Customer Ratings & Reviews
- Model:
- GT-XRE-BLA
- SKU:
- 6509499
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Xr Elite Commuting Electric Scooter for its ease of use and simple assembly process. Positive feedback also highlights the scooter's long battery life. However, some customers express disappointment regarding the scooter's operating range, finding it shorter than advertised. The actual range experienced varied among users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid loves it! Easy to put together and he rides nonstop!
I would recommend this to a friend Great scooter
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this scooter for my son to commute to and from school daily. He’s had it for one year and loves it. It is easy to use and has long battery life. Excellent quality! I would recommend this scooter for both everyday commuting or pleasure riding.
I would recommend this to a friendscooter
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice scooter almost 2 years with that and still works good
I would recommend this to a friendFun product but not built to last
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We only had it for less than a week. The red start button stuck in and we retuned it. It was too much money to have issues within a week of owing it and only driving it a handful of times. The company was going to send me a new part to fix it but I was worried that if we were having problems already.
I would recommend this to a friendMore than good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its the most reliable scooter that i ever drive in my life
I would recommend this to a friendscotter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good buy. my kid enjoys it. i just need him to wear a helmet.
I would recommend this to a friend- Pros mentioned:Speed
Great value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it says and great value for this simple scooter, having a app is a plus
I would recommend this to a friendBrand response from GoTrax
Posted .Hi Kenn, thank you for sharing your experience with the community. Enjoy!
Not worth it.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your time. This is not as good as it’s advertised. My nephew doesn’t like it I wish I could get a refund but too late.
No, I would not recommend this to a friendBrand response from GoTrax
Posted .Dear Paramveersingh,
We appreciate your reaching out to us! We're sorry to hear that your nephew's experience with the XR Elite Scooter hasn't been as good as expected. The device is covered by a 1-year limited warranty, so if he's experiencing performance issues, please feel free to file a claim so we can verify what can be done to resolve this inconvenience, you can submit a claim by clicking on this link: https://gotrax.com/pages/file-a-claim. Please feel free to phone us at 1-844-446-8729 if you need further assistance. Our phone lines are open from 9 am – 5 pm MST.
Thank you for your patience and understanding!
Kind regards,
Gotrax Support Team.
- Cons mentioned:Operating range
Misleading title
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only cover 5 miles on a full charge Takes 4-5 hours to charge fully
No, I would not recommend this to a friendBrand response from GoTrax
Posted .Hello MauriceQ,
We appreciate you getting in touch with us! We're sorry to hear that your XR Elite is not holding charge as it's supposed to, we would be glad to help you out. The unit is covered by a 1-year limited manufacturer's warranty, you can file a claim for this issue by following this link: https://gotrax.com/pages/file-a-claim or you can email us to: [email protected]. Feel free to call us at 1-844-446-8729, so we can verify your case. Our phone lines are open from 9 am – 5 pm MST.
Thank you for your patience and understanding!
Kind regards,
Gotrax Support Team.
- Pros mentioned:Speed
Good app
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never lags opens fast and has everything searchable from the site
I would recommend this to a friend - Pros mentioned:Speed
Fun Time Guaranteed! Get this Electric Scooter!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing ride! Smooth, quick and well made. Range lasted a long time. Overall, would highly recommend to a friend, and wouldn't hesitate from purchasing. This scooter is so cool!
I would recommend this to a friend
