Customer Ratings & Reviews

I recently traded in my iPhone 12 at Best Buy for a Google Pixel and couldn't be happier with the deal I got! Not only did they offer a seamless trade-in process, but I also received $100 in coupons, making the entire experience even better. The staff was helpful, and the transaction was smooth. Highly recommend Best Buy for great deals and excellent customer service! Five stars!

My first ever pixel and I can't believe it took me this long to catch on! Multitasking is a breeze and battery stays charged all day long Way to much to say about this device

Love this phone! Took some time to get used to the features as I switched from iPhone. Back camera works great! Battery life is excellent with fast charging.

Great screen with excellent brightness. The cameras are truly amazing, the large sensor is truly game-changing, Build quality is on par with Samsung and Apple. However, the Tensor chip could be better, especially compared to the Snapdragon flagships, but in day-to-day tasks, there are no noticeable issues. In my opinion, it is better value for money than the Pro models.

I have had a few pixel phones over the years, but so far, this has been my favorite since the Pixel 5. I also have last year's Pixel 8. This year's Pixel 9 feels much nicer in the hand than the Pixel 8 does. I love the design of the Pixel 9 and in particular I love the rear back camera design. It finally feels like Google has made a phone that has a great build quality that is as nice as the current generation iPhone and Samsung offerings. The Pixel 9 phone moves up to their Tensor G4 processor.The battery life is much improved over the Pixel 8. The Pixel 9 does not get hot like my Pixel 8 did even under fair heavy use of the camera. The Pixel 9 has a 4700 mAh battery, supports fast charging and wireless charging. I finally feel like I am getting a full day of battery life on a full charge. I used an older pixel charger that came with my previous pixel, but it still charged fairly fast. I was also able to wireless charge with an Anker wireless standing charger even with a silicone case on the phone. The Pixel 9 also now supports WiFi 7 and Bluetooth 5.3. I only have a WiFi 6E router in my home and max out my 500mbps home internet bandwidth on it. The display on this phone is fantastic. It looks great and is really bright, I mean really bright, totally usable in daylight. Video looks great, and the display has VRR (Variable Refresh Rate) 60hz or 120hz. YouTube and Netflix content looks great. This year the Pixel 9 has changed its fingerprint sensor from the previous year, and while it is definitely better I do not feel that it is as good as fingerprint readers where the sensor was located on the back of the device. I continue to get missed presses now and then, especially after washing my hands, but that being said, it is MUCH BETTER than the Pixel 8, which had a pretty bad fingerprint sensor. The cameras on the phone are all very good, I especially love the macro focus on the rear camera. Speaking of cameras, the single most impressive thing this phone can do is a new AI feature called “Add Me”. Add Me lets you take a photo of a group and then you can ask one of your other party to take a photo of you at the same general angle. The phone then shows you the previous photo and lines it up with the new person in frame as a preview of what the new photo will look like. AI basically then combines both photos together into a new AI composited one. For the most part, when this works, it works very well and it can be hard to discern that it was not shot that way naturally. I think this will keep getting better as time goes on and machine learning (AI) gets better. I am someone that mostly travels alone with my wife so there are always moments where it is either her in the photo alone, or vice-versa. I wouldn’t take every photo this way, but this is something I will definitely use quite a bit. With the newly designed Weather app, AI is used to summarize the weather for the day for you. I guess the Gemini AI is combining multiple weather reports up and averaging them out? Much like last year's Pixel 8, this year's Pixel 9 will have 7 years of software support. I do hope that Google keeps this promise going forward. Gemini Live is similar to the previous Google Assistant except it will talk back to you conversationally. You can set up the voice from several different voices and they all sound very natural. When asking Gemini Live questions, you can keep talking back and forth with it like a conversation, including things like suggestions on any topic you might want. For example, you can ask it for ideas for a party, and later ask what kind of food you might want to have, and how old your guests might be, etc. It surprised me as to how useful this would turn out to be. Overall, I think this is a great phone for the money. It is very fast for everything I use it for and the cameras are fantastic. Everything is very snappy in the operating system. Moving in and out of apps is a breeze. I especially like the design and feel of the phone.

This time google has brought such a refreshing spec and design. The cherry on top is the 7 years of software updates. Pixel 9 is so comfortable to use and hold, and the battery is excellent so far. Display has improved and camera is top class just as always. This is definitely staying with me for a long time. I have been using iPhone for the past 6 years and this will be my buddy phone for tinkering.

Google's Pixel 9 continues to impress with its exceptional camera performance. The AI-powered features, like Magic Eraser and Real Tone, ensure stunning photos in any lighting condition. The Tensor G3 chip provides smooth performance, and the design is sleek and comfortable. While the battery life could be slightly better, the Pixel 9's overall package makes it a compelling choice for those who prioritize photography and a clean Android experience.

Nice phone, great camera and super easy to set up from a previous model Pixel.

Pixel 9 is a high end phone, runs pretty smoothly, bit camera may not like a pro.

Awesome phone with great battery and good AI based features

The software is probably one of the best versions of android. The battery life is pretty good(i'm coming from a pixel 8 pro). The only drawback for me is the screen size. It's 6.3 and i really wish it was 6.5

I am excited to have purchased a Google Pixel 9 from Best Buy. I truly appreciate Best Buy for offering great prices and, overall, the best deals. That’s why I prefer to stick with Best Buy for my purchases.

I love this pixel! It's the best one that I've owned yet and I've been buying them since the 6. I believe it's light. It's sleek. It's very very pretty. The screen is beautiful. Pictures are just gorgeous. I couldn't go wrong with any other phone.

The Pixel 9 feels and looks like a premium smartphone, complete with a great camera, tons of software to play with, and hardware that performs.

Phone is nice, its easy to use. Trasfer of data was quick

The camera is definitely the best in any phone right now, the user experience is amazing. Battery is good too, but cannot last more than a day.

I got my phone in great deal within 24 hours great service by best buy

Pixel phones used to be high quality, used to be. After 8 months the phone stopped working. Turns out the camera bar became loose during standard use and condensation seeped in causing water damage. Google support says since the phone shows water damage the warranty is void. KEEP IN MIND THIS IS AN IPX68 rated device, meaning it has been certified for half-hour water submersion.

The Google Pixel 9 (128GB, Porcelain) is sleek, fast, and packed with smart AI features. The cameras are excellent—especially with Magic Editor and Best Take—and the bright 120 Hz OLED screen is gorgeous indoors and outdoors. Battery easily lasts all day, and the 7 years of updates make it feel future-proof. I do wish it had a telephoto lens and faster charging, but overall, it’s a stylish, powerful phone that’s a joy to use.

This item was not delivered, picture attached with empty package, and package still on fed-ex truck where I refused shipment.