Customer Ratings & Reviews
- Model:
- GA03202-US
- SKU:
- 6512112
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, battery life, comfort, and fit of the Pixel Buds Pro. They appreciate the ANC and transparency mode, as well as the compatibility with Pixel phones and Google Assistant. However, some customers have expressed concerns about the volume, touch controls, and design of the earbuds.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fit
Not Good Enough
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These really are nothing to write home about. I returned mine. The software features are great, namely integrated Google assistant with notification readoff. The fit is good not great. The reason I returned them was because they were worse than my Galaxy Buds Pro Gen 1. The wind isolation and noise cancellation were extremely subpar, and that's why they went back!
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Etechtalk, thank you for sharing your review on Pixel Buds Pro. We're sorry to hear that your experience with the device didn't meet your expectations and that you had to return it. Your feedback here helps us in understanding better what our customers' preferences are with the products we offer. If you're willing to give the Pixel Buds Pro another try in the future, we recommend that you reach out to our support team so we can help improve the overall performance of your device. You can contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp
Great noise cancelling.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love them. Bought them as a gift for someone else, and after trying them, I'm buying them for myself now.
I would recommend this to a friendLike them
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience so far. Love the volume touch control on the bud
I would recommend this to a friendDropped ball
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pre-ordered the day they allowed prep-orders and didnt get until 4 days after release. Even had ro argue with BB CS who wanted to change the shipping date to 8/12.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello there, thank you for sharing your review. We're sorry to learn that your Pixel Buds Pro was not delivered to you on time even after pre-ordering the device with the retailer. This is not the initial impression we want you to have. Please reach out to the retailer so they can address this issue for you. If you need further assistance with your Pixel Buds Pro or have additional questions please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried for pixel 7 the noise canceling is not upto the mark
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Veena. Thank you for sharing your feedback on the new Pixel Buds Pro. We're sorry to hear that the Active Noise Cancellation feature didn't meet your expectations.
Your Pixel Buds come with medium eartips pre-attached and include small and large ear tips to ensure a better fit. Since ears are unique, your left ear may differ from your right ear. We recommend trying different sizes for each ear to find the best fit. A tight seal provides better sound and isolation, even when using the Transparency mode. If you are not getting the audio quality you expect, try using the bigger eartips. To swap eartips, simply pull the attached eartip off and press the other eartip onto the earbud until you feel a light snap. Gently pull on the eartip to ensure it is properly attached.
If you have any other support needs or questions regarding the Pixel Buds Pro, don't hesitate to reach out to our support team for further assistance by visiting this link: https://support.google.com/googlepixelbuds/gethelp
Build quality and fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t fit in my left ear. Material quality cheap
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello Ms1232, Thanks for posting your concerns about your Pixel Buds Pro when it comes to the quality of the materials and the fit in your ear. Please know that aside from the pre-attached medium eartips, it also comes with small and large ear tips so that you can improve your fit. Ears are unique so your left ear may be different from your right ear. We recommend trying different sizes for each ear to find the best fit. If you still feel any discomfort with the fit, we advise that you remove the Pixel Buds Pro from your ear and reach out to our support specialists so we can help you with finding a better resolution. You can contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp
Google does software, not hardware
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google does software, not hardware. I have had issues with the buds easily falling out. I have tried all 3 sizes with different combinations to no avail. The software experience is great but the design fails.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Josh, thanks for posting your feedback on your Pixel Buds Pro and we're sorry to hear that your experience with the fit of the device has been less than ideal. Your feedback here helps us understand our customers better and rest assured that we'll relay this to the right team for future improvements for the device. If you have additional concerns or need further assistance with your Pixel Buds Pro, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp
- Pros mentioned:Battery life, Comfort, Fit
Earbuds!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds! They are comfortable, stay in place. And keep a good charge
I would recommend this to a friend - Pros mentioned:Connectivity
Sound Great But ANC is Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the new EQ. I can them to sound exactly how I want. They aren't the most comfortable earbuds I've owned but they aren't the worst. I can only do a couple hours before they are fatiguing. I appreciate the small carrying case. I like that they have wireless charging. They look nice. But the ANC is terrible. I have earbuds that cost 1/4 the price and have way better ANC. It feels like ANC from 2 or 3 generations ago where it only cuts out really low consistent frequencies. You will hear everything else perfectly. Zero dampening of office chatter. My $60 eaebuds do it so Google does not get a pass here. If you dont care about ANC, it's a good buy. But if ANC is important, it's a good bye. Especially for $200.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Stocklone, we appreciate you for sharing your review on Pixel Buds Pro. We're sorry to learn that your experience with the Active Noise Cancellation didn't meet your experience. Your feedback here is appreciated and rest assured that we'll relay this to the right team for potential improvements we may provide in the future. If you're willing, we'd recommend that you reach out to our support specialists so we can help improve the overall performance of your Pixel Buds Pro. You can contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp
Very low quality for this price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Below-average headphones: they do not hold firmly inside the ear, keep coming out if I move. A few times, they just randomly disconnect from one device that I was listening to and connect to another that is not active. This is super annoying. I wish BestBuy allowed to return purchases after 15 days. Would definitely return it.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, user261446. Thanks for sharing your concern with us on your Pixel Buds Pro. We're sorry to hear that the device disconnects abruptly and keeps on coming out when you move. We understand how frustrating this experience may have been for you. It's important to us that we provide you with the best help possible and identify the cause of these issues you’re experiencing with your device. Please reach out to our support specialists so we can provide you with troubleshooting steps that may improve the overall performance of your device. You can contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp
