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Customer Ratings & Reviews

Model:
GA03455-US
SKU:
6519940
Your price for this item is $899.00

Customer reviews

Rating 4.6 out of 5 stars with 1399 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pixel 7 Pro 128GB (Unlocked)'s camera quality, overall performance, and improved battery life. Many appreciate the processor speed, screen size, ease of use, and design. Some users have noted concerns regarding overheating and software issues. Overall, the phone is well-received for its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,399 reviews
  • Rated 4 out of 5 stars

    Good phone but the camera freezes often

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm switching from my iPhone 12 and I am liking this pixel phone. The only complaint I can think of this is the camera is freezing often after taking pictures for 5 to 10 minutes. I haven't tested this phone in summer. I assume the phone might get warm and the camera might freeze.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy a Pixel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many issues. First - No "Back", "Home", "Open Apps" buttons. These were introduced long ago out of need, they have stayed due to usefulness. Incredibly tedious to operate a phone without them. Shockingly stupid choice, big step backwards. Now screen malfunctioning.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

      For help with a Pixel screen that is having issues, please visit: https://goo.gle/screenissues

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Google pixel 7 pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same day I got it I was setting up the phone it started to heating up and then it just turned off. and I couldn't Turn it on anymore

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

      To fix a Pixel phone that won't charge or turn on, please visit: http://goo.gle/powerissues

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    I hate this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is extremely overpriced for how subpar the hardware is. I'm not sure if I just have a defective device or not but switching between Wifi and 5G/LTE the phone loses network connectivity and requires turning airplane mode on to properly switch over and sometimes even restarting the device when the mobile data/wifi toggle spazzes out and turns itself on/off nonstop. My rooted Note 10+ gets better SOT than this phone too while being a few years old but the battery isn't terrible to me. Android 13 is awful though and I wish I could drop down to 11.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.

      For help with fixing network connection problems, please visit: http://goo.gle/3sYJmm8

      If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    Terrible Cellular and Wi-Fi signal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pixel 7 and Pixel 7 Pro both suffer from terrible cellular and Wi-Fi signal. Google was unable to fix the issues with software troubleshooting, so they wanted to issue a replacement, but it was a brand new device so I opted to return it to Best Buy instead. Best Buy charged a restocking fee for both devices when the issues were out if my control. I’d recommend buying your cellphones elsewhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    hardware malfunction not my fault happens two days

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My return period ended Feb 26 2023. Late night on Feb 28th, almost March 1st The phone screen started glitching very bad on a hardware level and i bet you they wont replace it! Didn't have it a full month and this happens, some times the screen wont even cut on, even on rebooting. I bought this phone out of emergency, im a semi truck driver and REALLY needed my phone then and there for communication. before this purchace I had the 7 pro 512 GB through verizon, it lasted me around 3 months before doing the exact same thing in the same way. What am i to do?!!

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi There,

      We appreciate your feedback, and are sorry to hear that you are disappointed with your Pixel 7 Pro.
      If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 2 out of 5 stars

    Battery Problems

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Google phones but the battery for this one didn't last for more than 4 hours

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We really appreciate your feedback, and we are sorry to hear that you are having an issue with your Pixel 7 pro.

      We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.

      To fix battery drain issues, please visit: https://goo.gle/BatteryDrain

      If you continue to experience this issue, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 2 out of 5 stars

    its all right and decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    miss my samsung note 20, the software its just better. my 4 year old phone was simply better and i would get better battery life then this new one. keeps disconnecting from the verizon network

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, We appreciate your feedback, and are sorry to hear that you are having issues with your new Pixel.

