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Customer Ratings & Reviews

Your price for this item is $109.99
The comparable value price is $229.00

Customer reviews

Rating 4 out of 5 stars with 61 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers express satisfaction with the Refurbished Pixel Buds Pro 2, highlighting the excellent sound quality, comfortable fit, and long battery life. Users also appreciate the lightweight design. However, a few customers have reported occasional connectivity issues with audio dropping in one of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 61 reviews
  • Pros mentioned:
    Fit, Sound quality, Weight

    Rated 5 out of 5 stars

    Huge Improvement on First generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. I upgraded from Pixel Buds Pro and it was definitely an upgrade! These are lighter, stay put better, and the sound quality is better. I also love the feature where I can ping any piece of the set (case and both earbuds) if I lose them. The previous generation only allowed you to ping the earbuds when they were out of the case, which didn't help when I lost the case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It's good, but might be better.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never used Google products before. As I assume this headphone is competitor of air pods pro 2. The sounds is good, but sometimes wearing headphones uncomfortable for ears. My personal opinion if you wanna buy a new pixel phone, this one is acceptable.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Azazed. While we’re glad you’re enjoying the sound on the Pixel Buds Pro 2, we hear your concerns regarding the fit. Here’s some tips to make them more comfortable:

      1. Try different sized ear tips to find the best fit: Ears are unique so your left ear may be different from your right ear.
      2. Try memory foam eartips: If you’re not getting a perfect fit with our silicone eartips, memory foam eartips might be worth a try.

      Don’t hesitate to reach out to us here: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    It does what it says on the tin.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, good battery, almost invisible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They didn't remove the first owner's user access b

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sold it as supposedly new and at the last minute it wasn't, but it even came stained and extra of that, it wasn't even reset or the previous owner's information deleted, terrible for them to sell Things not verified to be completely okay or released

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these soooo much! And the refurbished label shouldn't worry you in any way! They were perfect! Box was the only thing where you could see any wear on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very tiny and premium quality sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its my first experience with google, but i love it desing, smallest bud and good quality best than expected is very recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Lots to love, but glaring bugs for a 2nd gen item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my Pixel Buds Series A, and this is a huge upgrade in most ways. The audio is better, spatial audio is neat (although good sources of audio that can take advantage is limited; not the headphones fault), I like the EQ options, and I frequently switch between noise cancelation and transparency modes, both of which work well. However, nearly every time I listen to audio books, watch videos, or use it to listen to audio from my phone, one or the other bud randomly drops audio. Usually taking the bud out and putting it back in fixes it, but sometimes I have to do that two or three times before it works, and sometimes the only way to fix it is to put the bud back in the case and pull it back out. Every time I do this, my audio is paused, and I am almost always multi-tasking (such a making dinner, cleaning, etc.), which interrupts the work that I am doing. All of these make them difficult to recommend. I am hoping that my problems can be solved by Google (I was outside of the return window, otherwise I would have just exchanged at Best Buy), and if that is the case, I'll come back and update my review. I really want to love these headphones, but the bugs are making it hard to do so.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, zebraboy6. While we're happy you’re enjoying the audio quality and new features on the Pixel Buds Pro 2, we understand your concerns about your earbuds losing connection. A quick reset will normally solve most connection issues — here’s how:

      1. Go to your device’s Bluetooth settings and forget Google Pixel Buds.
      2.Plug the charging case into a power source using a USB-C® cable.
      3. Make sure the Pixel Buds are seated within the charging case and leave the charging case open.
      4. Press and hold the pairing button on the back of the case for 30 seconds.
      5. When the earbuds status light stops bouncing, let go of the pairing button.
      6. Check the earbuds status lights.

