Customer Ratings & Reviews

My 98 year old mom took about 3 weeks to learn how to use the basic functions of this flip phone after her other one broke. I need to make her some notes on making a call, answering the phone, etc. The manual was clear enough for a younger person. I am happy to say that she is getting used to her phone and she likes the red color.

Purchased this phone for my Mom who is in a nursing facility and has vision problems. It arrived quickly and got a great price. My brother set up the phone before getting it to her. It was not as simple as they make it sound. My Mom has not yet tried the phone because she will need help from staff to learn it. But it certainly seems from my brother trying to try it out that they could have made it easier to use. I will update once she actually gets to use it.

Some of the customer service is a tad on the slow side the phone activation process could be easier as well..was asked a questions on why a cell phone is important

I purchased this phone for my mother who is 89 years old. It was to replace her previous Great Call phone which was damaged. This phone is easy for her to use and the large buttons are easy for her to see and the price makes the phone affordable. The gentleman I spoke to at the Great Call service center was very helpful in setting up the new phone. Overall, it was a good experience.

It's okay just a little complicated for my 75 year old grandma since to make a phone call it requires 5 or 6 steps.

Had a great experience while purchasing this phone the sales person was very helpful and answered all my questions. Would recommend to any one

I bought this for my 90 year old Father and it was perfect. It's simple, easy to use, large, very loud (Which I needed as his hearing aids aren't always in), and best of all he seems to be able to use it fairly well compared to other phones.

This is my second phone purchase in 4 months. Purchased for my aging parents who are in a rehab facility. First one developed an issue with my parents being able hear after 3 months of use in a nursing home. With COVID lockdowns in place at the facility, they need to have a cell phone with them for us to contact them. Hopefully this one will last longer. Thought this type of cell phone would be easier for them to use but they are still having issues.

Good phone for seniors, text is a little smaller than the previous model.

The new Lively phone was easy to setup and activate. The phone number transfer was completed in one day, so the phone was operation under our existing phone number and receiving calls. The GreatCall service in our area is very good.

I actually have NO IDEA about the quality or features of this product. I couldn't activate it because there was no serial number card inside the retail box. I went back to the store and tried to exchange it for another just like it. But I checked the replacement phone while I was still in the store. There was no serial number card in it either. It seems to be a common problem, at least in that store. Best Buy graciously gave me a full refund. I hope they figure it out.

Bought this phone for my dad who just needs a simple flip phone to make call. Good price and has extra medical assistance button if you choose.

Purchased this for my mother. She is able to make calls and answer the phone. Reception is excellent.

This flip cell phone I purchased for my elderly mom and ti this day she is stillearning how to work her cell phone. But I feel a bit assured know my mom can call family and visit during this pandemic hapening.

Good option for my mother in law. Doesn’t do well with smart phones, so this should suit her just fine.

I just don’t want to use an IPhone so this flip phone works good for me. The buttons are easier to read and it is an inexpensive way to keep in touch with others.

ok, instructions of operations are a bit arcane. Need more time to figure out how to clear call logs, etc. I was hoping for Ring Ring Hello

This is a great device for my grandchild to use and I can keep in contact with her.

This is first cell phone for my 85 yr old mom! She’s scared to death of new technology and she was able to start using this one with ease!

My husband needed an easy phone to use. We looked at others and upon a recommendation from a friend decided on the Jitterbug flip phone. The only problem we had was transferring the contacts from his old phone to his new Jitterbug. The sales lady who was very knowledgeable tried everything and nothing would work. Therefore I had to enter all contacts manually which isn't easy. So far he likes the phone.