Customer Ratings & Reviews
- Model:
- 2800302
- SKU:
- 6501622
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the quick charging feature of the 10" 80 Volt Cultivator/Tiller. They appreciate that it charges quickly, with some saying it takes about 30 minutes, and lasts long enough to complete multiple projects.
This summary was generated by AI based on customer reviews.
Missing parts and poor assembly.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this 80V cultivator early June 2024. Missing all 4 tines. Motor head installed crooked. motor does work but it's useless with out the tines. Called Greenworks at 9am EST and am hold going on 48 minutes.
No, I would not recommend this to a friendBrand response from Greenworks Tools
Posted .Hello fishon68. Thank you for leaving a review. We understand how frustrating it can be to not have all the parts to get your machine running. We are sorry to hear the parts were missing and that you could not get through to our phone lines.
With the spring season here, so is our busiest time of year which unfortunately means increased wait times, you can either call us, live chat us or reach out to us on social media to get through to someone.
Please see our Live agent hours below.
Monday – Friday: 9:30am – 5pm E.T.
If you need further assistance, please call our helpline at the number below.
1-888-90-WORKS (1-888-909-6757). Monday to Friday: 9am – 7pm E.T.
Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. We look forward to assisting you.
We'll see!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used twice then it wouldn't start......battery is fine. Was on the phone for over an hour with Greenworks...Greenworks customer service is great. Greenworks is sending another, hopefully it lasts more than twice. I'm using this on a volley ball court....
I would recommend this to a friendBrand response from Greenworks Tools
Posted .Hi user675869. Thank you for your review. We are glad to hear you were able to obtain a replacement. Helpful tips, ensure not to force the unit, but allow the unit to work into the ground. We look forward to hearing about your new experiences!
