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Customer Ratings & Reviews

Your price for this item is $649.00
The comparable value price is $849.99

Customer reviews

Rating 4.3 out of 5 stars with 37 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-37 of 37 reviews
  • Rated 5 out of 5 stars

    Pretty cool scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    20 mph is fast. Wear a helmet. I biffed it going 20 and thats pretty fast when theres nothing between you and the ground. Its a cool scooter though. Folds up easy. Built in cable lock.

    I would recommend this to a friend
    • Brand response from GoTrax
      Posted .

      Happy riding! 🛴 gotrax

  • Rated 4 out of 5 stars

    Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my girlfriend but I rip it too. It’s a nice scooter, was expecting it to be of cheaper quality. My only gripe, is the mileage is not quite as advertised but I’m not exactly kind to it when I’m riding it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my commute so much faster and smoother everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Song is ride safe, secure, easy to put in the trunk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quiet and fast and i love that it comes with a built in lock

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My dear scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got broke the first time i used it, but apart from that, it has been a nice riding around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice nice nice nice nice nice nice nice nice nice nice nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This electric is really nice the only thing you need to start is go 1 mile per hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for college student that is a full grown man. Enough engine power for hills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the buy, amazing smooth riding. Best of the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this scooter, it’s fast for 20mph,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good the first time. The second time the battery only lasted 23 miles. This scooter is supposed to last 45 miles per charge but it didn't. I thought it was loaded wrong so I used it again a third time and it was the same only lasted 22 miles this time.

    No, I would not recommend this to a friend
    • Brand response from GoTrax
      Posted .

      Hi, We are sorry to hear about the problem with the unit's distance. The distance can vary in many situations, such as the battery levels of the unit, the terrain on which the scooter is driven, and the weight. All of these factors can result in decreased battery range. For more information, contact customer service at [email protected]. gotrax

  • Rated 1 out of 5 stars

    Good Bets Buy service but trash product quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke for the first time within 15 days, got it replaced(thanks Best Buy). Got a "new" piece which was missing the reflectors and had terrible battery life. It broke down again after less than a month of use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ready. Set. Go!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Futuristic fan. I lot of smiles and compliments. State of art excitement.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Quit working after 4 months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It quit working after 4 months. Neither best buy or gotrax will stand behind the warranty. It’s disappointing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what was advertised, the distance is supposed to be over double of what actual mileage per charge. The front tire does not stay filled overnight making it's use as a daily commuter very difficult. The reflectors on each side have snapped of too easily from relatively mild impact. I regret not buying a different brand for what I paid.

    No, I would not recommend this to a friend
    • Brand response from GoTrax
      Posted .

      Hello, we are sorry to hear that you have problems with the range provided by the Gmax Ultra. Please contact customer service at [email protected]. Also, add a photograph of the rim and reflectors to better identify the problems. We remind you that we have a 1-year warranty and that you can always upload a claim at https://gotrax.com/pages/file-a-claim, where we will be more than happy to provide you with the best support. Thank you! gotrax

  • Rated 5 out of 5 stars

    I have a question?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a question with this scooter is it waterproof?

    I would recommend this to a friend
    • Brand response from GoTrax
      Posted .

      Hi there, thank you for your interest in Gotrax products! At this time we don't manufacture a scooter that is waterproof, yet... We don't discard the possibility of having one in a near future. Also, although you may be fine if you have a small accident, it could resist some water drops but we can't recommend you use it under bad weather. For further info, please contact us by phone 9-5 pm (1-844-446-8729) or by email. Email: [email protected]. Best Regards! GOTRAX Customer Support Team. gotrax

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