DoorBOOsters are hereExclusions apply. Ends 11/2/25.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 146 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the 80-Volt 18-Inch Cordless Brushless Chainsaw's power, long battery life, and ease of use. They appreciate that it is quiet and lightweight, making it a pleasure to use. However, some customers have experienced issues with oil leakage and the chain coming off.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 146 reviews
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Bar and chain were not as stated in description

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered saw plus extra chains sized 3/8 x .050 x 62DL per specs in the description (online and in manual) for this model number. When came time to put on a replacement chain it didn't fit. After some head scratching I discovered that the bar on the saw was marked .325 x .050 x 72Dl, so the extra chains are wrong spec. Couldn't find that size chain on Greenworks site so called them, and they had no explanation why I received a unit with that bar, as it did not appear in their system. Ended up buying a new bar with proper specs from Greenworks, though it is evidently possible to get chains which fit original one - just not from Greenworks. Leaves me wondering if there is anything else amiss about my saw. Ultimately the saw worked well as it came prior to the chain getting fouled (nothing unusual) and I am hopeful that replacement bar will be fine. I guess my main complaint is with assembly & packaging.

    I would recommend this to a friend
    • Brand response from Greenworks Tools
      Posted .

      Hello GaryE.
      We are sorry to hear about the experience you had. We are happy to hear you have found the part needed for your chainsaw. If you are unsure if the part is compatible, you can always refer to the user manual under parts or refer to the FAQ section of the tool or ask us a question. Without having all the information pertaining to this case we cannot say for certain why you have encountered this issue. We apologize for any inconvenience that this may have caused. We appreciate you giving the Greenworks team the opportunity to support you with this. GreenworksTools

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy to use Chainsaw.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Lightweight Saw. Seems to cut well and batteryeasily recharges afterusing.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    SAW

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Weight is fine ,powerful enough for its expected use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Power

    Rated 5 out of 5 stars

    Greenworks chainsaw.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power and quiet. Also a lot of cuts per charge. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best chain saw

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. We live in the country by the woods. It comes in handy weekly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Green works chainsaw

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of the free works saw was easy and the saw was delivered quickly. I am very pleased with the saw. It is a high quality tool. Saw is easy to use and dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Great electric chainsaw

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful and great safety use also easy maintenance

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product! Wish I'd had it years ago!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I've ever made! I have property with a lot of tree fall on it and I can't always go back and get what I need or carry around the can to fill things back up. One charge allows me to cut up to 4 hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greenworks 80V Chainsaw Purchase and Product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box was all crushed and I had challenges from the start. The battery after a full charge did not last very long when I made my first cuts. BestBuy did not want to take the saw back as a return and I was directed to call Greenworks. The Greenworks customer service was excellent. I did get a replacement battery 4 days later and the saw works. The replacement battery is larger and about 2 pounds heavier, which I do not like the extra weight to have to hold while using the saw--I am an older guy and do not need the extra pounds to lift and manage while cutting.

    I would recommend this to a friend
    • Brand response from Greenworks Tools
      Posted .

      Hello Colonel. Thank you for taking the time to share your experience with us! We are committed to making sure our customers are 100% satisfied with the quality and durability of their purchase. We really appreciate you letting us know about your excellent customer service you received. With a larger battery it will add weight to the unit which may not be as comfortable to handle as a smaller battery but will provide more cut per run time. If you are interested in using a smaller battery, this unit can also be used with 80V - 2.5 Ah Lithium-Ion Battery SKU (2983702) MODEL# (GBA80250).
      The weight of the 80V - 2.5Ah battery is 3.6 lbs. (1.63kg). We hope this helped! Should you have any further questions or warranty needs, contact us through Live Chat on (www.greenworkstools.com) or call Greenworks Pro toll-free helpline 1-855-345-3934. We are here to help. GreenworksTools

  • Rated 5 out of 5 stars

    Mighty thing

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome I love how light it is you can definitely take anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this chainsaw.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this chainsaw quite a bit to cut firewood on his property. It is easy to use and is very powerful. He loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Greenworks chainsaw

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very reliable and comes battery and charger

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Better than gas

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, Quiet and reliable. Beats gas in almost everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome battery chsin saw

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery operated saw is very Powerful with long battery life Very impressed

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great chainsaw!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s way better than my little gas powered chainsaw! Battery last quite a long time

    I would recommend this to a friend
  • Cons mentioned:
    Chain

    Rated 4 out of 5 stars

    Couldn’t use it for long..

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chain got loose and after trying everything to put it back into place it just wouldn’t start. I love the Greenworks brand, but this chainsaw I cannot recommend. Try another brand of chainsaw.

    No, I would not recommend this to a friend
    • Brand response from Greenworks Tools
      Posted .

      Hello Kevin - Thank you for your feedback. We are sorry to hear that you are not completely satisfied with your recent purchase. New chains tend to stretch; so be sure to check the chain tension frequently and tension as required. However, be sure to never tension a warm chain before storing as chains shrink when cooling and this can damage the chain, bar, and saw. Please ensure that when you remove the side cover that the following parts are there and in order: sprocket (chain wheel), chain wheel washer and finally the c-lip. These parts are imperative when it comes to keeping the chain on. If you're still experiencing issues, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution. GreenworksTools

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Greenworks - 80-Volt 18-Inch Brushless Chain saws

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful to cut down whole tree for firewood, No more smoke and bad smell from two strokes gas engine. May need extra batteries to keep running.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great chainsaw

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than enough power for the average homeowner that has periodic down tress to take care of. Battery last long enough to cut down, de-limb, and section trees larger than i would have expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greenworks 80volt products

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good, purchased the mower, trimmer and blower combo set. Love it, everything started right up out of the box. Wanted another battery and the chain saw went on sale with battery, so I had to purchase that too. Happy to have a full matching set instead of looking for cords and gasoline.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Successful Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband and he loves it. He is planning on buying more products by the same company. Snowblower, etc

    I would recommend this to a friend
Sponsored