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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 35 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers highly value the Fitz 16" Electric Dirt Bike's overall performance, with users appreciating the small digital information screen. They also find it easy to assemble and are satisfied with its speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-35 of 35 reviews
  • Rated 5 out of 5 stars

    Pleased so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11 year old son loves it. He got to tall for the razors and this fits his current height. Easy assemble in about 15 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    8 year old loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it he is 8 years old Battery last better then then others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second times a charm?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cute bike for my 8 yr old. I gave it four stars due to the fact it came non functioning which was hard since it came from Santa on Christmas. But we did do a warranty claim on it and I had to upload documentation and so far seems to be smooth sailing, have gotten replacement notification yet though.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Family ride

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in the family can ride and have fjn. It is a great choice for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Little Dirt Bike, 2 speed so its great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11 Year Old Son LOVE'S it! Heck i took it for a ride and i too enjoyed it. All tho i have to say that they could of have done something better with the ringer horn thing lol Over all tho i made the right purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bike stopped working, awful warranty from GoTrax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bike stopped working after a few weeks...no damage or crashes, just stopped working...I contacted GoTrax support for a warranty claim and they were shockingly difficult. Initially they required I send the bike to them at my own cost before a warranty claim could even be started. Eventually they offered to mail a replacement part, but said it would take 3-6 weeks....once that time period passed I received another update saying they were out of stock for replacement parts and the only warranty option was to return the bike to them--this time they offered a discounted shipping label but still required I send the bike to them before anything could be evaluated....this is 2+ months after the bike stopped working. The Manufacturer is awful and does not stand behind their products. Best Buy stepped in and provided a replacement--but only after going through a very negative experience with the GoTrax Warranty Support

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything as advertised, fenders are low quality but Everything else is good. Kids love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way better than a gas one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a small gas bike for my son and it was a huge pain. Bought this and it is so simple. He loves it and I don't have to deal with gas, oil, or noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great first electric bike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast charging and super easy to use. My 11 year old rides this to school every day and loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome bike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bike. Son rides it everyday. Would absolutely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for small kids, everything as advertised. Kids love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, charge, maintain. Way better than a gas one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun fun fun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected 6 year old son is gonna wake up at Christmas morning so excited thanks best buy for a great deal

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer support, bike stopped working

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bike stopped working completely after 6 months….wont turn on. Best Buy won’t accept a return or provide support even though I’m a Total Tech Member and the manufacturer says the only way to make a warranty claim is to ship the bike to them at my own cost, far out weighing the practical costs of buying an alternative. Very disappointing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best one yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really fast and durable i am enjoying it and i prefer to buy

    I would recommend this to a friend
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