Main Content

Customer Ratings & Reviews

Your price for this item is $99.99

Customer rating

Rating 3.9 out of 5 stars with 338 reviews

77%would recommend to a friend.

Write a Review

Rating Filter

Pros mentioned filter

Cons mentioned filter

77%
would recommend to a friend
Page 1 Showing 1-20 of 338 reviews
  • Rating 4 out of 5 stars with 1 review

    New phone

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    My 98 year old mom took about 3 weeks to learn how to use the basic functions of this flip phone after her other one broke. I need to make her some notes on making a call, answering the phone, etc. The manual was clear enough for a younger person. I am happy to say that she is getting used to her phone and she likes the red color.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Phone Not As Simple As We Thought

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    Purchased this phone for my Mom who is in a nursing facility and has vision problems. It arrived quickly and got a great price. My brother set up the phone before getting it to her. It was not as simple as they make it sound. My Mom has not yet tried the phone because she will need help from staff to learn it. But it certainly seems from my brother trying to try it out that they could have made it easier to use. I will update once she actually gets to use it.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    It’s ok should be cheaper

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    Some of the customer service is a tad on the slow side the phone activation process could be easier as well..was asked a questions on why a cell phone is important

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    NO Daylight Savings Time in Arizona

    |
    Posted .
    Owned for 3 weeks when reviewed.

    So far I love my Lively Flip Phone with ONE exception. I live in Arizona and we are the only State that does NOT have Day Light Saving Time. Unfortunately, this past Sunday 3/14 when it began and the time was changed to ONE HOUR FORWARD in the other 49 states, my phone ALSO changed time. I called greatcall Monday and the very pleasant Customer Service Person Lady assured me that within 24 hours my phone would have the correct time. It didn't work what ever she tried to FIX it the time. Please HELPE.

    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Easy to use!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I purchased this phone for my mother who is 89 years old. It was to replace her previous Great Call phone which was damaged. This phone is easy for her to use and the large buttons are easy for her to see and the price makes the phone affordable. The gentleman I spoke to at the Great Call service center was very helpful in setting up the new phone. Overall, it was a good experience.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great buying experience

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Had a great experience while purchasing this phone the sales person was very helpful and answered all my questions. Would recommend to any one

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Flip 4 phone

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Value
    5 out of 5
     
     
     
     
     

    Bought for my sister in a living facility in North Dakota so personally I’m just paying for it! But, so far so good , she’s calling me.......20 times a day lol ;) so it’s working foe her!

    Features

    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    We will see how long this one lasts

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     

    This is my second phone purchase in 4 months. Purchased for my aging parents who are in a rehab facility. First one developed an issue with my parents being able hear after 3 months of use in a nursing home. With COVID lockdowns in place at the facility, they need to have a cell phone with them for us to contact them. Hopefully this one will last longer. Thought this type of cell phone would be easier for them to use but they are still having issues.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Jitterbug flip phone

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    It's okay just a little complicated for my 75 year old grandma since to make a phone call it requires 5 or 6 steps.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good support staff and flip phone

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    The phone doesn't always work. The charger pug in turned about to be not the right one but Best Buy got me the right one and that worked. People who help online are good too. I got a message about no sim card but Best Buy helped me replace it. The product is simpler than some but cheaper than a lot. I'd say it's good.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    A great simple phone for seniors

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Needed to get an easy to use phone for my senior mom and after researching online I saw Best Buy ad selling these and that it was available. The features are simple and easy for my mom and now can eliminate the cord and know she can have her phone wherever she goes. There are available extra services but I just got the 1000 min plan which comes out to about $34 a month total including those extra taxes and fees with the plan. Saving about $15 a month with her prior landline plus she still retained her number which was important because a new number would have been a difficult transition for her. I would also like to say how I received excellent customer service from the employee (Julius) who helped with the set up and info about the phone.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    A phone for the elderly

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I bought this for my 90 year old Father and it was perfect. It's simple, easy to use, large, very loud (Which I needed as his hearing aids aren't always in), and best of all he seems to be able to use it fairly well compared to other phones.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Whassup, fool.

    |
    Posted .

    I actually have NO IDEA about the quality or features of this product. I couldn't activate it because there was no serial number card inside the retail box. I went back to the store and tried to exchange it for another just like it. But I checked the replacement phone while I was still in the store. There was no serial number card in it either. It seems to be a common problem, at least in that store. Best Buy graciously gave me a full refund. I hope they figure it out.

    No, I would not recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Not easy to use for sight impaired users.

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     

    This is a replacement for a lost JitterBug red cell phone which was far easier to read than this one. As a legally blind person I need much contrast - black and white, not light blue on blue background or gray on black, etc. Visually, this Lively phone is considerably more difficult to read. Also, the hinge is quite loose, feels like it should be more secure. There has to be a cell phone at this same price-point that is easier for sight-impaired users. This would be a good phone for seniors who are not sight impaired.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Simple phone for Seniors

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Good phone for seniors, text is a little smaller than the previous model.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Simple phone for Seniors

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    My husband needed an easy phone to use. We looked at others and upon a recommendation from a friend decided on the Jitterbug flip phone. The only problem we had was transferring the contacts from his old phone to his new Jitterbug. The sales lady who was very knowledgeable tried everything and nothing would work. Therefore I had to enter all contacts manually which isn't easy. So far he likes the phone.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    A simple phone for seniors !

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I bought another phone for my mother. The battery last about 13 months. then it's time to buy another one. but it does work,

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Senior phone.

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    I purchased this phone for my 91 year old mother. It is a good phone but not for my mother because it was too difficult for her to use. The sales person said, she should have no problems using it because it was simple to use. I had to switch it out to the Jitterbug now that one is very easy to use.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    GreatCall Flip Phone

    |
    Posted .

    Features

    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    This works for me. Happy with it and holds a charge a long time (3 - 5 days).

    Features

    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    very satisfied

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    The new Lively phone was easy to setup and activate. The phone number transfer was completed in one day, so the phone was operation under our existing phone number and receiving calls. The GreatCall service in our area is very good.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
advertisement