The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 102 reviews
Rated 5 out of 5 stars
Buy this. Will never regret it.
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very powerful. Easy to use and was on sale when i got it so it's a win win for me!
I liked also the fact that it has atrong battery that ca.e with it.
Hello Jeff. Thank you for sharing your experience. We are sorry to hear about the difficulty you are encountering. Our batteries are designed with a secure fit to prevent accidental dislodgement during operation. Because of this, a firm grip is required when removing the battery. Before inserting the battery, please ensure the rails/tracks on both the battery and the tool are free of dirt or debris, as buildup can restrict movement. To remove the battery: Press and hold the battery release latch firmly. Stabilize the unit with one hand. Pull the battery pack straight out with a steady, firm motion. For a visual demonstration, you can refer to the official Greenworks support video available on the Greenworks Tools YouTube channel, which shows proper battery removal and installation techniques for compatible models. If the battery continues to feel stuck beyond normal resistance, we recommend contacting Customer Success so we can further assist. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757.
Rated 5 out of 5 stars
Great Greenworks bundle!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good Greenworks bundle at the great price. Both trimmer and blower work great. The trimmer sometimes does not extend the line when bumped or extends only one side. But this is something that requires more experience as each trimmer tool has somewhat different behavior.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have used the leaf blower a couple times. The battery is not large enough to do a suburban yard on one charge. I bought it from Best Buy and was supposed to get a second battery during a promotion but they never sent the second battery. I give Best Buy an F. The leaf blower is strong enough to move wet leaves with the high speed button.. I Haven't used the trimmer yet.
Hi Kenn. Thank you for your feedback. We are sorry to hear you are not receiving the runtimes you were expecting. A Greenworks 80V 2.5Ah Battery can yield up to 30 minutes of runtime depending on the load applied to the unit. We recommend contacting Best Buy to obtain the promotional battery that was offered. Should you require any troubleshooting, warranty assistance, questions or other concerns, please do not hesitate to contact us directly via chat or call 1-888-909-6757 (1-888-90WORKS). Thank you for choosing Greenworks Tools!
Rated 5 out of 5 stars
Very happy with the experience at Best Buy
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy provided the best price and exceptional service we love the greenworks combo
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am a big believer in gas powered equipment. But Greenworks has outdone themselves. The cutting path of the strung trimmer is great. The blowing power of the handheld blower is better than any handheld gas blower I've used. Not too heavy, but not super flimsy. I say a geeat purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A fantastic leaf blower, well balance, very functional and great colors. Mine came with a 4.0 ah battery which I think is a better fit for me although a second battery would've been a lot better. A great buy and very happy with this product.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have used the grass trimmer and blower 3x and overall it works well. I really like the strap as it allows my entire body to carry the weight rather than my arms. The only issue that I have is that while trimming or blowing, the battery shuts down at times. If I remove the battery and reinsert the battery, everything works well, until 10-15 min later when it stops again. I called the Greenworks Tools support and that was a bad experience. Their customer support was very slow and when they did get on the phone, they asked me the same questions over and over. After explaining the issue, the customer support said the issue was that the battery just needed to be charged. That is incorrect because it allowed for 30+ min of use after the battery shut off the first time.