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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 225 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the Pixel 9 Pro 256GB (Unlocked), particularly praising its exceptional camera quality, impressive battery life, and smooth performance. Many appreciate the phone's size and elegant design, while others highlight the helpful AI features and user-friendly interface. The ample storage is also a plus for some users. Overall, the positive feedback points to a well-received device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 225 reviews
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this phone. Quick, responsive, and takes amazing photos. The AI enchantment on photos is also really good, adjusts the settings to make photos look perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works and Have Had No Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the Pixel 9 Pro 256gb 2 months now and have had no issues. Transferring data from a Pixel 7 was super easy. Easily transferred my eSim from Visable to the Pixel 9 Pro, Phone got a bit warm installing all the apps on the phone but really no issues. Just updated to Android 16 and have had no issue in the last week since update. It's a keeper. Picked up at the store, super easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A worthy upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Pixel 7 for the additional memory and camera features. It doesn't disappoint. The video and picture features make capturing family events, and astronomy fun. The migration from my old phone was extremely easy, as it moved my apps and settings perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Excellent android phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a Pixel that feels like a premium phone. No issues with speed or phone heating up. Battery life after about 7 months is getting worse though, not sure whether it is an android 16 beta issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast pickup, premium phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Pixel 9 Pro from Best Buy and had a great experience. The in-store pickup was smooth and fast—I got the phone on the next day I placed the order. The Pixel 9 Pro feels very premium in hand, the display is stunning, and the performance has been excellent so far. Everything runs smoothly, the camera is top-notch, and the battery life is solid. Really happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with great features. As a former iPhone user, I was hesitant to make the switch but after 2 weeks with the phone I would never go back. The camera is also amazing, 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth it ! Used trade in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone love it .got it open box and best buy has in amazing condition

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smartphone is crazy, the camera is unbelievable, 10/10

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phones are here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pixel 9 was easy to set up and works well enough. Some of the apps lack features I'm used to. I understand why it doesn't have a memory card, but I think that's a failure. The audio during calls sounds natural.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pick the Pixel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best smart phone I've ever used. Switched from Apple and have found a new place to stay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great decision moving to Pixel from Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone switched from iPhone to Android after 3 years. The speaker quality is the only issue other than that Pixel rocks over iPhone. The camera features like Add me are the best ones that I liked most in Pixel 9 Pro. Pixel AI features like 1 year Gemini access for free is a big value add.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Handy phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really good device. I got delivered even before the scheduled time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone at the best price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the near perfect phone we can have in the family. Takes great photos. We treaded our old phone in the Black Friday offer and got the best value from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Google Pixel 9 Pro. Good camera better storage. It a 10/10 phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pixel forever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticably improved camera. Love the pink color. Slightly too slippery of a back for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect phone exists

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Pixel ever created! This is my third Pixel phone and it's just perfect

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great pics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone! I wanted good pictures and that's what I have :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my pixel 9 Pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switch from a Galaxy 22 ultra the Google pixel 9 Pro. Carrying around a large phone for the past 2 and 1/2 years was getting on my nerves so I went something smaller. I've been using the Google pixel 9 pro for about 3 months now. Battery life is extraordinary. Prepared to the Galaxy 22 ultra. I can go all day streaming music and still have 65% battery life left over, on a 8-hour shift. The camera quality at at at night has fantastic quality and clarity. I am very happy that I switch from Samsung to Google.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    google pixel 9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone......................................................

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    very good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the best processor for a phone in this range price but the build quality is pretty good the ai incorporation are very good, and the camera is awesome.

    I would recommend this to a friend
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