Customer Ratings & Reviews
- Model:
- GT-FITZ16-RED
- SKU:
- 6585651
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Pros mentioned:Overall performance
Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything as advertised, fenders are low quality but Everything else is good. Kids love them.
I would recommend this to a friend Better than expected, the real deal!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice!!! The Quality is outstanding. Super durable!!
I would recommend this to a friendSecond times a charm?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a cute bike for my 8 yr old. I gave it four stars due to the fact it came non functioning which was hard since it came from Santa on Christmas. But we did do a warranty claim on it and I had to upload documentation and so far seems to be smooth sailing, have gotten replacement notification yet though.
No, I would not recommend this to a friendGreat bike!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome dirt bike for kids. Fast and fun with long lasting battery!
I would recommend this to a friendWorth the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my 12 year old son and he likes it. Perfect for riding around the neighborhood. Shipping was quick, assembly was super simple, and the product was very well packaged. I had the bike unboxed and assembled within 15 minutes of its arrival
I would recommend this to a friend- Pros mentioned:Overall performance
Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for small kids, everything as advertised. Kids love it
I would recommend this to a friend E bike
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality bike, son loves it. Front fender broke after a week but other than that great
I would recommend this to a friend- Pros mentioned:Speed
Fun fun fun
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected 6 year old son is gonna wake up at Christmas morning so excited thanks best buy for a great deal
I would recommend this to a friend Bike stopped working, awful warranty from GoTrax
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bike stopped working after a few weeks...no damage or crashes, just stopped working...I contacted GoTrax support for a warranty claim and they were shockingly difficult. Initially they required I send the bike to them at my own cost before a warranty claim could even be started. Eventually they offered to mail a replacement part, but said it would take 3-6 weeks....once that time period passed I received another update saying they were out of stock for replacement parts and the only warranty option was to return the bike to them--this time they offered a discounted shipping label but still required I send the bike to them before anything could be evaluated....this is 2+ months after the bike stopped working. The Manufacturer is awful and does not stand behind their products. Best Buy stepped in and provided a replacement--but only after going through a very negative experience with the GoTrax Warranty Support
No, I would not recommend this to a friend
Family ride
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone in the family can ride and have fjn. It is a great choice for the money
I would recommend this to a friendHorrible customer support, bike stopped working
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bike stopped working completely after 6 months….wont turn on. Best Buy won’t accept a return or provide support even though I’m a Total Tech Member and the manufacturer says the only way to make a warranty claim is to ship the bike to them at my own cost, far out weighing the practical costs of buying an alternative. Very disappointing
No, I would not recommend this to a friend- Pros mentioned:Overall performance, Speed
Best one yet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its really fast and durable i am enjoying it and i prefer to buy
I would recommend this to a friend
