Customer Ratings & Reviews

I don’t know why I didn’t get the code even though my email is correct.Can you give my a reply?

Purchase the gift card and it immediately showed up in my order history as ready to redeem. I copy requested information and price redeem from Best buy order history, but after being sent to the page to redeem, I continuously got an incorrect information error. The gift card was not ready to be able to redeemed, though it was said to be in my order history. My account is now locked and I cannot redeem the card......... Seems like you need to wait for an email even though order history says otherwise............. It amazes me how poor some of these processes are......

It has been almost 24 hours, i still cant redeem my gift cards, ive been trying to be patient, but its getting very irritating. I spent 35$ dollars and cant even access it.

I bought the $10 google play digital card just to get the free 3 months of youtube premium but its been over 24 hours and still no code sent to me,

Don't buy anything there and don't waste your money and time ,it's the worst buy not best buy they mistaken name of the store. They know how to take money but never sent orders pretending that they don't know how to fix their problems, pathetic

Terrible place to buy an egift card... Bought a Google pay gift card to save me some time on going to the store. It would have been quicker to go to the store. So now I have spent money on a product and all I get is " order received! We'll let you know when it's ready" no timeline, no era, no one to ask for help. Glad they're not in the food industry I guess. Never again

Why should I have to wait two days or longer for a freaking code???? I will never purchase another Google Play gift card from Best Buy again.. I purchased a $50 one it through within seconds needed additional funds to make my online purchase.. the sale will end before BEST BUY gets around to doing there job! I can't even cancel because they keep my money for 10 days . RIDICULOUS to say the least!!! NEVER AGAIN!!

DO NOT BUY THESE FROM BEST BUY! Look at the QA section, you can see its rampant not just me Wish i had noticed that! Waiting a full day and still no emailed code. Absolutely inexcusable. Best Buy should be unvestigated for fraud imo.

DO NOT BUY THESE FROM BEST BUY! Look at the QA section, you can see its rampant not just me Wish i had noticed that! Waiting a full day and still no emailed code. Absolutely inexcusable. Best Buy should be unvestigated for fraud imo.

Been waiting over 12 hours for my gift cards. Still waiting as i write this review. Reached out to customer support and was told it can take 24 to 48 hours to receive my code. I would of been better off buying the gift card in store smh.

Google play is amazing to use Bestbuy is the best store

The website says immediate delivery, but upon ordering it does not email immediate. Order if you have a few days before you receive your digital gift card

Went through hoops trying to get my gift card. Talked to a rep online, then two separate reps on the phone only to be told to "be patient," "stop inquiring," and "that it is processing." I've never had to wait 24-48 hours for a digital redemption. Never purchasing a digital card from Best Buy again. Lesson learned.

Havent recieved the card within 2 hours- there are definitely faster websites to buy digital cards

I been waiting for like hours for code to send. And its still not sent yet to my email.

I purchased my card yesterday in the morning and I still have not received it. Amazon or GameStop is a better choice because I don't even know if my card is ever going to show up in my email or on text or anything. I've received zilch as far as help. Best Buy has fallen far from what they used to be.

I've been waiting for my digital Google $100 card for over 5 hours, this is just horrible. I dont care for the Sirius, YouTube and what the other thing is. I just eant my code for my card.

Bought a code as a Birthday gift and after following instructions the given no card was found and eventually was lock out of account. I thought making an online purchase would be smarter with the gift card scam, but boy was I wrong.

I've been waiting hours for my email with the codes for three play cards. Have not received any of them yet. Would have been easier to step into the store and buy physical cards if I had known they wouldn't be fulfilled right away. Quick to take the payment but hours to deliver.

I've been waiting hours for my email with the codes for three play cards. Have not received any of them yet. Would have been easier to step into the store and buy physical cards if I had known they wouldn't be fulfilled right away. Quick to take the payment but hours to deliver.