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Customer Ratings & Reviews

Your price for this item is $298.99
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The comparable value price is $1,199.00

Customer reviews

Rating 4.7 out of 5 stars with 183 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the Pixel 9 Pro XL 256GB's excellent camera quality and impressive battery life. Many also praise its smooth performance and attractive design, along with the positive user experience of its software and vibrant display. However, some users noted that the device can get warm and that the price point may be high for some consumers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 183 reviews
  • Rated 5 out of 5 stars

    Fulfillment of needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy , fast , strong , attractive shape and pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase and excellent customer service by the Best Buy in store team. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone with overall good features. Must have daily phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google Pixel 9 Pro XL

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone, but you cannot hear very well out of it when using the phone itself. I can only hear if I put everyone on speaker phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the Line Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smartphone with everything you need to get you through a day. I personally recommend the Google Pixel 9Pro XL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my pixel

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my pixel, it’s a bit larger than my previous pixel, but love it regardless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality android phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone but the way bestbuy not allowing me to get a new lower price after buying it a few days is a let down

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone to reenter into Android.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved to Android after years it's just okay. Sticking until apple comes up with best foldable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome daily driver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this phone covers everything you would need in terms of a daily driver. I really think Google hit it out of the park with Pixel 9 Pro XL.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A basic phone with AI inside.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good upgrade from my old Pixel 7. I wish Google would experiment more with their hardware though. A touch pad on the back of the phone for easy opening notification shade/ shortcuts... A dedicated camera button... I miss squeeze to open assistant...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a good job packaging this item. Online purchase with in-store pickup went flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liked the AI call receiver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the AI baaed call receiver to handle any scams while in meetings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it its alot better then the samsung s21 ultra 5g that i had i will never go back to the samsung phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice &great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality good fast open app love this phone i have Samsung ultra 24 both good phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel Pro XL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was smooth and easy. Love the phone and the process was simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best store

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and excellent service came on time and very very well packaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the pixel 9. I did wind up returning the phone, but the case was great on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it as a gift for my husband. he likes a lot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best Google phone ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Google phone lover and this is the best phone I had they fixed few issues from the previous version and got this for a promotional deal so why not

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Its 2025 and we still have slow phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its hot. All the time, the weaknesses of the tensor G4 chip are apparent the moment you do anything and the phone has to use all its power. Holding this smoledeeing brick while playing angey birds was a wowfully unpleasant experience

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 9 Pro XL.

      For help with keeping your Pixel phone from feeling too warm or hot, please visit: http://goo.gle/3qK62VS

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us). googlepixel