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Customer Ratings & Reviews

Your price for this item is $129.99
The comparable value price is $229.00

Customer reviews

Rating 4 out of 5 stars with 62 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers express satisfaction with the Refurbished Pixel Buds Pro 2, highlighting the excellent sound quality, comfortable fit, and long battery life. Users also appreciate the lightweight design. However, a few customers have reported occasional connectivity issues with audio dropping in one of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 62 reviews
  • Rated 4 out of 5 stars

    Very Good but With an Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds have very good quality but I do have trouble keeping them in my ears. But besides that they are very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refurbish product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look new and working great. I got scared from the previous reviews, but this is a good risk. Nice work!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy does not know what "refurbished" means.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can this be "refurbished" if it was obviously never even tested nor brought up to original equipment manufacturer standards? It shipped without the medium ear tips that normally come pre-installed, without which there is no way to use this product. According to their own employees, this was instead an apparently open box item that was repackaged and sent out fraudulently as "refurbished" while failing outright to warm on their site of any release from reliability. This was a lie, it cost me time AND money, since these were meant for an income producing contract. Needless to say, this is the very last purchase I will ever make from Best Buy in person or especially online. They cannot be believed, as they lack all credibility nor any understanding for their customers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds! They stay in your ear when working, especially going for long runs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buyer Beware Medium eartips not included

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for more than 50% off. Showed no signs of use and came in original packaging, but the Medium sized eartips (the default ones) were not included! This is not a problem for me because I don't use that size but if you need the medium eartip you will need to purchase a separate replacement!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great But Doesn't Stay in Ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds but they keep falling out of my ears. Buds fall on the ground and get dirty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google pixel earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I love them. I use them every night before bed and when I just wanna listen to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly with one minor issue setting up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Got mine refurbished but came clean and functional. The only issue was that I had to "reset" the buds manually so I could wipe the previous user and I could then get it to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great second generation product. I have the first generation and these are definitely a much smaller form factor and perform very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound great buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect if you have a pixel phone, and the ability to use gemni live hands-free makes them one of the more useful buds on market!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google tech at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and I got them at a great price. I think google has some great technology.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scammed twice!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order the pixel buds pro 2 refurbished got the box from a delivery driver opened the box immediately no earbuds but there was a wall charger i was on a chat with a best buy agent for over 1 hr she was extremely helpful got another pair shipped out immediately!then the next day i was checking tracking when it was cancelled! again on a chat for over 1 hr just to be told the back team cancelled it because i received my delivery lol !so as im chatting i get switched to a different agent here we go again this one tells me they will get another sent out but i wouldn't get them until Saturday but i am going out of town i asked for faster shipping as they were checking i get switched yet again finally i just want a refund i have waisted not only money but my time !!!!!they should have had me go to a local store and just get a pair from the store for all the inconvenience!!i still dont have a refund!!i forgot i had to pay the shipper to tape the return box with the wall charger in it !!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think these are some of the best headphones on the market currently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, completely clean and intact. Fantastic buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great no issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend is very happy with this purchase. They work perfectly with no issues with his pixel. The best deal!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    The microphone doesnr work well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nobody can losten to me and its really hard to send q record ...it sounds good but the micropohne it no working well.. other cheaper options are better

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, RonaldM. While we’re glad you’re enjoying the sound quality of the Pixel Buds Pro 2, we hear your concerns regarding mic quality. If you are in a noisy environment, Transparency mode may interfere with your mic output quality since it uses one of the microphones to let you hear your surroundings. Try changing ANC modes to improve your call quality.

      If you still need support, don’t hesitate to reach out to us here: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Rated 1 out of 5 stars

    Don't expected value for money from refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Becareful with refurbished products Refurbished products offer great value and often come with warranties. Careful examination is essential before purchasing any refurbished item. Look for any cosmetic imperfections and ensure all functionality is as expected. Remember to check the return policy in case the product doesn't meet your needs. Smart shoppers can find incredible deals by considering refurbished options.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems fine, however when talking on the phone, the person I’m talking to can’t understand what I’m saying. Refurbished are no good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great buds but

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds. But lost 2 medium eartips and 1 small eartip. I try to contact customer services but no send eartips to me option. So I have to ruturn it and buy another one. Hope is a good decision.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quality control needed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a refurbished google pixel bud pro 2 but was sent the earlier version (pixel bud pro). The package is pixel bud pro 2 but the content was pixel bud pro. Do better Bestbuy

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, James. Thanks for bringing this to our attention. We recommend reaching out to the retailer so they may be able to resolve this issue and get you the proper device. madebygoogle

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