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Customer reviews

Rating 4.6 out of 5 stars with 1146 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers consistently note the excellent video quality and ease of use of the HERO5 Session 4K Action Camera. Its compact size and waterproof capabilities are also frequently praised, while some users mention limitations in battery life and the lack of a built-in screen. The camera's performance in low-light conditions also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,146 of 1,146 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Great Video, If and When it Works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have returned before leaving on a 2 week trip. Has high hopes before a overseas trip. Right out of the box, issues started mounting up. 1. App you have to use has issues connecting, and it disconnects you from your wifi to connect to the camera. Why do I need blue tooth then? 2. Camera has problems connecting to app. Can spend 10 minutes getting it to connect. Bluetooth is connected, wifi is connected, but no camera picture or access to stored video or images. 3. Battery life. There is no battery life. Less than 1 hour from a full charge before having to connect external power (it had to be mounted on my helmet to get the video). Also will randomly disconnect. 4. Full battery the night before on a second outing we wanted it for, work for 10 minutes then battery was dead. 5. Did I mention you will spend a lot of time getting it to connect and work? There were other little things, but these ware the major issues. I would have been better off with just about anything else. This camera is unusable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best just got better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best just got better with 4K, image stabilization and voice commands! The battery life remains amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome HERO5 session

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reasonable price - awesome features.....i bought 2.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overheats and turns off

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first GoPro and I bought it to record 4k video at 30fps. The video quality is great! Unfortunately, after about 40 minutes of continuous recording at 4k 30fps the camera beeps and displays a message, "camera too hot shutting down." I was hoping I would be able to leave this camera unattended and trust that it would record until I turned it off. I think I will have to take this camera back to the store. It is a shame that this camera can't record long videos in 4k without overheating.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Go pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of the picture was a little blurry it was slow n couldn’t keep up. Didn’t last me that long it doesn’t turn on any more.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great...when it works.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly stops recording. Records for 45 seconds only on some days and if I'm lucky it will record for 1:45. When the recording stops there isn't an audible alert so I'm thinking its recording when really is not. Today I needed it to record a 44 minute bike ride, only recorded the first 85 seconds and then stopped. Fully charged and my memory card was empty and still the same result. Will not be buying again.

    No, I would not recommend this to a friend