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Customer Ratings & Reviews

Model:
GA03455-US
SKU:
6519940
Your price for this item is $899.00

Customer reviews

Rating 4.6 out of 5 stars with 1399 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pixel 7 Pro 128GB (Unlocked)'s camera quality, overall performance, and improved battery life. Many appreciate the processor speed, screen size, ease of use, and design. Some users have noted concerns regarding overheating and software issues. Overall, the phone is well-received for its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,399 reviews
  • Rated 1 out of 5 stars

    Disappointment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regret purchasing this phone. There's so many minor issues that just make this phone annoying to use. It runs hot, occasionally disconnects wifi, is noticeably/painfully slow, and the list goes on. Google should honestly be ashamed. But, it's not too late. A lot of these issues can be fixed through software updates, but until they do fix all of the issues, I'm leaving a 1 star.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, We appreciate your feedback, and are sorry to hear that you are disappointed with your Pixel 7 Pro. If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 2 out of 5 stars

    Falls short of previous Pixel models

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most part a good phone but blue tooth is wonky. I won't connect to more than about 2 things at a time. If you turn off the phone or turn off the blue tooth it loses the pairing to the car and you have re-pair the phone. Never have been able to get it to pair with Garmin watch. Never had any of these problems with older Pixel 3axl or 4a. If I had to do it again I would go with a different phone.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

      To fix Bluetooth problems on your Pixel, please visit: http://goo.gle/bluetoothissues

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it cause it was on sale. Upgrading from a note 8 and the difference is night and day. Good job google

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera at the Best very good clarity even with selfie camera colors are true and not enhanced, nice display

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Customer Service Ever.....

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone # 1 Wouldn’t register with my carrier or my computer. The regional salesperson said “This happens sometimes with the Pixel 7 Best Buy exchanged it for me. Phone # 2 Phone came down with the “black screen of death.” Yes, it’s a real thing. They ordered a new phone that was sent to me. I brought it in so that a tech could transfer all my information for me and I could turn in my old phone. Phone # 3 Phone came down with the black screen of death….again. So, I brought the phone into Best Buy, again, and through Google, the tech printed out information and a FedEx label with an RMA #. Google sent me a box to send it back to Google which I put the phone in and sent it to Google. Now Google can’t find my phone. They lost my $800 phone. No clue where it’s at. It's been three weeks. Just get a run around.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi John, We appreciate your feedback, and are sorry to hear that you are disappointed with your Pixel 7 Pro.

      If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Pixel 7 Pro

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as expected, the camera quality is decent but the battery doesn't last very long

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Ankur,

      We really appreciate your feedback, and we are sorry to hear that you are having an issue with your Pixel 7 Pro.

      We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.

      To fix battery drain issues, please visit: https://goo.gle/BatteryDrain

      If you continue to experience this issue, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this phone for a few weeks and still learning it. So far I love it. The camera is amazing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy this phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is horrible -- with light use -- and it gets hot after a couple minutes. Had the camera open for about 3 minutes and l got a message that it was too hot & the flash was disabled. Screen is not impressive unless you crank the brightness way up... which makes the battery life that much worse. Obviously Google knew about all this before they started this phone and they signed off on selling an expensive phone with serious shortcomings.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Robert,

      We appreciate your feedback and are sorry to hear that you are having issues with your Pixel 7 Pro.

      For help with keeping your Pixel phone from feeling too warm or hot, please visit: http://goo.gle/3qK62VS

      If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good from Google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google this phone better from previous release.good camera.build quality.finger print need to improve

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best phone around

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is OK . The main issue for me is that overheats while recording videos and works slow.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 7 Pro.

      For help with keeping your Pixel phone from feeling too warm or hot, please visit: http://goo.gle/3qK62VS

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    Good device but very bad experience with trade-in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device performs good but getting HOT WHILE CHARGING. I don't know this charging issue will cause any problem in feature. SCREEN clarity is so good I like it. BATTERY hmmm... ok. CAMERA while zooming from 1x to 5x it is not smooth, so it is average. You may find more reviews about product but won't find review about trade-in experience. I added open box to cart. In the estimator tool when I estimated my Google Pixel 6 the estimation tool showed $480. Few days back when I reviewed my receipt the value of trade-in device was showing as $230 which $250 less. I visited two stores to know details about it but they asked me to contact online support because I purchased product online. After couple of chat and voice call I got answer. Because I purchased open box I was given trade-in value $230 and not the promotion value $480. This is very bad, Because online trade-in estimation tool showed value $480 I purchased the device. The system knows that I am doing trade-in against open box so it should show $230 not $480. This is not my mistake. Now I am still contacting bestbuy to resolve my problem. Have an idea to go for consumer complaint. My recommendation regarding trade-in with bestbuy do it in store not online. In store this kind of issue you will know right away and you can decide what to do. Online trade-in some time you have to suffer a lot and you man end losing your $'s. BE CAREFUL.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Anan, We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.

      For help with keeping your Pixel phone from feeling too warm or hot, please visit: http://goo.gle/3qK62VS

      If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 5 out of 5 stars

    Love this phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge Pixel fan so we have owned a few and love the polish feel of the software with hardware.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this phone for a month now and already had a problem where my home page froze, had to restart it to fix it. A little disappointing honestly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Pixel! Sleep routine is cool! Getting the watch and buds make a seamless experience:)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok was expecting more due to the price as I've never spent that much on a phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Yay Pixel!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this phone. Went from Iphone 12 mini to this and is ravinf about this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent camera, great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen quality. The cameras are really impressive. The telephoto is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is minblowded device with great offer from bestbuy .. Appericiate for your offer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product and store review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good phone with superb features .loved the service and help got on purchasing the phone at best buy .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Android

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It have everything you expect and more. Nothing like this in the android business

    I would recommend this to a friend