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Customer Ratings & Reviews

Your price for this item is $379.99
The comparable value price is $479.99

Customer reviews

Rating 4.7 out of 5 stars with 546 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the HERO13 Black Action Camera Bundle for its overall performance and amazing video quality, with many finding it easy to use. The inclusion of accessories and strong stabilization are also appreciated. However, some customers have expressed concerns about the camera's short battery life and potential for overheating. A few customers reported connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 546 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    So great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is absolutely wonderful. I have wanted a gopro for a while and my father finally got me one and i couldn't be more excited. Everything about it is perfect. the video, quality, the wonderful packaging, and all the extra amenities that come along with it make it hard not to buy. 10/10 recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Included accessories

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband and he loved it… until we took it on vacation and it didn’t work. The carrier is great for travel and loved it came with the stick. The reason I gave a 4 star is because we contacted GoPro and they sent us a brand new one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy to learn how to handle. May need accessories

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    10/10 action camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the cam for paintball video quality was outstanding, easy to setup and use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Filming the Dreams

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my very first camera purchase excluding any on a phone. Stellar would be to simple. This device is a workhorse, and I have been using and performance testing it. I've filmed a few hours to the date of this post. Now for the brutal truth. I had to return my very first camera, because of a dead pixel, to the general public it may not be a big deal, but for a high value device it broke my heart. I needed to run to my fellow nerds to find a "safe space" to vent. We cried and they encouraged me to return the device because I HAD purchased Best Buy Device membership which allows, NOT TO USE INSURANCE, and get a replacement free of charge. Now with my second camera ever, I haven't worked it as much, though I'll post on social media about how it is performing hopefully no more dead pixels. FYI, Premium Cloud is a must. Premium+ Cloud sounds like a good service though I cannot afford it at this time. P.S.A. the device still earns 5 stars due to the service it has providing. People aren't perfect, so I won't be biased on ONE defective device...if a trend is spotted, then yes 4 stars or worse.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Latest Technology

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because it's a Christmas gift, I have tested it out yet. However, it's just what we're looking for in terms of quality & usefulness for our activities. Our prior action camera did not do a good job while SCUBA diving but we believe the GoPro will work great for that as well as for our other sports activities like skiing, mountain biking & off-roading.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Next-Level Action Camera – Incredible Quality & Fe

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the GoPro HERO13 for a few months now, and it’s hands down the best GoPro I’ve owned. The video quality is absolutely stunning—crisp 5.3K resolution, ultra-smooth stabilization, and better low-light performance than previous models. Whether I’m biking, hiking, or just capturing everyday moments, this camera delivers. The bundle was a great value—extra batteries, mounts, and the carrying case all came in handy. The new voice control is more responsive, and I love the front-facing screen for vlogging and selfies. Battery life is decent, especially with the Enduro batteries, though I’d still recommend carrying extras for longer shoots. Also, the mobile app has improved—transferring clips is way easier now. If you’re into action sports, travel vlogging, or just want a rugged all-around camera, the HERO13 is a fantastic upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Stabilization, Video quality

    Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright, diving back into the GoPro’s stabilization, design, and new lens, the rugged build and top-notch HyperSmooth stabilization make it a dream for capturing smooth action shots. The new lens mods boost creative options, though the cost is high. Perfect for adventurers and creators needing durable, versatile gear!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Super fast and extremely great quality!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my very first Go Pro and I must say it is a very great camera. I purchased for a hiking/mountain trip I recently took and I am amazed at the quality of the camera. I bought it with the intention of lowering the use of my phone and having more memories be recorded for longer and there are no regrets. This camera will be used for the rest of my trips, no matter where I go. As an outdoor person, it is a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Ease of use and amazing picture quality!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GoPro Hero 13 Black far exceeded expectations. Having had multiple GoPro's in the past this one is by far superior!!! The app and downloading is very easy, anyone could use it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Dash Cam Eat Your Heart Out

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are thinking about buying a Dash Cam; just buy a GoPro with the Cobra dash Cam wire kit instead. Go on you tube and learn the set up. It is an easy DIY and the same visual on a license plate and the obvious is it can be used for other styles of video footage. Get the magnetic quick release ball mount thingy to hold the GOPRO and take it with you out of your car.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    QUALITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD QUALITY, SUOER SAVING COMBO, EASY TO USE ANY TIME

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    On the Go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent condition purchased this open box. My only complaint being that the battery dies fairly quickly, which is neither here nor there I would recommend purchasing additional batteries upon purchase if you’re planning on making Vlogs or anything of that nature. Video quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Works beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it before our trip to Hawaii and it worked beautifully. I love the fact that you can save individual frames as a photo, and they look better than what my camera phone can take.

    I would recommend this to a friend
  • Pros mentioned:
    Included accessories

    Rated 5 out of 5 stars

    Great bundle for starters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bundle package with all the essentials needed to get started today. I bought it for my son and he was ecstatic to see that the bundle had everything in there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Go Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best camera I have ever bought. Great quality pictures. Easy to carry around and all the accessories that comes with it are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    GoPro - HERO13 Black Action Camera Bundle - Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GoPro HERO13 Black is an absolute must-have for adventure lovers! Its 5.3K video quality, 27MP photos, and HyperSmooth 6.0 stabilization make capturing stunning, steady footage effortless. Durable, waterproof, and packed with useful accessories in the bundle, it’s perfect for any adventure. Highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Great but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see a lot of YouTube videos talking about the overheating on these GoPro. I use a GoPro for one hour straight on 95° weather and it started overheating after one hour if you're in a control climate room you can probably go longer but I use this GoPro every day for POV social media cooking if you wanna be out in the streets and Vlog, I recommend the Insta 360 go 3S it's more compact. It turns into a smaller camera that attaches to your shirt and already comes with a lanyard, but the only downside to the Insta 360 would be that once it is detached to a smaller camera, it has a 30 minute lifespan once you clip it back to the camera it recharges it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    my new Go Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this go pro and love using this. So easy to use and convenient and strong. I have been able to enjoy filming under water when I go snorkeling.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    GoPro has become meh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many GoPros (at least 5) and have lost/broken all of them over the years as a whitewater kayaker. I bought the 13 Black thinking it would be a major improvement over my now partially broken 10 black. Well, yes, the image quality is a little better and I realize it's a big spec bump, but the battery life is still garbage and the software is still super clunky. I ended up returning the 13 in favor of likely waiting for the 14 and/or going with a high end 360 cam like the X5 that seems to have few drawbacks other than size/weight.

    I would recommend this to a friend
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