Customer Ratings & Reviews

I like the new look it help with me things with my treatment that im going thru

Upgraded my pixel 3 to the 4 and I love it. Don't think twice just get it

The size is perfect to read and improve the battery life

Great and friendly staff, very quick and easy purchase

Love this watch it is amazing I recommend it to everyone

Fitbit addition is great, just needs some fine tuning. Gets better with each update.

I've had 3 pixels watches and there is no need to upgrade to the 3. Gemini does not work with passcodes security devices. So your garage door and front door device still needs Google Assistant. Battery life the same, unless you let it dim. Badically it was tweak to seem better, stay with the 2.

Stop working and will not turn on anymore had to send it back and now they are replacing it with a refurbished watch that's not fair when I bought it new

Loved the watch, was taken care of, but stopped charging randomly.

the battery drains very fast and fitbit keeps calculating the calories burnt even when it is ideal and we are sleeping. there is no accuracy in the calories burnt and gives a misleading data.

This was the worst experience I've had with bestbuy. I bought a used "excellent condition" watch. When it arrived, it had clearly not been deactivated by its previous owner. I took it to the geek squad who said they could not unlock it but if I went to customer service, they would exchange it for a new one. Customer service said they would exchange it, but then tried to charge me the difference. When I objected and explained the situation, they again said they could exchange it, but it would cost me the difference. They even tried to convince me that I was getting the new watch at a discount because I was only paying the difference, not the full price. This of course was stupid because I would be paying full price, just in two difference installments and after a lot of wasted time. I ended up just returning it and making a complaint with corporate customer service. They assumed me they would look into it and send me an email within 48hrs explaining their findings. There was no email. There were no findings. I'm sure the pixel watch 4 is great. I wouldn't know. I am quite sure, however, that Best Buy is terrible when it comes to ensuring satisfied customers.

Review of the watch (google pixel watch) and the company (google)- Purchased this as a Christmas gift for my wife. She wore it for 1 day and a rash developed on her wrist. After researching this she found that there are people this has happened to. Contacted google to see if anything can be done to replace the band. 2 days of talking to googles customer non-support, several emails where they are asking for pics of things totally unrelated to the band or its issue- what difference does it make to send pics of the charging cord, etc. they are refusing to offer anything, but all we wanted was to know what the options are for a different band. Google is well aware of this issue but still offer nothing. She is going to sell her watch, phone and computer that are all google products and move to an iPhone, watch and computer. We will also be getting rid of Google fiber

First off, I am an avid smartwatch collector, mostly of the Samsung variety. I just like the platform and functionality but I could not resist this beauty. The Pixel watch 4 is very sleek looking, fits well on the wrist and has been a pleasure to use, even if it uses the Wear OS. Since it is the straight OS, it took me a day or two to get used to it but since I have, I have to say, I really enjoy this watch. It tracks your steps and fitness through the fitbit app, has multiple faces and customizations to play with and excellent battery life (3+ days so far). It is very comfortable and the screen is nice and sharp. Colors are excellent, vibration is strong and notifications seem to come through a little faster than my other daily watch. The band, while functional, is not my favorite and I will probably change it out. It is easily attached and removed, but pretty comfortable. Using the small version, I found it to fit perfectly. The charger, on the other hand, is a magnetic proprietary charger, meaning I could not use my aftermarket stand charger, which is a half star off but, since we can not do that, this watch still remains a 5 star. It has survived my pool, chicken pecks, dogs, and daily wear and tear for 2 weeks and looks brand new. Excellent watch!

Overall good experience but there are some glitches here and there, alarm sync, notifications etc...

This Pixel 4 watch, advertised for sleep tracking is absolutely horrible at it. The watch after 10 days of tracking does not show actual sleep patterns just tries to say good sleep all the time. Even when I was clearly awake on the phone talking with someone at midnight and 530 am the watch tried to say I was in deep sleep during those times with a heart rate that never fluctuates at night at all basically a flat line from the time I turned on the night mode to turning it off in the morning. If you are looking to track your sleep consider a different smart watch.

On my 2nd PS4. Had to exchange because the first PW4 couldn't last more than 48 hours without a factory reset, I had uninstall/reinstall apps just to get them to work. I get a replacement, and the replacement watch broke in less than 12 hours. I barely had the new one set up! Definitely returning; whoever is giving this watch any positive reviews is gaslighting themselves. For my first smart watch ever, it has definitely made me NEVER want another "smart watch" again.