      If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and significant upgrade from the Pixel 6 pro. Only annoying feature is that the lock and volume buttons are moved from the 6 pro so I had to buy a new case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel 7 pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple phones, but 7 pro is nice quality and offers a bunch of quality of life features others do not. Just the call screening is very helpful in daily life.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Connectivity issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had all the Pixel phones. The pixel 7 pro since I purchased it had been having connectivity problems. I reach out to my provider and Google and the issue still on going. The phone connects for a few hours then there is no data.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Alfredo,

      We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

      For help with fixing network connection problems, please visit: http://goo.gle/3sYJmm8

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Pros mentioned:
    Battery life, Camera quality, Screen size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    great cameras, a great operating system, stylish

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone with a great camera, a lot of great features, and an easy transition process. I am new to the Google Pixel line and I was very impressed with how easy it was to transition. It was as simple as downloading an app, plugging the old and new phone together, and selecting what to transfer. It took maybe an hour to do but it can vary depending on what is being transferred. The design of this phone is really nice. I like the metal accent on the camera bump. The thin bezels and the cutout style front camera makes the front screen feel huge. The glass on the front and back is gorilla glass which is always good. I love that it has a USB-C port; it’s so universal. The fingerprint sensor under the screen is excellent and face unlock works well. Both have a really easy setup process. The UI was simple to use. I liked how customizable it was; the widgets are really cool. The display is really nice, it has really smooth motion and was super bright. I thought the battery performance was pretty decent and it had a really quick recharge too (Google says it can charge 50% in 30 minutes). Also, I think it is super cool that Google says they will support the phone for 5 years. The rear camera is awesome. I thought the pictures the camera produced looked very sharp. I would describe the color profile of the Pixel 7’s photos as realistic–I really liked it. I think the 50 megapixel sensor on the main camera and Google’s image stabilization makes a huge difference in photo quality. Plus it gives you the ability to get clearer photos using digital zoom. The pixel camera features are really cool. I especially thought the photo unblur technology was a super cool concept and worked really well. The ultrawide camera is great for capturing those really big shots and the front camera was really awesome for group selfies with its large field of view. The low light performance of all of these cameras is impressive. I loved using the android operating system. One thing that is really cool about Google-designed phones is that they get the “vanilla” version of android. Likewise, the hardware feels like it was designed to make the operating system work as optimally as possible. I was very impressed with Google Assistant. Google assistant really does feel like having an assistant—it can book dinner reservations for you and check in for your flights! I thought it seemed very advanced. Google assistant was very good at understanding what I was saying. Google’s artificial intelligence is great. I also really appreciate Google’s commitment to device security. Overall, I’d recommend this phone to anyone looking for great cameras, good battery life, a great operating system in a stylish form factor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Xmas Present

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my bf Xmas present along with the pixel watch. He is a huge tech nerd. He loves the pixel over the iphone due to its sophistication of simplicity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pixel 7 pro is a a great phone for all Android users and it's a great value compared to Samsung products. Having android without the cruft is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel 7 purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy set up and buying process. Best buy employee was unaware of google fi credit for purchasing a new pixel 7 but was helpful once asked.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Glitches

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trading it in after a year. Too many glitches, loose service too much.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Melissa,

      We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 7 Pro

      For help with fixing network connection problems, please visit: http://goo.gle/3sYJmm8

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Heating issue, wifi cutoff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi cut off, battery heating issues , finger scan not realiable while at night as it says no enough light.camera is nice .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst phone that I had have in my whole life for this price, the screen doesn't work very well, It Is turned off twice in the last week, I never leave reviews but now I think is necessary to let you know about this phone, very sad to had left my Samsung on trade in, but now is late...

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

      For help with a Pixel screen that is having issues, please visit: https://goo.gle/screenissues

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Crapballs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated this because the pictures were grainy and it started to overheat 2 minutes out of the box for no reason. Returned it

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

      For help with keeping your Pixel phone from feeling too warm or hot, please visit: http://goo.gle/3qK62VS

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Pass

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan, it has a lot of ads. I should have known since it is a Google phone after all

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there. Have a look at this article to manage your ad experience on your device:https://goo.gle/3DRBhrf googlepixel