across all my google platforms ( chrome etc).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is amazing. I started the day with 100% battery and after 16 hours of heavy use, I was still left with 30-40% every time!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have had a few hours with this phone but I'm very impressed thus far. Camera is great, OS is very snappy. No complaints thus far!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    PIXEL 5 2019

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY HAS THE BEST PRICE AND GREAT CUSTOMER SERVICES. THE PIXEL 5 WAS BETTER THAN EXPECTED. PICTURE, VIDEO, SPEED IS AWESOME.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Runs smoothly, plenty of storage. Has the advantage of getting the latest updates as soon as they are available.

    I would recommend this to a friend