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Customer Ratings & Reviews

Your price for this item is $649.99
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Customer reviews

Rating 4 out of 5 stars with 113 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers often highlight the Pixel 6 Pro's incredible camera, with many praising its quality and ranking it as one of the best mobile cameras on the market. The phone's long battery life and competitive price are also well-received, with users appreciating the absence of bloatware and the clean operating system. However, some users have expressed concerns about the phone's tendency to overheat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-113 of 113 reviews
  • Rated 1 out of 5 stars

    Google owes me

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what you're getting the phone is worth the price however Google needs to make their screens durable. Like for a person who actually works, in an environment such as a kitchen.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We really appreciate your feedback, and we are sorry to hear that you are disappointed with your Pixel 6 Pro.

      If you are still experiencing these issues, we recommend contacting our 1:1 support for repair options. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    Not recommended

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor battery, heavy phone, camera gets stuck on zooming

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We really appreciate your feedback, and we are sorry to hear that you are having issues with your Pixel 6 Pro.

      We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.

      To fix battery drain issues, please visit: https://goo.gle/BatteryDrain

      If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Google's best attempt at a phone, but....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a Pixel 3a XL this was a great jump forward, but the battery life is sad. Many battery tests the standard Pixel 6 beats the Pro. This phone really needed a 5500mAh battery and then I would be 5 stars across the board. As it is you need to disable 5G and lower refresh to 60Hz to get it to last decent time even with light to moderate use. It is a solid phone as long as you know what you are getting into. Compared to the Pixel 6 the $300 premium gets you 120Hz display (eats battery) and a better camera (if you take a lot of telephoto shots then this is worth it) I sent this back and got the 6. Maybe the Pixel 7 will be what the Pixel 6 should have been.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 2 out of 5 stars

    Great camera, the rest sucks.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is awesome and takes the best pictures I've ever seen with a phone camera. Aaaand that is about the only good thing about it. Have had nothing but issues since purchase, crashes all the time, wont work with apps I had working flawless on my previous device, the new Android OS is honestly terrible especially compared to OnePlus/Samsung OS which is sadly much better. For some stupid reason they decided to put both the power button and the volume buttons on the same side of the phone so it's easy to turn off the phone when trying to volume up. Where I had 5g with my previous device, this one constantly struggles. The fingerprint scanner is terrible, even with turned up screen sensitivity it rarely works on first try. Basically, avoid this phone unless you simply want a $1k decent camera that can also occasionally work as a smartphone.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Spear123,

      We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

      For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 5 out of 5 stars

    Good phone, good transaction

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Pixel 6 Pro is terrific after a quite bad experience with a 6-month old Motorola. Best Buy purchase and delivery were smooth and accurate. No complaints here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A premium Pixel worthy of the competition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    48 hours in with the Pixel 6 Pro and so far its shown itself to be the best Pixel yet. Premium build quality that surprised me. The glass back can be a little slick so consider a case. Everything is running fast and smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Photos From Pixel 6 Pro.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone arrived on time and works perfectly. It is unlocked and had no problem connecting to T-Mobile's network. The cameras were a strong selling point. The night pictures are amazing. 5G works as expected, good signal. I would recommend this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone out!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not be disappointed with this phone! Very easy to cast your phone to any smart TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest Android phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, has all the bells and whistles! I had been planning to to buy one and then with the recent price drop it was no brainer. Love this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is awesome a little tricky activation but now that it is on I’m very happy with it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unrefined

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware of the phone itself seems fine, where it has problems is in the android operating system, its buggy and unrefined. Keyboard doesn't always pop up when trying to text, phone freezes with nothing on screen but the wall paper, some apps like Google maps cause bugs and screen glitches when trying to go from vertical to horizontal view. Sometimes the phone rings but no pop up who's calling. Software wise this phone feel like it's in beta and shouldn't be released as a finished product especially for the price I paid for it.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, We appreciate your feedback and are sorry to hear that you are having issues with your Pixel.

      To fix a Pixel that freezes or won't respond, please visit: http://goo.gle/freezingissues

      If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 2 out of 5 stars

    Is this an Iphone?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking forward to this phone, but after 2 days all I can say is what a waste. Can't connect to my work WIFI because I can't find skip the certificate verification. Got rid of the soft buttons, might as well be an Iphone.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Kigerwoods,

      We really appreciate your feedback, and we are sorry to hear that you are having issues with your new Pixel.

      If you continue to experience these issues, we recommend contacting our 1:1 support (From your phone click on Settings > Tips & support > Contact us). googlepixel

  • Rated 1 out of 5 stars

    Don't waste you money !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this CELL PHONE !!!!! I had it a month and it fell from a room partition 4 ft. to a thick shag carpet with a screen protector and a $40 dbrand case and the screen cracked from top left corner to bottom right corner. My old phone was a LG G4 and dropped it 3 or 4 times and it didn't crack the screen.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, We really appreciate your feedback, and are sorry to hear that you are disappointed with your Pixel.

      If you are still experiencing this issue, we recommend contacting our 1:1 support for repair options. (From your phone click on Settings > Tips & support > Contact us) googlepixel

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