Customer Ratings & Reviews
- Model:
- GSRF GA05762-US
- SKU:
- 6605237
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Refurbished Pixel Buds Pro 2, highlighting the excellent sound quality, comfortable fit, and long battery life. Users also appreciate the lightweight design. However, a few customers have reported occasional connectivity issues with audio dropping in one of the earbuds.
This summary was generated by AI based on customer reviews.
Best Buy does not know what "refurbished" means.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How can this be "refurbished" if it was obviously never even tested nor brought up to original equipment manufacturer standards? It shipped without the medium ear tips that normally come pre-installed, without which there is no way to use this product. According to their own employees, this was instead an apparently open box item that was repackaged and sent out fraudulently as "refurbished" while failing outright to warm on their site of any release from reliability. This was a lie, it cost me time AND money, since these were meant for an income producing contract. Needless to say, this is the very last purchase I will ever make from Best Buy in person or especially online. They cannot be believed, as they lack all credibility nor any understanding for their customers.
No, I would not recommend this to a friendGreat earbuds at a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds came in great condition with all original eartip sizes! Clean and restored. No original box but that's to be expected.
I would recommend this to a friendNot Google Pixel Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a few months the left earbud does not work consistently. The buds do not always connect with blue tooth devices. I am a Google Pixel loyalist having the watch and phone, but I do not recommend these earbuds.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there. We’re sorry to hear you’ve had connection issues on the Pixel Buds Pro 2 — we get this can be frustrating. Normally, a quick reset can resolve these problems — here’s how:
1. Go to your device’s Bluetooth settings and forget the device.
2. Plug the charging case into a power source using a USB-C cable.
3. Make sure the earbuds are seated within the charging case and leave the charging case open.
4. Press and hold the pairing button on the back of the case for 30 seconds.
5. When the earbuds status light stops bouncing, let go of the pairing button.
6. Check the earbuds status lights.
Don’t hesitate to reach out to us: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC
Google pixel earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent I love them. I use them every night before bed and when I just wanna listen to music.
I would recommend this to a friendGreat But Doesn't Stay in Ears
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ear buds but they keep falling out of my ears. Buds fall on the ground and get dirty.
I would recommend this to a friendWorks perfectly with one minor issue setting up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. Got mine refurbished but came clean and functional. The only issue was that I had to "reset" the buds manually so I could wipe the previous user and I could then get it to my devices.
I would recommend this to a friendGreat sound great buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect if you have a pixel phone, and the ability to use gemni live hands-free makes them one of the more useful buds on market!
I would recommend this to a friendGoogle tech at a great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work great and I got them at a great price. I think google has some great technology.
I would recommend this to a friendPurchase that saved my marriage!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just love these for my husband. We don't hear each other unless we want. :-)
I would recommend this to a friendScammed twice!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order the pixel buds pro 2 refurbished got the box from a delivery driver opened the box immediately no earbuds but there was a wall charger i was on a chat with a best buy agent for over 1 hr she was extremely helpful got another pair shipped out immediately!then the next day i was checking tracking when it was cancelled! again on a chat for over 1 hr just to be told the back team cancelled it because i received my delivery lol !so as im chatting i get switched to a different agent here we go again this one tells me they will get another sent out but i wouldn't get them until Saturday but i am going out of town i asked for faster shipping as they were checking i get switched yet again finally i just want a refund i have waisted not only money but my time !!!!!they should have had me go to a local store and just get a pair from the store for all the inconvenience!!i still dont have a refund!!i forgot i had to pay the shipper to tape the return box with the wall charger in it !!
No, I would not recommend this to a friendPerfect!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time, completely clean and intact. Fantastic buy!
I would recommend this to a friendPixel buds pro 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work really well! They're super light weight. They fit perfectly in my ears. The battery lasts awesome bud!
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i think these are some of the best headphones on the market currently.
I would recommend this to a friendWorks great no issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My boyfriend is very happy with this purchase. They work perfectly with no issues with his pixel. The best deal!
No, I would not recommend this to a friend- Pros mentioned:Sound quality
The microphone doesnr work well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nobody can losten to me and its really hard to send q record ...it sounds good but the micropohne it no working well.. other cheaper options are better
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, RonaldM. While we’re glad you’re enjoying the sound quality of the Pixel Buds Pro 2, we hear your concerns regarding mic quality. If you are in a noisy environment, Transparency mode may interfere with your mic output quality since it uses one of the microphones to let you hear your surroundings. Try changing ANC modes to improve your call quality.
If you still need support, don’t hesitate to reach out to us here: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC
Horrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything seems fine, however when talking on the phone, the person I’m talking to can’t understand what I’m saying. Refurbished are no good.
No, I would not recommend this to a friendDon't expected value for money from refurbished
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Becareful with refurbished products Refurbished products offer great value and often come with warranties. Careful examination is essential before purchasing any refurbished item. Look for any cosmetic imperfections and ensure all functionality is as expected. Remember to check the return policy in case the product doesn't meet your needs. Smart shoppers can find incredible deals by considering refurbished options.
No, I would not recommend this to a friendGreat buds but
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buds. But lost 2 medium eartips and 1 small eartip. I try to contact customer services but no send eartips to me option. So I have to ruturn it and buy another one. Hope is a good decision.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, Sammy. Glad to know you’re enjoying your Pixel Buds Pro 2. That said, sorry to hear about losing the eartips. We’re just a click away if you need any support: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC
Quality control needed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a refurbished google pixel bud pro 2 but was sent the earlier version (pixel bud pro). The package is pixel bud pro 2 but the content was pixel bud pro. Do better Bestbuy
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, James. Thanks for bringing this to our attention. We recommend reaching out to the retailer so they may be able to resolve this issue and get you the proper device.
Rip off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received Google Pixel A series instead and had to return them as I paid more than new A series cost new.
No, I would not recommend this to a friend
