Customer Ratings & Reviews

I came from an iPhone 11. Wanted an upgrade but wanted to edit the apple ecosystem and silly high prices. So glad I did. I love this thing!

1. Outstanding Camera – Delivers sharp, vibrant photos with its 50 MP main and 48 MP ultrawide lenses, backed by smart AI features like Super Res Zoom. 2. Smart AI Features – Comes with the new Tensor G4 chip enabling advanced tools like “Add Me” and Gemini AI assistant for smarter user experience. 3. **Excellent Battery Life** – Lasts more than a full day with nearly 23 hours of video playback in tests. 4. **Bright and Smooth Display** – Features a 6.3" OLED screen with 120Hz refresh rate and peak brightness of 2,700 nits for great visibility. 5. **Long-Term Software Support** – Offers 7 years of Android updates, making it a future-proof choice for longevity.

Very reasonable phone. Good value for money. Relatively easy to operate, although it takes time to get used to its clean Android system.

Google really knocked it out if the park this year with the Pixel 9 (I think with the 9 Pro, 9 Pro XL, and mostly with the 9 Pro Fold)! I got 2 of these Pixel 9s for my parents and only time will tell if they're great in the long term, but the feel in hand, general speed of the Tensor G4 in day to day use, and cameras make this a very compelling option for most people. The lack of a telephoto lens isn't too big of a deal for most, and I don't foresee it being so for my parents. I daily drive Android and iOS, and I've never been compelled to use the iPhone for anything over any Android phone I've owned short of shooting video. Google's flavor of Android (yes, they own it, but they still customize the heck out of it) is my personal favorite, and does without all of the Samsung redundant apps and over the top glitz (for instance). The only reason I'd say anyone should upgrade to the Pro or Pro XL models over the standard 9 is if you need more camera options ("pro controls"), demand the best screen specs, and plan to use on board AI features (RAM bump). The Pro Fold is a whole different story that only intense tech enthusiasts and those with oodles of cash should be looking into. Throw in the promotions Google was (and hopefully will again) running for trade in, especially for iPhones, and it's an easy sell!

Runs very smooth. No hick up with using it. Picture quality is great.

Look my new phone. Haven't found anything I don't like about it yet.

Great phone for the money. Offers everything I need then some. Great purchasing experience at Best buy, knowledgeable staff, and easy transaction. Even put the new screen protector on for me.

This is a fast, light phone with a beautiful display. I was worried it would be too small for me coming from a Pixel 6 pro, but I love the size and it fits a lot better in my pocket.

Excellent product. I'm so happy for the exceptional stay of this Open box phone. In other hand, this is the best phone, recommend 200% for people who don't care to play in a phone. The best Android experience ever and amazing photos and videos.

We love Pixel phones and they just keep getting better! The purchase and trade in process with Best Buy was easy. We are retired and less than tech savvy and the whole process was seamless.

Google's latest flagship base model is an awesome phone to use. Its faster than previous models and all the connectivity issues that plagued my pixel 8 are long gone with upgraded hardware, and the new styling kinda resembles iphone but honestly its better imo. Then there's Gemini ai. Think chatGPT built into your phone ready for whatever. There are even premium ai models for subscription for the more arduous tasks that the base ai can't handle. All in all the pixel 9 is a slam dunk compared to the 8 they definitely outdid themselves.

Great phone and good Features on it. It’s not as advanced as other android phones but holds it’s quality.

Great product! Great pictures! My wife loves it and does not want to upgrade.

Got it as a gift to mom. She likes the ease of usage and the photo quality.

Was in need of a replacement phone for my Pixel 7 and found the 9 on sale at Best Buy. Great price and love the 9. A big fan of the Pixel and saw no need to move into the 10.

So much feature in photography. Slick design to handle.

I've had a number of pixel and Google phones. The nexus , moto x4 pixel 5 and the 5a, the pixel 7 and now the pixel 9. There have always been improvement along with problems. The 9 is the same. Brighter screen , no light flash on finger print sensor, no heating problems so far. What I feel are issues: as with the 7 there are parts of the screen that seem unresponsive at times. Maybe the phone is just to slow to respond. A continuing issue is the fingerprint reader is still unreliable which is very aggravating. They refuse to go back to capacitive reader which is extremely reliable. The face detector only works in well lit aeas, and you have to wake it to work. I have also found android to be buggy. Speech recognition is about as reliable as the fingerprint reader, which I use all the time when texting. Their best model five was the pixel 5 which was the last pixel before they started with their own processor. The battery life is good but the camera is about average for a phone these days. I've had enough of giving Google a chance and moving on to another brand. Possibly Apple. At least you get better performance for your money and the face recognition is top notch. To me pixel phones aren't worth the money anymore, and that you don't get any value in them when you go to trade them.

The Google Pixel 9 excels in several key areas, with its camera quality standing out as a major highlight. Has some great AI and photography features, the Pixel 9 captures stunning images that match those of higher-end cameras. The details, color accuracy, and low-light performance are particularly impressive, making it a top choice for anyone look to take great photos with ease. Additionally, the device benefits from a clean and streamlined Android experience, with Google’s regular updates ensuring that it remains secure and up-to-date versus other brands that take forever for security updates. However, one drawback of the Pixel 9 is its limited customization options. Unlike some other Android phones that allow extensive personalization of the user interface, the Pixel 9’s software experience is more rigid. While this may appeal to users who prefer simplicity and consistency, those who enjoy tailoring their device's appearance and functionality to their specific preferences might find it less flexible. However, you can still install launchers to customize the experience but does make it an additional step in making it your own.

Good phone works great, I am very happy with it would only maybe suggest newest one over this one (pixel 10)

The phone arrived on time and perfect. The order process was smooth and fast. Great price offered only by BestBuy,