As an owner of a Pixel Watch 2 (41mm), I was eager to get my hands on the Pixel Watch 4 (45mm) with promised, improved battery life. The battery life is rated by Google to be "up to 40 hours" and I believe I am getting somewhere in the neighborhood of 30-32 hours. The watch does offer a "fast charge" of 50% in 15 minutes, or 80% in 25. Essentially, shower time becomes watch charging time! My settings are: - Bluetooth ON (paired with Pixel 9 Pro) - Wi-fi OFF - Brightness 1+Adaptive - Screen timeout 15 sec - Tilt/Touch to wake (not always on) - Vibration ON, sound OFF - Bedtime mode ON (after 11p) - Location ON COMFORT: I find the watch to be very comfortable and lightweight. The band is comfortable with the straps tucking away so that they don't snag on anything. The watch fits well under a dress shirt with buttoned sleeves. DISPLAY: I like the brightness and clarity of the display on the 45mm watch. I find it crisper than the 41mm Pixel 2 I was used to. I really like the curved edge of the watch, but...I would like to put a screen protector over it as I managed to crack the screen of my Pixel 2 early on. Unfortunately, finding a decently rated protective film for Pixel watches is difficult as most products are poorly rated, with "bubbling" issues and "curved edge of the Pixel limiting the effectiveness of the screen protectors." NAVIGATION: Using the crown as a push button to activate the list of apps, and to scroll up and down, is MUCH BETTER than some other watches (i.e. the Samsung Ultra 7) that have a functionless crown and rely on swiping the tiny screen. FEATURES: The SOS feature is nice, although I hope I never need it...and I am not 100% sure I will remember to "press the crown 5 times, then hold the screen for 3 seconds" if I am in panic mode. It is nice that I can opt to default SOS to call emergency services OR to call a trusted contact such as a spouse or relative. AI integration is, well, it is what it is. "Hey Google" is nice to use and I use it a few times a week on my phone...just not sure I need AI on a watch. This watch has upgraded GPS antennas vs. my Pixel 2 watch--which was always at odds with my phone and my wife's Samsung watch when we would go on walks. It will be interesting to see if the phone and watch are in better GPS agreement moving forward. The fitness app is solid, to the degree you can trust any fitness app. I do like the ease of which you can get readings and record your activities. Same with the SLEEP analysis. Very cool charts and details but I have no way to verify the accuracy of the sleep data. Loss of pulse detection and crash/fall detection are nice, new-to-me safety features I have turned on. SpO2 (oxygen levels in blood) readings are something that I like to look at randomly and can provide important data for people with conditions like sleep apnea. Lastly, lots of watch faces to choose from. All are fun and useful. CONS: Only a few, starting with "I am perplexed as to why setting an alarm on my phone doesn't also ring my watch like it used to." I am sure I have to toggle a setting somewhere but with a watch that has SO MANY FEATURES, finding the right setting (on the watch screen) to do some of the simple stuff can be challenging. Another SERIOUS disappointment for me is that this watch will NOT use a Pixel 2 or Pixel 3 watch charger. Instead, the watch is "side mounted" for charging. I guess this is so it can function as a "clock" on your nightstand while charging. Sadly, I now have to buy another charger so that I have one for travel and one for home. Overall, this watch is a winner! I do wish someone would create a practical 7-day charge, thin smart watch but the Pixel 4 watch is a huge improvement to its predecessors.

Pixel watch 4 is a great place to jump into the android watch ecosystem. First off this will not work with an apple iPhone, so if you don't have an android phone don't bother. Pairing the watch with my pixel 9a phone was simple enough by following the directions on the screen. The band it comes with was sufficient to get started but lots of options out there. Battery life is decent I can get about two days of wear on it before I need to charge it, but the charger is shining star. It lets you charge it in a sort of dock mode which is handy and it charges very fast, 40 minutes from dead to full charge is pretty impressive. Customization on the watch was great, I found some premade watch faces on the google play store that fit what I was looking for or you can spend the time to make your own. The touch screen works well with no complaints. I like the ability to see all my notifications, and health information at a quick glance. If you are trying to move from the apple ecosystem to android I will say nothing feels closer to an apple watch than this pixel watch from google. Sleep tracking is excellent and I don't feel like I even notice I have it on most of the time. All the health tracking is done through the fitbit app, and I feel like it does a stand up job at it. It even is smart enough to detect the activity I'm doing and ask to confirm the activity type and length. Overall very happy with the watch and all it brings to the table, would recommend.

The Pixel 4 watch would get a raving review if Best Buy was actually a reputable store. This is absolutely the worst experience dealing with Best Buy. I placed the order almost a month ago and I'm still waiting on the product, Best Buy does not care about customer satisfaction.

i returned item was not what i wanted, i was told it would work with my google phone and it is just a glorified fit bit, always have to have phone nearby, and cant answer calls on it like my samsung watch does