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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 609 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the HERO12 Black Action Camera, especially its outstanding video quality, ease of use, and overall performance. The improved battery life and excellent stabilization are also appreciated. Some customers have noted the camera can overheat, and others have pointed out the lack of GPS.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 609 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using an older Kodak HD camera, but it died recently, so it was time for an upgrade. This camera is a lot better overall, and the wireless integration seems like a nice feature, but I could not get my iPhone 15 to recognize it within the app. So far, I've just transferred the videos directly to my laptop, which is what I've done with the Kodak. I'm using it a car for when I'm driving on a track. The Image quality is really good, and field of view is more than what I got with the Kodak. The camera does a decent job of filtering out wind noise. I was hoping there'd be a way to integrate an external mic, but I haven't researched enough to see if that's possible. With the noise cancellation, I am beginning to wonder if it's even necessary. I ended up getting 60-70 minutes of battery life for video. I just hopped on the GoPro bandwagon, so I don't know if that's bad or good. The accessory pack is good, although the image shown is a little misleading. It seems to imply that you're getting a second battery. My kit did not include a battery (one came with the camera). That's when I read the Details of the listing, which doesn't list a battery, yet there it is in the photo (to the left of the Memory card adapter). I also can't remember if I got a memory card, because I ordered several of the same size and capacity as the one in this kit, they both arrived around the same time. Otherwise, all of the accessory brackets and such are decent, and necessary. If the GoPro package itself had an adapter to a standard camera mount, I might not have purchased the kit. The tripod is ok, but small, and I will probably make use of the Selfie Stick, if only to annoy other people around me. I'm not really complaining about the kit, and it's hard to argue against it, because it's a really good value for what you get. Who knows? Maybe I'll use it on a boat, and use the yellow float attachment, or maybe I'll attach it to my helmet at some point, and the accessory case is really good if you need to hold just the essentials for your trip, like a couple batteries and a charger, charging and transfer cables, and the mount pieces you need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    GoPro rocks

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Has many different modes that I have to get used to. Have taken it to the race track with me and snowboarding trips and the quality is amazing! Love that the app is easy to use so you can transfer media fairly easy. Very easy to just point and shoot. Love my GoPro!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Stabilization, Video quality

    Rated 5 out of 5 stars

    Latest GoPro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just works - Rock steady stabilization - Really good video quality in good lighting (5.3K videos) - Durable battery even in cold weather - Simple user interface

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Perfect for Adventures

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how compact and durable this GoPro is, perfect for capturing all my outdoor trips. The video quality is excellent, and the stabilization makes every shot smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great Action Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is amazing. It produces great quality video and it's really easy to use. The software license that comes with it also makes it very easy to organize clips in preparation for editing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for trips

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Small and looks good. Goes under water also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for Out-on-the-Field Business Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Go-Pro continues to deliver a device with the highest level of quality for a variety of unique photo-taking needs for my business.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great video

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took it to Iceland for a horseback trek. Worked great, got awesome footage. Only the beeping cab soook the horses so beware.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Action camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture on camera, like the size only thing that could be better is a power adapter on the charge/sync cable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a vacation to Hawaii and this was amazing. Took great pictures and videos. Great battery life. Was great under water.

    I would recommend this to a friend
  • Pros mentioned:
    Stabilization, Video quality

    Rated 5 out of 5 stars

    Great GoPro

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Records high quality videos and the stability correction feature is amazing and helps bring videos that are so clear even in the most difficult terrain

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best friend for funny

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This items is amazing. I bought this item for my brother. He uses every day with his motorcycle and as soon he is going to use with my nephew - I'm looking forward to it, today he has 2 months of life.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    The best one so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it now for almost 3 months and honestly the GoPro HERO12 Black Action Camera is a game-changer in the world of action photography. With its unparalleled image quality, cutting-edge features, and robust build, it empowers users to capture their adventures with unparalleled clarity and creativity. Whether you're a seasoned professional or an aspiring enthusiast, this camera is sure to inspire and elevate your storytelling capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    GoPro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this GoPro. We have had no issues with it. We just filmed some 4th of July fireworks with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best present for my dad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best go pro ever bought, my dad had the best gift present for him and I had my dad take the go pro on his trip to mexico and he had a best time there, he liked using the camera I had but sadly lost the battery cover on his trip so everything was okay when we got a new one the same day my dad is happy to go on more adventures in more cities and make content with his accessories too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was in perfect condition! Nothing negative to note, high quality and easy to use. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Stabilization, Video quality

    Rated 4 out of 5 stars

    GoPro Hero12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used multiple GoPros (5 Black and 11 Black) so I expect just as much out of this one with the reiliability I've had. Pros are that it still takes incredible quality videos with great stabilization, only con is the batteries just don't last long, especially in the heat, and I've had the battery that came with it die (won't hold a charge at all). I've purchased the other batteries already but still a bit frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution, easy to use. Fantastic features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes great videos and easy to use. The quality of the videos is great especially when traveling, highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Go Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, but it sucks that you have to get a go pro membership to edit videos… but that’s the life we live. For that reason I think I would look into something else.

    No, I would not recommend this to a friend
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