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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1146 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the excellent video quality and ease of use of the HERO5 Session 4K Action Camera. Its compact size and waterproof capabilities are also frequently praised, while some users mention limitations in battery life and the lack of a built-in screen. The camera's performance in low-light conditions also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,146 reviews
  • Rated 3 out of 5 stars

    Ok, but returned for better one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift it was all right spend another hundred you got a better one still I got to go bro you can be use for a lot of stuff

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for vacation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this go pro to use while in Australia. It works great but can't really tell the 4K quality. Looks blurry for the price I paid for 4k

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Camera for low profile use

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was great but i don't think this was intended for a long period use. Overall Great Features and use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and even does cool things however the only problem is the camera quality is not that great for that expensive price

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's a great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera.. Thera also one with the screen on it just like this I'm thinking of getting

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good compact design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the fact is it is much compact. But not having a lcd to review the pictures is deal breaker

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fun but issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having a difficult time getting the video and audio to sync

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tech knowledge required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to set up. Once set up its a lot of fun

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best option for an enthusiast. Very simple design.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    GREAT CAMERA. TERRIBLE SOUND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this camera for a family vacation. We went whitewater rafting, zipling and some other adventures. Not even 5 minutes after filming the sound went completely out. I could only get about 30 sec worth of video with sound. i will be taking this back.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Too expensive product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow to connect to the app, battery get low way before 2 hrs, cam overheating, when cut videos with cell app cannot be cut for more then 30 seconds. Will no recommend this product for the price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Watch out what memory card you use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a vacation. Used a recommended memory card. On vacation camera stopped working. GoPro said some brands of memory cards don't really work that well in this camera. I returned it for the Hero 5 Black. No problems with that one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Video quality

    Rated 5 out of 5 stars

    Love my hero 5 session

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gopro hero 5 session is great for a few reasons. 1. Video and photo quality is awesome! 2. It is so insanely easy to use. A two year old could figure it out. 3. So small that just fits in your pocket and you dont even notice it. 4. Decent audio quality for such a small camera. 5. Very durable. It would be a challenge to try and break this thing. I would highly recommend to anyone who wants a gopro, however does not want to spend the extra $100 on a hero 5 black

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    HUGE DISSAPOINTMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps turning off by itself. Such an inconvenience and defeats the purpose since you only have an hour of battery life. Returned and picked up the OSMO instead.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    No battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a lot of connection issues battery died really quick half an hour tops camera kept turning off just not happy with the unit returned it to store

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pass

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for what it is i would say to buy the more expensive version to get the quality you are likely after

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The camera only worked for one day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to take the camera to Maui and capture my 13 year old son SCUBA diving for the first time with sea turtles. Unfortunately the camera would not turn on or take a charge after using it the first day. I have tried to contact GoPro through their website and called them directly with no response. I was thinking of adapting the camera to shoot fire service footage but I cant take that chance with poor customer service.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No instruction book included. Really hard to figure out. Even online tutorials were lacking.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bought it for my daughter and we weren’t happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess we were hoping for the tv commercial quality and we didn’t get it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overrated , overpriced. Looses connection constantly.

    No, I would not recommend this to a friend