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Customer Ratings & Reviews

Your price for this item is $19.44per month
for 36 months; 0% APR

Customer reviews

Rating 4.5 out of 5 stars with 278 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Pixel 5 5G 128GB's battery life and camera quality, frequently praising its performance and ease of use. Many appreciate the phone's smaller size while maintaining a good screen size, along with its storage capacity and 5G capabilities. However, some users reported issues with Bluetooth connectivity and found the user interface to be somewhat different from previous versions. The price point was also generally considered favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 278 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing upgrade from my Pixel 2 XL. I do wish that it was a bit larger, but that is no fault of the phone. Great camera and screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provided the best price, by far, on a new Pixel 5. Easy to purchase and add to already existing Verizon plan. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Pixel fan

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size to fit in pockets. Awesome camera. Would like to see better battery life for the smaller form factors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Value Proposition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First things first, I've been on the "bigger! bigger! bigger!" bandwagon for a long time with my phones. I was nervous about dropping down to a smaller screen, but now I love it. When I pick up my old 3XL it feels almost comically large. I think this phone is a great balance of cost vs features. I don't ask a lot of my phone, I just need it do to phone things (2020 phone things, no ridiculous things like "make phone calls"). This does all of those things beautifully and it doesn't cost $1k+.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Pixel 5 is an amazing phone with great features. The size is a little smaller and it works very well in the hands.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a great price. upgraded from a pixel 2xl and man what a difference. Same screen size but way smaller phone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this Google phone. It feels solid and well made. It is very fast and compares great to my prior Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pixel 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from Google Pixel 3. Screen is very responsive and clear. Camera takes great low light pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LoveMyPixel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone!!! I've had other brands but this is by far the easiest to use. This phone is so underrated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My very first smartphone was the Pixel 2XL and I rocked that device until the Google Pixel 5 came out. I was excited about this device because I think it has a very modern look and it had checked off all of the things I was looking for in my next phone so I decided to go for it and got the black version. I can say it's not crazy inventive, but I appreciate it's clean look and the stock android experience that comes with it. I am very happy to have it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Pix!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes great photos. Would have liked a larger screen. Nice phone for the $!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy to use and set up! Be sure to get a case it is slick without one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pixel 5 is not the flashiest phone, but it just gets the job done. I love how long the battery last.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service with Best Buy. I really like the battery life, quality and performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Third Pixel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone and my third Pixel. Good performance. Good quality screen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Checks all the boxes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like Pixels you'll like this phone. Not flashy, but clean and snappy. The camera's still great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Big upgrade from original Pixel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the OG Pixel to the Pixel 5 after loving the Pixel UX. Great photos, OS, battery life

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pixel 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the phone has been great! Had the Pixel 3 before and this is just an upgrade, better camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pixel 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good improvement to my pixel 2xl. Pictures are wonderful. Easy to transfer info from old phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pixel 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes great pictures. Love the google pixels. A little to get used to the change in navigation.

    I would recommend this to a friend