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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 84 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are delighted by the Pixel 6 Pro 128GB's exceptional camera quality and long-lasting battery life. Many appreciate its smooth performance and sleek design, while some users noted areas for improvement in the software. The large screen size is also a frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-84 of 84 reviews
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Steer Clear. Will drop calls and everything else.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, except for the fun features on the camera...this phone is hot garbage. It drops calls every day (without notification), it won't allow me to answer calls (swiping up or hitting the green "answer" button just causes the screen to go black), and it randomly disconnects from every bluetooth device that I have (new Pixel Buds "A" series, JBL reflect mini, Bose Soundsport, and my Tacoma...WHILE I'M ON A CALL. It's by far the worst phone I've ever had at performing it's core function of HANDLING PHONE CALLS. Honestly, I'm about to go back to my 4 year old HTC. It was effective at making, answering, and keeping phone calls going...which apparently is no longer a priority for Google. I wouldn't recommend this phone for anyone that wants to use it for anything other than taking pictures.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Nick,

      We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

      To fix Bluetooth problems on your Pixel, please visit http://goo.gle/bluetoothissues

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 3 out of 5 stars

    Some serious bugs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the pixel 3xl and I've loved it since I got it. I just got this new phone today and I'm seeing things I don't like. This phone gets hot, easily. The front camera is grainy and can't focus at all in darker lighting and is tough to do in brighter settings because every time you move it shifts out of focus. If you're an avid OtterBox user, this case is expensive! 60 dollars for it to be exact for real protection. It also doesn't run as fast as my Google pixel 3xl did. I hope they can figure out these bugs fast.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything I had hoped it would be! Google hit it out of the park with the 6 pro.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    OVER HEAT and battery drain issue even with update

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new phone has over heat and battery drain issue. Could cook at egg on it. Many others reporting same issue. Google says they are pushing an update to fix, but even with the update people are saying issue persists. So sad that a flag ship phone would have these issues.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

      For help with keeping your Pixel phone from feeling too warm or hot, please visit: http://goo.gle/3qK62VS

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

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