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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 72 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 80-Volt Cordless Pole Saw highly for its power, reach, ease of use, and solid battery life, contributing to overall satisfaction with the product's performance. However, some customers have noted its weight and issues with the chain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 72 reviews
  • Rated 4 out of 5 stars

    Good pole saw but unwieldy to use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saw works well but the balance is unwieldy, Not as enjoyable to use as the chainsaw or the other Greenworks products.

    I would recommend this to a friend
    • Brand response from Greenworks Tools
      Posted .

      Hello CardMan. We are sorry to hear that you are not completely satisfied with this unit due to the weight. This unit weighs 9.9 lbs. (4.5 kg)(without a battery). As each users’ capabilities differ, the strap helps even out the weight. Shoulder straps can be purchased separately. Greenworks exoFLEX Deluxe Shoulder Strap for String Trimmer and Leaf Blower
      (SKU 80023202). When using the pole saw, hold unit firmly with both hands. Always keep your left hand on the pole shaft and your right hand on the rear handle, so your body is to the left of the chain line. Never use a left-handed (cross-handed) grip, or any stance that places your body or arm across the chain line. Hope this information helpful. If you require any additional support or have questions regarding a product, we urge you to try our Q&A section on product's page, Chat with us direct on our website www.greenworkstools.com or call 1-888-909-6757. GreenworksTools

  • Pros mentioned:
    Reach

    Rated 5 out of 5 stars

    Nice Saw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to easily trim the tree branches away from the house without a ladder.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Does exactly what I needed it for in trimming my tree.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good ploe saw

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem using it. got the job done, and the only thing I had to do was tighten the chain.

    I would recommend this to a friend
  • Pros mentioned:
    Reach

    Rated 5 out of 5 stars

    Tree Branch Trimmer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband likes it very much. Especially the extended pole. Makes it so much easier to get those higher up branches.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a chainsaw killer, so my goal was to stay away from anything gas powered. I only needed one to handle small jobs and this polesaw was the perfect solution. This thing cuts like a knife theough butter. Its quiet but powerful! I highly recomment this item!

    I would recommend this to a friend
  • Pros mentioned:
    Reach

    Rated 5 out of 5 stars

    Great polesaw!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for cutting branches overhanging the house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works better than expected!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good saw that is sharp and cuts tree branches like butter!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Pole saw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband. He loved it. It is a little heavy. Works very good.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Kinda bulky

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to have good power and quickly cut branches. I ended up returning it since it took up too much room in the garage and I was not able to reach the branches I needed to

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Received open box item - not new product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this online along with another Greenworks product. This product came with the box taped up, as it had clearly been opened. Once I opened the box, I saw the battery was not in a factory-sealed bag and had small scratches on the back. The charger was also not in a typical bag and also had some wear marks on it. As far as the actual chainsaw, it looked unused, but there was oil visible on the bar, which I am not sure if it came from the factory as such. This was obviously a customer returned product and not sure why they thought it was okay to send it to another customer. I did contact BestBuy who told me to return it to the store which unfornutaly I am nowhere close to.

    No, I would not recommend this to a friend
    • Brand response from Greenworks Tools
      Posted .

      Hello RobertG. We apologize for the condition in which your order arrived. We understand this is not the experience we aim to deliver, and we are truly sorry for any inconvenience or disappointment this may have caused. Boxes are thoroughly packaged and wrapped to reduce the chance of internal damage and never sold used or opened - if the product condition is listed as new. Handling issues during shipment may have caused damage beyond our control but if there is any damage to the actual unit itself, please do not hesitate to call Greenworks Tools and we would be happy to assist you further in remedying an issue. Please hold on to a copy of your receipt for the duration of the warranty, receipts and order information needs to be provided for warranty purposes. If you have further questions or concerns, contact us by Live chat on website (www.greenworkstools.com) or call 1-888-909-6757 (1-888-90WORKS), so our experts can discuss your experience. GreenworksTools

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pole saw

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well. Better for branches without leaves.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pole saw

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great buy. It was easy to use and the extra accessories with it make it very easy to handle and manage.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Trimmer works well with a robust build.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected, but a bit heavy and unwieldy to a degree. But it cuts all size tree branches well. It appears well built and is easy to assemble.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pole saw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful tool. The only reason I didn’t give it a 5 is because it’s very heavy to lift and use.

    I would recommend this to a friend
    • Brand response from Greenworks Tools
      Posted .

      Hello Gardenlover. Thank you for sharing your feedback! We are glad to hear you are enjoying the 80V 10" Brushless Cordless Pole Saw and its impressive 14.5-foot reach. We understand that the weight can be a factor, especially during extended use, and we appreciate you taking the time to share your experience. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime. GreenworksTools

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    80V Big on power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Best Buy Daily Deals I have revamped My tree trimming equipment . Very happy with Green Works products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied .. delivered on time , good length and cuts great ! Order was just as described , no complaints at all

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love greenworks - they all have lots of power - batteries aren’t cheap though

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Wonder tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so well. Has good power. Something every farm place needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great toll worth the money did way more than i thought it would

    I would recommend this to a friend
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