Customer Ratings & Reviews

Was in need of a replacement phone for my Pixel 7 and found the 9 on sale at Best Buy. Great price and love the 9. A big fan of the Pixel and saw no need to move into the 10.

build quality is a huge step forward form the pixel 8 and also the battery life is amazing.

Excellent product. I'm so happy for the exceptional stay of this Open box phone. In other hand, this is the best phone, recommend 200% for people who don't care to play in a phone. The best Android experience ever and amazing photos and videos.

Works fast. Easy to switch between apps. Nice picture.

Good build quality. Complete new look for Pixel series. Very beautiful design.

Very reasonable phone. Good value for money. Relatively easy to operate, although it takes time to get used to its clean Android system.

Look my new phone. Haven't found anything I don't like about it yet.

My original intention was to replace my Samsung Galaxy S21 that was dying with the newest Galaxy available at a reasonable price. I was in a hurry and none of the stores in Austin Texas had any in stock and I need a phone the next day. My alternative was the Pixel 9, which I found at the Best Buy store in South Park Meadows in Austin. I bought the phone and set it up the night before going to Costa Rica. The setup went well and I was semi-functional when I boarded the plane. I continued my setup on the plane and luckily it worked extremely well during the entire trip. I am very pleased with the Pixel 9.

I bought this phone as a mother's day gift knowing it was mostly going to be used for photos and watching YouTube videos. It replaces an old Pixel 6 and it is a clear upgrade from that phone. The software is intuitive and easy to use. The photos remain top notch. The processing is fast and responsive and the battery life is good. It was on a great promotion that made it the best choice amongst the other competing flagships. Depending on the price and user preferences other phones might make more sense to you but if selfies and photos are your main use you can't go wrong with a pixel.

Love this switched from Samsung s22 and love the features. From someone who's used both iPhone and Samsung this is a good mutual ground.

Great product! Great pictures! My wife loves it and does not want to upgrade.

1. Outstanding Camera – Delivers sharp, vibrant photos with its 50 MP main and 48 MP ultrawide lenses, backed by smart AI features like Super Res Zoom. 2. Smart AI Features – Comes with the new Tensor G4 chip enabling advanced tools like “Add Me” and Gemini AI assistant for smarter user experience. 3. **Excellent Battery Life** – Lasts more than a full day with nearly 23 hours of video playback in tests. 4. **Bright and Smooth Display** – Features a 6.3" OLED screen with 120Hz refresh rate and peak brightness of 2,700 nits for great visibility. 5. **Long-Term Software Support** – Offers 7 years of Android updates, making it a future-proof choice for longevity.

Amazing phone, amazing touch screen, great reaction, straight response time, everything about the phone is amazing.And I had great customer service at best amazing.They helped a lot

Google's latest flagship base model is an awesome phone to use. Its faster than previous models and all the connectivity issues that plagued my pixel 8 are long gone with upgraded hardware, and the new styling kinda resembles iphone but honestly its better imo. Then there's Gemini ai. Think chatGPT built into your phone ready for whatever. There are even premium ai models for subscription for the more arduous tasks that the base ai can't handle. All in all the pixel 9 is a slam dunk compared to the 8 they definitely outdid themselves.

This is a fast, light phone with a beautiful display. I was worried it would be too small for me coming from a Pixel 6 pro, but I love the size and it fits a lot better in my pocket.

I have had Pixel 6 Pro, Pixel 7 Pro, and Pixel 8 Pro. This time I am trying a smaller one: Pixel 9. It is amazing. I love the finish and the smoothness of the phone. It solves the biggest overheating problem in Pixel 8. Overall, I would recommend the phone to any one who wants to try a real Pixel experience!

We love Pixel phones and they just keep getting better! The purchase and trade in process with Best Buy was easy. We are retired and less than tech savvy and the whole process was seamless.

I wish they had had the Pro or Pro XL version, but I am very pleased with the phone I received—perfect condition and working well.

I've had a number of pixel and Google phones. The nexus , moto x4 pixel 5 and the 5a, the pixel 7 and now the pixel 9. There have always been improvement along with problems. The 9 is the same. Brighter screen , no light flash on finger print sensor, no heating problems so far. What I feel are issues: as with the 7 there are parts of the screen that seem unresponsive at times. Maybe the phone is just to slow to respond. A continuing issue is the fingerprint reader is still unreliable which is very aggravating. They refuse to go back to capacitive reader which is extremely reliable. The face detector only works in well lit aeas, and you have to wake it to work. I have also found android to be buggy. Speech recognition is about as reliable as the fingerprint reader, which I use all the time when texting. Their best model five was the pixel 5 which was the last pixel before they started with their own processor. The battery life is good but the camera is about average for a phone these days. I've had enough of giving Google a chance and moving on to another brand. Possibly Apple. At least you get better performance for your money and the face recognition is top notch. To me pixel phones aren't worth the money anymore, and that you don't get any value in them when you go to trade them.

Google really knocked it out if the park this year with the Pixel 9 (I think with the 9 Pro, 9 Pro XL, and mostly with the 9 Pro Fold)! I got 2 of these Pixel 9s for my parents and only time will tell if they're great in the long term, but the feel in hand, general speed of the Tensor G4 in day to day use, and cameras make this a very compelling option for most people. The lack of a telephoto lens isn't too big of a deal for most, and I don't foresee it being so for my parents. I daily drive Android and iOS, and I've never been compelled to use the iPhone for anything over any Android phone I've owned short of shooting video. Google's flavor of Android (yes, they own it, but they still customize the heck out of it) is my personal favorite, and does without all of the Samsung redundant apps and over the top glitz (for instance). The only reason I'd say anyone should upgrade to the Pro or Pro XL models over the standard 9 is if you need more camera options ("pro controls"), demand the best screen specs, and plan to use on board AI features (RAM bump). The Pro Fold is a whole different story that only intense tech enthusiasts and those with oodles of cash should be looking into. Throw in the promotions Google was (and hopefully will again) running for trade in, especially for iPhones, and it's an easy sell!