      If this doesn’t resolve the problem, please reach out to us and we can investigate further: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Buyer Beware on BB refurb products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased knowing these were refurbished but expected them to be "refurbished". product did not come with ear tips which are essential to using the product. When I contacted BB I was told they don't guarantee refurb products will come good as new, I could return and buy new or they would be happy to send me a link so I could order ear tips from their site. Thanks, no thanks....ordered the ear tips from Amazon for $5 no shipping. Other than BB service the quality of the product is excellent. I had some issues connecting it to find home on my pixel but after a couple attempts I got them to work. that actually was my biggest issue is I have lost one of my set of buds from my last two so the find device was pretty important.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, CLC2025. While we’re glad you eventually got your Pixel Buds Pro 2 to your liking, we’re sorry your experience wasn’t the best. We’re always available to help with any questions or concerns you may have about the device — don’t hesitate to reach out to us here: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Pros mentioned:
    Comfort, Sound quality, Weight
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Wanted to hate them. Couldnt, they are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google nailed it. Audio quality is good, not a bassy and murky as some other brands. The fit is perfect, tight seal but comfortable. Super light and can lay on side with no pain. Constantly only pairs one side but easy enough fix just annoying

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Pixel Buds Pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable in ear. The key is to find the right ear tip size for maximum comfort. The battery life has been great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    6 Month Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Pixel Buds Pro 2 – Six Months In After half a year of use, the Google Pixel Buds Pro 2 continue to impress. Their rich, balanced sound delivers deep bass and crisp vocals, while active noise cancellation (ANC) keeps distractions out. Spatial audio further enhances immersion, making everything from music to movies feel more dynamic. Comfort is another standout feature. The ergonomic design and soft ear tips ensure a secure yet gentle fit, perfect for long listening sessions without discomfort. With adaptive ANC, strong battery life, and seamless Google integration, these earbuds remain a top-tier choice for anyone seeking premium wireless audio.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Good buds transparency and noise cancelling aside

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buds but I can't get consistent sound from the noise cancelling and transparency modes (-2 stars). It gives a weird overly conpressed, low quality audio sound at times when in these modes. At first I thought it was the attempted head tracking, but after turning that setting off, it was the same, sporadic overly compressed, low quality audio, so I keep those modes off. With them off, it sounds great. I love the fit. I hadn't used any of the features with Gemini etc, so I can't speak to that, but if you need earbuds with a solid in-ear fit and willing to sacrifice sound quality in noise cancellation and transparency modes, grab a pair.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for reaching out on your Pixel Buds Pro 2, Ellis. While we’re happy you're enjoying the sound quality and the fit, we hear your concerns regarding problems with noise cancelling and transparency mode — which is out of the ordinary. We’d be happy to investigate and get your earbuds sounding perfect for you. Reach out to us here: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect earbuds for my Pixel 9 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit sceptical when I was buying it as it is refurbished. But I don't have any issues so far. These buds work as they should, and they sound awesome. I had the version before thus one, and the changes they have made with these are spot on. They fit and stay on very well. Overall excellent earbuds, perfectly work with my Pixel 9 Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones in the game!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is phenomenal. The fact that I don't have to turn off noise cancelling mode or take noe headphone out when someone is talking to me with the transparency mode is really cool!! Definitely the best headphones I've ever owned! I'd give them 10/10 if I could I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Quality but Won't Stay in Ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like: The controls are great. Much more intuitive than my last ear buds. The sound is awesome. Music on these is just amazing. Noise Canceling if very good. As good an any I've tried including the AirPods. What I don't like: When they are not perfectly in your ear, they make a popping sound when you do anything active like jogging. They do not fit in your ear well. Seen many people complain about this and it's true. They will randomly fall out and it's a real pain... in fact, it's a deal breaker and I would return them if I could (kept them too long for return window).

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, TomW. While we're happy you’re enjoying the audio quality and noise cancelling on the Pixel Buds Pro 2, we hear your concerns regarding the fit. Here are a couple of solutions to keep your earbuds snug:

      1. Try different sized ear tips to find the best fit: Ears are unique so your left ear may be different from your right ear.
      2. Try memory foam eartips: If you’re not getting a perfect fit with our silicone eartips, memory foam eartips might be worth a try.

      We’re just a click away if you need us: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds fit and stay in my ears much better than the original version. I gave 4 stars instead of 5 because they don't have conversation detection.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Another great Pixel product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. I have the google pixel 9 and the pixel watch 3 so ofcourse I had to get the pixel buds 2. I love the pixel product line! Sounds is great, fit is great and call quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I like the A series of Google buds better for ear fatigue, but sound quality is premium.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very Good but With an Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds have very good quality but I do have trouble keeping them in my ears. But besides that they are very good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I like the noise cancelling and transparency modes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds are great, feel nice, and sound wonderful.

    I would recommend this to a friend
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