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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 569 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers admire the Pixel 6 Pro's camera for its amazing quality and smooth performance. They also appreciate the long battery life and sleek design. However, some users have concerns about software bugs and overheating issues. Additionally, a few customers find the phone to be slippery and have complaints about the Bluetooth connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 569 reviews
  • Pros mentioned:
    Camera

    Rated 2 out of 5 stars

    Weak screen poor quality glass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has great features particularly the camera but unfortunately the quality is not what I would expect from a $900 phone. I have had the phone for 6 months and Today I was holding my phone down by my thigh when it slipped out of my hand. I'm a short person so the phone fell aproximately 2.5 feet and landed facedown half on carpet and half on hardwood floors inside my home. When I picked it up there was a starburst crack on the edge of the screen and the bottom half of my screen was black. The phone was in Google's own case as well. I can't fathom how it's acceptable for a $900 phone screen to be completely destroyed by such a minor drop. Google does not consider this under warranty because the starburst crack shows a point of impact.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We really appreciate your feedback, and we are sorry to hear that you are disappointed with your Pixel 6 pro.

      If you are still experiencing this issue, we recommend contacting our 1:1 support for repair options. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Always up to date. Pretty fast. Now running a Pixel 7 Pro. They are a great unit.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Really like it! "Sorta Sunny" seems "Kinda Pink"

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a great phone with a great camera and great software. "Sorta Sunny" seems more like "Kinda Pink" to me and if I had it to do over again, I would have gone with "Cloudy White." With that said, I like the Pixel experience, quick timely updates, the opportunity to beta the newest version, etc. At times, in the sun, the fingerprint sensor is a little finicky, but I like everything else about this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Phone Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera quality and easy product navigation. Of the three Google phones I've had, this one is the best by a healthy margin

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 4 out of 5 stars

    front camera not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price, I loved it. but one thing that is important to me is the front camera.... and its dreadful, feels like a 2012 cameras.... overal its amazing! back camera as well, speed and more to say

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Not bad not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, but I wouldn't say great. Bluetooth isn't that great on it and battery life could be better. Also it takes a while to charge. My Note would charge WAY faster. Good camera though

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera, Design

    Rated 5 out of 5 stars

    Beautiful photos!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone upgrade is just what I needed. I had a Samsung phone that stopped working the moment 3G went away even though my phone was a 5G phone it just wouldn't work! I was hesitant on spending a lot on a phone however, I had gift cards and rewards certificates with BestBuy so I went for it and i'm glad I did. It takes wonderful photos, sleek look, easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Fingerprint sensor not working properly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I switched to the Google phone from the iPhone, I started with the Pixel 3XL. I personally prefer the pixel 3 b/c of the fingerprint gesture it had on the backside of the phone. I never had any problems with the fingerprint sensor, but with the pixel 6 I constantly have problems with it. It always take 2 or 3 tries to recognize my finger. Sometimes the screen will turn black for no reason as well. Battery life is good though, it does not die quickly and charges quickly as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone if you can find it. This phone definitely has its own quirks and charms. The system is very responsive, the cameras and screen are both great. The screen is curved, and the under display finger print reader makes find a glass screen protector that works with the phone a challenge at the time of writing this review. They recently released an update that helped with the major fingerprints reading issues but they still exist. As someone who came from a flawless back of the phone fingerprint reader this has taken some time to get used to, and occasionally the delay is very noticeable. With everything your mileage will vary. It's a great phone, if your looking for a new one. The regular pixel 6 is also a great option for significantly less. Google does not offer free photo backups, so if you are a photographer at heart, make sure you grab a larger sized model they have up to 512 gig. You'll have to make the decisions yourself what you're looking for and what your needs are.. PS never pre-order a phone through Best buy. They really helped out in the end but man was this a long haul. The day they said I would get my phone was not anywhere near where I got my phone. Only pre-order if you don't have a need for one like I did. TLDR this is a great phone. I really enjoy mine and you might enjoy one too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pixel 6 pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone from Google. Seems to hang a bit after a year of usage. The color is unique and the glass back is pleasing to hold. Camera and battery is pretty good. Has controlled charging at night to save battery.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Good decision

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable camera and software behind it. Great value for a premium handset. Very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    A fantastic flagship

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time in several years I've gone with a flagship rather than a "generationally good but not incredible" phone, and I don't regret it at all. The performance is amazing, the camera is great, and because this is Google's own custom AI-enhancing CPU design, I'm excited to see how this phone keeps getting better and better.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Bugs

    Rated 5 out of 5 stars

    Great valuef

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard that this phone is buggy, but as of right now I have had no problems with it at all. It's fast and easy to use. It's just the size I want. If it was even slightly bigger, it would feel unwieldy... But I should say that I have pretty big hands.. I feel like I a getting "flagship" performance at a mid-range price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Masterpiece

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with lots of features and great camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone with some minor flaws

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with no lagging and is the perfect size. There are some downsides to the phone, mainly that it capture dust rather fast in the usbc port which can affect charging. Also you have to be careful with which wireless charger you buy, some wireless chargers are incompatible and will only work for a short while before becoming useless.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Best value for a flagship phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried that this phone would be too big coming from the Pixel 5 but it fits in my hand fine and I am a fan of the thumb sensor. Another great Pixel phone with a wonderful camera and since I got this on prime day, the price point couldn't have been any better for a flagship phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    LUV IT!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LUV this cell phone. The camera continues to have STELLAR performance. I love the magic eraser too and the night sight is also exceptional. Google continues to work out the software bugs, other kinks, etc. No phone is absolutely perfect but this phone is VERY close!! Battery life is also terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Google Pixel

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this google pixel is have a very nice camera and good chipset

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera! Really quick, great screen. One complaint tho, when recording in 4k music got distorted, seems to be a know bug hopefully will be fixed soon, and the other one is that it overheats under sun, and is not very hot here in San Diego.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Amazing Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is better than advertised. The camera system does things I didnt believe it could. Device is very snappy, smooth scrolling and the 1440p screen punches above its weight class. The battery's adaptive charging system maintains the health of the battery and the drain on the device is very little

    I would recommend this to a friend