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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 113 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the Pixel 9 256GB (Unlocked), frequently praising its excellent camera quality, impressive battery life, and smooth performance. Many appreciate the phone's design and the ample storage space offered by the 256GB model. There are no significant negative customer comments reported. Overall, the feedback suggests a highly positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 114 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My new phone is great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was just as described and is working well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone, with really good price. I like the camera and how the phone feels in my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pixel 9 pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my favorite cell i have had. Literally every feature you need. The camera is absolutely amazing!!! I live this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it in an offer. Camera is good and like the google assistant options available in different languages.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The phone that thinks he can…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. Coming from a OnePlus 12 and a iPhone 16 Pro this phone has so many intuitive features. I love the automatic song recognition and the speech to text is great. Because of the processor I do notice that it bogs down a little when I am doing anything intense but it happens only once in a great while. I wish the processor was in the league of the snapdragon but I’ll take what I can get for the Pixel software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great phone so far and really looking forward to the extra years of support for Android

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pixel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing. Camera quality OMG I love it Must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Unlocked Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older Samsung. It was a little painful since Samsung is proprietary in their notes, passwords, etc. I love the phone. Great reception and integration with Google apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality daily driver.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone. Good camera. Would HIGHLY recommend getting a case immediately - the camera bump especially makes it snag-prone. I recommend dbrand as their case has built in magnets and accounts for the camera bump nicely. If you can swing the extra to get the 9 pro or 9xl, the specs are better, but if you can only afford the 9, would still recommend for a very vanilla android experience out of the box with no nonsense apps preinstalled

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Not for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device isn’t ideal for those who frequently make video calls, as it lacks the processing power to handle multitasking smoothly. During video calls, the frame rate often drops to conserve resources. GPS can be unreliable at times, occasionally giving incorrect directions through maps. On the bright side, the camera quality is impressive, and the operating system is refreshingly simple. The swipe gestures, in particular, make navigation feel smooth and intuitive.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, We really appreciate your feedback, and we are sorry to hear that you are disappointed with your Pixel 9. If you are still experiencing this issue, we recommend contacting our 1:1 support for assistance. You can contact us by visiting our Pixel Phone Help Center and selecting "Contact Us" at the bottom of the page or from your phone click on Settings > Tips & support > Contact us. googlepixel

  • Rated 5 out of 5 stars

    great offer on sale

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. I am so grateful it was on sale, such a great price for the 256 GB. It was a great upgrade from my pixel 6.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pixal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good. I love the camera and prize is alos good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone, Who This? Lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! No issues so far. Love the camera features. Gemini is pretty cool too. Seamless sync with my new Pixel 3 watch as well. I am satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4th Pixel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Pixel phones - this is my 4th one (2, 4a, 7, 9). Don't enjoy the price as much but that's why I jumped on Best Buy's trade in promo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box might be worth the risk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up open box, been using it for three months. Fair condition since it was missing cable, otherwise phone is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel on every moments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love pixel and pixel loves you back. Photos and video quality for stunning. Best to buy pixel is at bestbuy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Phone - Disappointing Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a side by side comparison between my Pixel 7 and my Pixel 9 when I first unboxed it and I have to wonder where is the upgrade? Surprisingly photos in both low and high lighting are near identical. The Pixel 9 photos have a warmer tint and reduced sharpness but otherwise the camera in real world use hasn't been noticeably upgraded. The UI is the same as they both run the same version of Android and they are both equally responsive. The fingerprint reader on the 9 is noticeably improved and there are a few AI gimmicks thrown in. If your phone is 5+ years old this is probably a good choice for an upgrade on sale under $600 otherwise you should wait for more noticeable hardware improvements.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pick that phone before and got here a good price. Delivery was pretty fast. I'm happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Overall good for regular usage.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good for regular usage. Compact phone. Camera is good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I am a fan of Google Pixel and it has been a nice upgrade for me. The feel in my hand, the new features, the photo quality. I am enjoying this phone and hope that it improves my productionl personally and professionally.

    I would recommend this to a friend
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