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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 72 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 80-Volt Cordless Pole Saw highly for its power, reach, ease of use, and solid battery life, contributing to overall satisfaction with the product's performance. However, some customers have noted its weight and issues with the chain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-72 of 72 reviews
  • Rated 3 out of 5 stars

    avaerage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery doesn't last very long. charger isn't very good

    No, I would not recommend this to a friend
  • Cons mentioned:
    Chain

    Rated 2 out of 5 stars

    Underwhelming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be prepared for the chain to come off every minute or two. There's a screw that's supposed to tighten the chain, but it doesn't seem to make any difference at all. It did the job I bought it for, but using this saw requires time and patience and I would have a hard time recommending it to a friend.

    No, I would not recommend this to a friend
    • Brand response from Greenworks Tools
      Posted .

      Hello Dave - We are sorry to hear that your purchase fell below expectations. Chains stretch with use. When new, they stretch more. The tension on a new or newish chain should be checked and tightened every 20 minutes of cutting or so, it can get away from you fast. This is normal stretching.
      If you are willing, we would like to hear more about your experience to see how we can do better in the future. Please contact Greenworks at 1-888-909-6757 (1-888-90WORKS) or start a live chat on Greenworks website. Thank you for your feedback! GreenworksTools

  • Rated 5 out of 5 stars

    Who knew Best Buy offered?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome saw! Fabulous savings too from Best Buy, had no idea they carried Greenworks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pole chainsaw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to trim down my palm trees that were high.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    greenworks pole saw

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good little tool. wish the handle was longer though

    I would recommend this to a friend
    • Brand response from Greenworks Tools
      Posted .

      Hello Robert - We are glad that you are enjoying the overall performance of this pole saw and we greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. Do not hesitate to give us a call with any future questions, comments, or concerns at 1-888-909-6757 (1-888-90WORKS) or by chat on www.greenworkstools.com. GreenworksTools

  • Cons mentioned:
    Chain

    Rated 1 out of 5 stars

    Not a serious tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chain falls off regularly. Battery seemed good for the first 10 hours of use, now after 20 minute i have to recharge. This is not a serious tool, it's a toy. Best buy's return policy is only 30 days, I missed the return timeline. Going to buy a gas powered Dewalt for the same price, much better tool.

    No, I would not recommend this to a friend
    • Brand response from Greenworks Tools
      Posted .

      Hello TomA. Thank you for your review. We are sorry to hear that you have experienced an issue with the chain not staying on. New chains tend to stretch; so be sure to check the chain tension frequently and tension as required. However, be sure to never tension a warm chain before storing as chains shrink when cooling and this can damage the chain, bar and saw. Please ensure that when you remove the side cover that the following parts are there and in order: sprocket (chain wheel), chain wheel washer and finally the c-lip. These parts are imperative when it comes to keeping the chain on. An 80V 2Ah battery can yield up to 83 cuts on a single charge, depending on the thickness and size of branches. We suggest bringing a an extra battery or two if you are planning on cutting down more than the suggested cut/battery. Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a Live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. GreenworksTools

  • Pros mentioned:
    Ease of use, Reach
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Good equipment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Little heavy but not an issue. Like battery power and extra length

    I would recommend this to a friend
  • Pros mentioned:
    Reach
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great little saw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little heavy but I have never used a gas powered one so I can't compare. What used to take me an hour to an hour and a half to do I did in 10 minutes with this saw. I'm glad I bought it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth every penny

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tool saved me $1000. It was easy to use and charges fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great trimmer for a great piece. Easy to use and carry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pole saw!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and cuts like a knife through butter!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Pole saw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Pole saw, cut branches very fast. Sturdy pole saw

    I would recommend this to a friend
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