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Customer Ratings & Reviews

GoPro - HERO7 Silver HD Waterproof Action Camera - Silver-Angle_Standard

Customer rating

Rating 4.5 out of 5 stars with 605 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-18 of 18 Reviews
  • Rating: 1 out of 5 stars

    Buyers BEWARE

    Posted
    dguill53
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this camera in Oct as an early Christmas/Spring Ball present for myself. Being I received assistance from the Best Buy agent in my local store, firstly I thought I had everything I needed to shoot my sons upcoming baseball games this year. The night before his first tournament, I crack open my new camera to charge. Afterwards, I plug in my Refuel external rechargeable battery pack as well. Keep in mind, this is now almost 3 months after my initial purchase- my fault totally. The next morning I awake at 4:30 to configure my GoPro and pop on my battery back up pack, however; after reading the enclosed instructions with the Refuel battery- it will only fit a Hero 5 and Hero 6- at that point I'm frustrated because I worked directly with a supposed on site technician to eliminate the battery issues I've had with my previous GoPros. We finally arrive to the ball park and I'm able to record 1 game- and missed recording 2 games bcz of the battery life. Now I'm stuck with a GoPro I really dislike because of the battery life and no external charging capabilities. Expensive mistake on my part, since I trusted the judgement of my local expert. Long story short- don't buy the silver- buy the Hero 7 Black. Gives you the ability to swap out batteries. If I would have known about this initially, I would have spent the extra monies to get the Black. Now I'm stuck with a paper weight because it's useless for my application. Spend the extra money- get the Black

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    This GoPro is unsuitable for adventures

    Posted
    Pinks
    • My Best Buy® MemberMember

    Long story short: As far as I can tell, it's not really made for adventures - it relies on Wifi (won't take a single picture without wifi set up) and it fogged up after a single snorkle and stopped working and the UX for setting the camera up is pretty useless. We spent 7 days snorkeling with sea turtles, octopi, sharks, golden rays, penguins and flightless cormorants and we have nary a picture from this GoPro. Longer story: We bought a GoPro 7 Silver from Best Buy as a wedding present for friends who decided to join us on a trip to the Galapagos for their honeymoon. It was supposed to be the perfect self-gift. We get them a GoPro and in turn, they'd share it with us on the trip. We bought the camera and they got the accessories for snorkeling and memory cards. On our 13 passenger boat on a 7 day cruise (read: not that intense of an adventure), our GoPro 7 quickly become known as white elephant. We did not realize until we were in the middle of the Pacific ocean that it would not take a SINGLE picture without registering online. So there went 6 days of awesome photos lost. My friend registered the GoPro (ad updated its software) in Puerto Ayora just in time for our last single snorkel excursion. After a single snorkel trip, the camera fogged up and stopped working. This is supposed to be a camera what works up to 33 ft underwater. So much for that. We bought the GoPro 7 Silver and accessories to capture our friends' Galapagos honeymoon and it failed miserably. A camera built for adventure should be reliable, work out of the box and take pictures in 2 feet of ocean. This did none of the above. Our observations were that the older GoPros (the ones that don't need wifi for set up), some point and shoots and a DSLR in a pretty hefty waterproof enclosure all did great. Save your money for those (and for a Galapagos cruise which was awesome).

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Defective unit, Not suitable for scuba diving

    Posted
    AZdiver
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was excited with the prices and features of this camera but ended up very disappointed. It fits ok in a dive housing and seems like it would seal properly, but the lens housing is built differently on the White and Silver and thus causes a large black ring around the lens to come into view and obscure a good portion of the view. For that reason alone this camera is not suitable for scuba diving unless some other case eventually hits the market. The biggest issue can affect everyone...I took one picture and the screen froze on the picture, I can scroll through the different modes but it never switches and holding the power button does nothing. Defective unit out of the box, very disappointing.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    multiple problems

    Posted
    goproguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The camera tends to overheat in 4K in a short period, I purchased it to use the overlays for speed, elevation, and distance travelled. It only has the speed as a gauge. The final problem is that it's not Droid friendly but works smooth for apple. I upgraded to this model because the standard was inferior. I wouldn't recommend this model either.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    A BIG disappointment

    Posted
    CANYONHIKER1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought GoPro to film as I was running rapids on Colorado River and take pictures of Grand Canyon from the river. Battery would not hold charge, even when turned off. Got only a few pictures from a once in a lifetime trip. Relying on other folks on the trip for a record.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    It does not film in 60fps and it's in 720p

    Posted
    Emiko
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wouldn't suggest this camera to save yourself 300.00 it's not worth it I bought it use and hopes that I didn't have to spend the money on the black. But this cuts the cake of more than bad. Specs on it and the app where you can only change the settings on your phone is a bit horrible.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Will not recommend this product

    Posted
    BIrd
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Lacking good documentation. Not easy to set up. Tech support is a call center in India and not very knowledgeable on the product. Too expensive for what it is. There are better products for less money. Will not recommend it to anyone.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Went through two of these...no dice.

    Posted
    Gardneradventures
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this for my daughter and had to return it twice as neither unit worked right. I don't know if its because its the cheaper version, but I am not sure I will be buying another one. Went with a different camera altogether.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible

    Posted
    Aries23
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I brought this to take with me to Orlando for my birthday and took it out the box to charge and it froze and would not start or do anything. Dont waste your money on it at all.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Garbage

    Posted
    Danny31
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After a week of use as a helmet cam it will no longer charge at all. Taking back for a refund. If you're going to buy a Hero Camera spent the extra money for the Black.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    GoPro - HERO7 White HD stops charging

    Posted
    Ibalceiro87
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I used the GoPro Hero7 twice, then stops charging. Best Buy can not accept the return 20 days after purchase, replacement neither. I noticed never works properly. Don't buy this GoPro Hero7.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Does not work

    Posted
    Lessgirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought as gift for my son. Got it at a good price, but it does not work. He's followed all the instructions exactly.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Awful product

    Posted
    Amleigh13
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Awful product...so difficult to use.picture quality is not good. No directions. App is horrible

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Black

    Posted
    Ontheroad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Get the black with removable batteries and GPS with better run time between shots

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Camera never worked

    Posted
    Doccamer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Opened the box and the camera never worked Talked to tech support. Did help. Complete fail

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Throw away

    Posted
    CLgl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    No charge or battery replacement. Have to throw away when battery stops charging

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Has no removable battery

    Posted
    Nifle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought it and returned it after finding out it does't have a removable battery.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not good

    Posted
    Tony
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Take back next day not offer anything new hero 5 is better

    No, I would not recommend this to a friend