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Customer Ratings & Reviews

Your price for this item is $319.99
The comparable value price is $429.99

Customer reviews

Rating 4.7 out of 5 stars with 275 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the HERO13 Action Camera's remarkable video quality, long battery life, and ease of use. Many appreciate the improved stabilization and the return of the built-in GPS feature. However, some users report issues with the camera overheating, particularly during extended use at high settings. A few also mention challenges related to the software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 275 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Going Pro has never been easier

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the GoPro13. Super quick set up, the new battery definitely lasts longer than the previous battery and the new magnetic latch makes swapping out mounts super easy. I mainly use my GoPro for diving and snorkeling but the new lenses have me excited for my next off-road and camping adventures.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and was able to pick up within hours of ordering.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good gooood gooood gooood gooooooooood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for content

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality videos. My son uses this for his content creation and loves it. It’s easy to use and does its job well.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    hero 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice camera. great picture quality. would recommend to all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera at an even better deal with the open box from best buy, taken it on a couple hundred dives and it works great

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Gopro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a clear image! Great item! We use it on the motorcycle and it’s so easy

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    Better off with the Hero 12.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive owned the 8, 10, 11 and 12 hero black and they made a few changes that im not to crazy about, first was the foldable anchors at the botton of the camera. Its harder to open but looks earlier with the changes. The camera overheats extremely quickly on the highest setting that i had to lower it just so it wont shut off when it gets so hot. And within 1-2 weeks the battery cover would all of a sudden drop off as soon as you open it and would not hold on unless its locked and had to send it back for repairs. Personally i should have just bought another 12 for a second camera instead, cost just sbiut the same anyways.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Perfect for what I need

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great camera! I received it as a gift to use on my motorcycle rides. It was easy to set up and I love the touch screen and dual cameras. They are crisp and clear and just what I need to protect myself in the road (I was hit a few months ago on my bike)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoPro Hero13 - Excellent Choice for motorcycles

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the GoPro 13 and it has far exceeded my expectations. I followed the direction and updated it before using. After fully charging, updating and viewing several videos with the GoPro 13, I started baby steps in setting it up, but did it by the videos i watched. I purchased grip and extension so i could mount it on the motorcycle. The grip was awesome. Thought the motorcycle shake would make a bad video, but i was happily wrong... The stabilization on the camera was amazing. The colors were spot on. The batteries lasted a couple of hours ride before the camera died on me. For future rides I've already remedied that by purchasing the battery charging extension that i can plus into my onboard electrical system. This camera does what it says and more. For the price, it's an excellent buy and your videos will be..... amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is awesome! I upgraded from the Hero 11, downfall is that they changed the battery size. Thought id be able to use my old batteries to save some money, as the battery has not changed in the past few go pro models. Otherwise, im able to use other accessories with this. Great quality in pictures and videos!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my husband and he hasnt put it down yet he truly loves it

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    All weather recording beast!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it's far better than I had expected. I record mainly live concerts and with weather being unpredictable at times, I wanted to have something a little more weather friendly. I was blown away by the quality of the shots from such a small device. Why did I wait so long to try out GoPro?!?

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Heron 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pictures and videos. Easy to use. We all lleves this camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every upgrade to a newer generation is always a +

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect upgrade from the hero 9. can't wait for the weather to get warmer and try out all of the features. Upgraded resolution for videos is always a plus. Too excited to try them out. definitely recommend it if you're debating it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GoPro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was open boxing and was missing instruct I don’t need to be charged as well and had hair and was dirty inside with fingerprints and smudges on the lens and back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product availability, helpful staff on selecting the right camera for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    go pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    grandson loved it Bought it for a holiday gift Used it on vacation

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 2 out of 5 stars

    GoPro 13 hero

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GoPro is a well-built camera, but the only issue I have is that it’s terrible at capturing videos at night. Since I do a lot of nighttime photography, this is a dealbreaker for me. Ex. The photo on the left is a screenshot of the video taken on GoPro and the right is a screenshot of a video taken on my phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this go pro, it’s my first one I’ve ever had but I’m enjoying it. Not much a vlogger or anything but good to keep memories to look back on

    I would recommend this to a friend
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