The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 102 reviews
Rated 5 out of 5 stars
Wow
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Never thought id be so impressed let alone a FAN of electric lawn equipment. WOW 10/10
Hello RussB - Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note that this product does carry a 4-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call Greenworks Pro toll-free helpline at 1-855-345-3934.
Rated 1 out of 5 stars
So very disappointed
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It pains me to write this. I have purchased multiple products from Greenworks. And up until this one everything has been good. I have the chainsaw, and the lawnmower. I even bought a lawnmower for my Mother. I finally got the weed trimmer and blower. The first thing I noticed on the trimmer assembling it was very difficult. The bolts kept wanting to strip out and cross thread. I am very mechanical and still found it difficult. Second trying to load the string on the trimmer head is absolutely ridiculous. Also the string on one side kept pulling inside. Every few minutes I had to stop and reload the string. Than on the second time of using it it started to slow down and make noises. Finally after running it for a grand total of 30 minutes it just stopped. So far the 15 minutes that i have run the blower it has worked and worked well. This is so sad because their other products have worked so well. Ive had the chainsaw for 5 years and lawnmower for 3 years.
Hello sevlier. We are sorry to hear of the issues you are experiencing. We would like to get in touch to ensure that your tool is operating up to our performance standards. Please reach out to our Customer Support Live Chat on Greenworks Tools website or call 1-888-909-6757. We would like the opportunity to speak with you to see if we can find a solution.
Rated 5 out of 5 stars
Powerful
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easily cut through some pretty thick brush without stalling. Happy I dont have to purchase gas anymore.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased to replace my corded lawn equipment. No hassles of gas spillage. Battery charges fast and makes life cleaner. Battery power is the way of the future.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purcased this item and was told that it came with a gift. Another batter. The item had to be ordered but when i received the battery was not it the packaging. I am very unhappy and I will be returning the item.
Hello CaarlG. This kit includes String Trimmer. Leaf Blower. 2.5Ah Battery. Charger. As the item was purchased direct from Best Buy, we are not able to help you with instore or online promotions provide by Best Buy. We suggest contacting the store’s customer care team if you would like to discuss further. Thank you. Should you have any questions or warranty needs, please contact Greenworks Tools directly through Live Chat on our website (www.greenworkstools.com) or call us at 1-888-909-6757 (1-888-90WORKS).
Rated 1 out of 5 stars
Please do not buy on Best Buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn’t get the price match after 17 days of purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great combo buy. The plastic doesn't really seem that durable but I have been using both the trimmer and blower for about a year and nothing broken yet. The line was a little difficult rewinding, but not impossible. The blower has three levels of power which is handy. Battery charger has a fan to help keep unit cool while charging. Don't forget to buy extra line with this purchase if available.