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Customer Ratings & Reviews

Gourmia - 8-Quart Pressure Cooker - Stainless steel-Angle_Standard

Customer rating

Rating 4.6 out of 5 stars with 589 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-13 of 13 Reviews
  • Rating: 2 out of 5 stars

    Great when it works as it should

    Posted
    MikeCam
    • My Best Buy® MemberMember

    We purchased this item from Best Buy on Jan 5, 2018. It does a great job when it works correctly, with one pretty significant exception - the pressure valve doesn't work as it's supposed to. In the instructions, it tells you to align the pressure valve with the Airtight arrow before turning on the power and selecting a cooking cycle. However, on our unit, when you do that, it still spits hot steam out of the valve and never comes up to the proper cooking pressure (so the cooking cycle never fully starts). The work around for this is that you have to twist the valve around until you find what seems to be a random spot where it stops spitting hot steam. Once you do this, it cooks perfectly; however, I feel that is a very unsafe work-around because as you're twisting the valve, it's spitting hot steam on your hand. We've used it probably 10 times since we bought it, and it's been that way since the first use. After talking with friends who have InstaPots, we discovered this isn't the way an electric pressure cooker should work and is unsafe. I have contacted Gourmia support to get a resolution. Depending on how they reply, I'll update this review. When we do get the pressure valve in the proper position and the steam stops spitting out, the cooker works wonders - foods are delicious cooked in this, and we still can't believe how quickly it cooks items. We love the concept, but we wish we spent more for an InstaPot that doesn't have this issue.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Proceed With Caution

    Posted
    BudaBuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I will preface this by saying I never even had the opportunity to use this item. I was very excited to receive it after I ordered it through my Best Buy mobile app. I chose site to store because that was the fastest option. I picked it up and rushed home to unbox what I thought would be my new multi-cooker. Wrong! To my disappointment there was a deep scrape penetrating the nonstick finish. I took the item back to Best Buy thinking it was a fluke and ordered an exchange. The second unit arrived and it too had a scratch on the nonstick finish although certainly not as alarming so I thought "hey give it once more shot after all you did get a crazy good sales price". Third unit arrives at Best Buy so I go to the store for pick up. This time I inspect it in store and once again great disappointment is achieved because it also had a damaged inner finish. Bottom line I can't put faith in the electrical, mechanical and logic components if the quality cannot be controlled on the manufacturing and inspection processes relating to the cooking surface. We all have to vote with our wallet and trust our gut instinct. I would suggest proceeding with caution.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Good Product - Bad Company

    Posted
    UnderPressure
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Most of these electric pressure cookers are very similar in appearance and features. I made this purchase a week ago and decided it worked just fine. Now was time to purchase a few “consumable “ items such as a spare sealing ring gasket and a float seal. Looked on Best Buy site … not parts listed for this brand. Looked on Amazon, no parts listed for this brand. Look in the operator’s manual, no parts listed. Looked on the Gourmia website no parts listed, Called the company, they indicated the only way to get parts was to call them and they will send you an email link that results in their sales department calling you and taking the order information over the phone. A person in NY with a very bad attitude takes your credit card information while at the same time makes you feel as though you are interrupting their day.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Just Ok

    Posted
    Fgfl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought this for my son for college. Was thinking it would be as good as the IP that I have. While it has similar features, we had problems getting the steam valve to seal, basically it did not 4 out of 5 time, so we returned it. He nneds something simple that he doesn't have to mess with once it is started. I bought him an IP. Much better, works perfectly every time.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Broken first day

    Posted
    jefferyf6
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought 2 of this model. One for my daughter and one for my mother. My daughter's unit was either broken the first day when it arrived, or it broken the first time it was used. The pressure sealing knob wobbles and does not appear to be secure. We will be returning it. I hope the 2nd one is not broken also...not happy...this was a birthday gift..

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Does not slow cook

    Posted
    Steve
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I would not recommend this product if you want to be able to use it as a slow cooker much like a crock pot on low. It has a slow cook function with a default time of 6 hours and goes up to 9.5 hours but it will cremate your food long before 6 hours. I corresponded with the Gourmia who doesn't think it a defect. It really isn't a multi-mode appliance.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    NOT an insta-pot

    Posted
    XMan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    If you think you are getting an insta-pot.... you are NOT, it has some of the same features but works a little different. The settings are a little hard to figure out at first but once you get it, Guy should be able to make a few simple meals.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Worked great the first time, but...

    Posted
    JBCSMARS
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The first time I used the Gourmia 800 Smart Pot, it seemed to work perfectly. I have tried it several more times and it does not seem to truly come up to pressure. The airtight/exhaust valve does not pop up and items are not cooked. I am taking it back.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    So hard to open

    Posted
    Rav973
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Not sure if I’m just not crockpot savvy but I hate this product. Literally no instructions anywhere that can explain why it’s so hard to open the lid. Food comes out great no doubt, but hard to use. Wish I never bought it

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Didn't heat up

    Posted
    kat1689
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Loved the idea of this cooker but it did not heat up! Must have been a defective unit. Returned it and bought a different brand.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Its just ok

    Posted
    gamelover
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It is not a instant pot. We knew that when buying it, but wanted to reiterate it. Perfect for ribs, bad for roasts. Ended up returning it

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    it's okay but I prefer a stove top model

    Posted
    Albert
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Electric pressure cookers are okay but I prefer Stove Top Model I guess I'm old fashioned

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    No pressure

    Posted
    KenF
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    One of the pressure cookers will not maintain any pressure; lid stays loose. I will have to return it.

    No, I would not recommend this to a friend