Customer Ratings & Reviews

Pixel 9 is the perfect AI phone. Since AI is going to improve significantly int he future, this is the best entry level AI phone that you can get right now. If you have a couple of hundred dollars extra splurge for the Pro, else this is the way to go.

The Pixel 9 is a solid phone compared to past iterations. I’ve used a Pixel 4a and 5a in the past, and the Tensor chip is an improvement from those devices with their midrange chips. The screen looks good, and the software customization options of the Pixel’s version of Android are very impressive (coming from someone who mostly uses iOS/iPadOS devices. However, the hardware is always the issue with Pixels. I didn’t keep my Pixel 4a or 5a for very long because of hardware issues, and the story was the same on this Pixel 9. First, the chip: Google’s Tensor chips are underpowered compared to current Apple and Qualcomm chips. Some apps are noticeably slower to open. I don’t know if this is a Tensor issue or an Android problem (Again, I’m used to iPhones). Battery life is pretty good, but again it’s held back by Tensor. This phone has a huge battery, but battery life is held back by Tensor’s inefficiencies. Performance isn’t terrible, it’s actually pretty good, but some apps are a bit slow or become frozen and have to be quit. Google keeps going up on the price of Pixels, which now match the latest iPhones and Galaxy phones, but the chip still isn’t there. Second, the fingerprint scanner: it works well… without a screen protector. Depending on the brand of screen protector you choose, it will either work pretty well, not well, or not at all. Google obviously can’t control the design of everyone else’s screen protectors, but I (along with others) had to order a bunch of different brands of screen protectors to find one that works. The capacitive fingerprint sensor from the older Pixels worked great, but they had to remove those so they could have a glass back on the phone. Last, the adaptive brightness: it is absolutely atrocious. Search Google for “Pixel adaptive brightness” and you’ll see page after page of people complaining about the Pixel line’s auto brightness going back several years. It’s been a problem for years. It’s a big reason I ditched my 4a and 5a, and pretty much the sole reason I returned this Pixel 9. It changes the screen brightness in such a jarring way rather than gradually. For some reason it turns the brightness way down in a brightly lit room for no reason, then after a few seconds it turns it back up. And it continually does this. Help articles and forums all say to adjust it and the phone will learn your preferences. It never does though. Of all the iPhones and the couple of other Android phones I’ve ever used, Pixels are the only ones that can’t figure out screen brightness. I don’t know if it’s the ambient light sensors or the Pixel’s software, but it’s insane and inexcusable that Google can’t figure it out. The software of the phone is great. I like Google’s software, but the hardware is a letdown.

Great phone and good Features on it. It’s not as advanced as other android phones but holds it’s quality.

Its been an year and the display has gone bad. Otherwise it has been running very smoothly from my experience

Good phone. Seems good quality but lacks a lot of customization. Came over from having an iphone since 2007 hoping to get more features and customization. Instead I got less and all the games have tons of adds...

The customer service route was very helpful and explained everything about the phone. He did a good job of going over the warranty and extended warranty offers. I was very happy that he explained the model above mines in the model below mine so I knew exactly what I was getting. My experience there was very good.

Google Pixel 9 is amazing! The Google Pixel 9 is truly impressive. The sleek and modern design stands out, and it feels just right in your hand—comfortable and premium. The software experience is smooth and intuitive, making everything run fast and efficiently. But the real star here is the camera. It consistently delivers stunning, vibrant photos with amazing detail, even in low light. Whether you're into photography or just want a reliable phone for everyday use, the Pixel 9 is a perfect choice. It’s a great all-around device! Pixel is definitely a quality android at a decent price. Pixel 9 is no exception but I did prefer the rectangular and slim profile of my Pixel 6. The Pixel 9 is slightly smaller with rounded edges and thicker as well. Very minimalistic packaging.

Overall quality of phone is very good. For mid-range phone it has all the features that I need. Switched from a Moto phone so the learning curve was a little steep at first.

Amazing phone, amazing touch screen, great reaction, straight response time, everything about the phone is amazing.And I had great customer service at best amazing.They helped a lot

Good phone works great, I am very happy with it would only maybe suggest newest one over this one (pixel 10)

Would definitely buy again. It's an excellent phone.

Best build quality ever for an android phone. I really love this phone, i am used to using an iphone and really feel i wont miss the iphone after this phone.

Love my new Pixel 9. The whole ordering process was really easy. Received it in just a few days all sealed up.

Super clear display, camera is very very good, I just wish battery life was a little bit better. But to me that's not a big deal cuz I always have a charger next to me so take that to grain of salt.

Got it as a gift to mom. She likes the ease of usage and the photo quality.

Love this switched from Samsung s22 and love the features. From someone who's used both iPhone and Samsung this is a good mutual ground.

I've always loved the Pixel line. I've owned the 2,4,7,8 and now the 9. Battery is definitely the shortcoming of this phone. But the fast(ish) charging helps. Fingerprint scanner is amazing. Faster than apple touch ID. Way better than the Pixel 7 and 8. Camera is great. And the size and feel of the phone is very nice with and without a cass

Coming from Pixel 1, Pixel 3, 7A, this new Pixel 9 build is heavy. By its solid edges and camera bump I feel like it is a lot safer to handle and not losing grip, in the mean time it is just a lot heavier. It looks posh but heavier than I imagined

I’ve been using the Pixel 9 for 3 months now and I’m seriously impressed. The camera quality is outstanding, especially in low light — my photos have never looked better. The phone is super fast, smooth, and doesn’t overheat even with heavy use. Battery life easily lasts all day, and I love the clean Android experience. It feels premium in hand, and the AI features are genuinely helpful without being gimmicky.

I an a girl that lokes to keep her phone. I dont upgrade for the sake of doing so. when my one plus crapped out on me i panicked. I pove the camera and options on this phone. If i had one gripe it would he i had to search high and low, as well as pay full price just to het the colorway i wanted. If im payimg almost 1k for a phone its gonna be the colorway i choose! Also whats up with having to purchase the wall adapter also?